Mercure Madrid Centro

Points positifs : Really surprised at the quality for cost of a hotel so close to airport. Excellent food. Comfortable room, except perhaps too much furniture. Really crowded. Shuttle service was excellent. Computer ...

Points négatifs : Perhaps too much furniture. Really crowded.

Points positifs : Very clean, the whole hotel smelled amazing!

Points positifs : Breakfast buffet was good and reception service was excellent - very friendly and interested in provided good service to clients.

Points négatifs : Noise tended to carry between rooms, and it was noisy if we opened the window. Bathrooms were a bit tired. We stayed a few nights and price varied considerably, depending on availability. So, ...

Points positifs : Great location just 5 minutes walking to Museo del Prado, Fuente de Neptuno and Paseo de la Castellana. Comfortable in the room and bathroom. Great shower pressure. Good Staff. And good breakfast.

Points négatifs : The beds and pillows are not as good as the can be.

Points positifs : The location was perfect - within walking distance for both the museums and a delightful pedestrian area with independent restaurants and cafes. The breakfast buffet was mostly excellent and the bed ...

Points négatifs : The scrambled eggs were consistently overcooked, almost burnt! The solo breakfast waitress needed help at peak times.

Points positifs : The staff were very helpful and friendly. The bed comfortable and everywhere was very clean.

Points négatifs : I think the organisation of the breakfast bar was a little complicated. It was difficult to pour the milk from the containers into ones tea/coffee - tops difficult to take off, the butter etc a ...