Auberges à Madrid

Points positifs: The staffs were really nice and friendly

Points négatifs: It would be nice if there are more shower rooms and bathrooms

Points positifs: The kitchen was very organized and nice breakfast.

Points négatifs: I didn't like the space of the bedroom, was very small.

Points positifs: The staff was super friendly, excellent food and most important the hostel has epicentric location, couldn;t ask for more. Everything was ok, everything was in the range of my expectations

Points négatifs: The building of the property was old, so the hallway and the elevator were not in a good condition

Points positifs: Très bonne situation Propreté impeccable

Points négatifs: Absence de cuisine mis à part un four micro-ondes Absence de casier sécurisé dans la chambre, ai eu les bijoux volés !

Points positifs: The stuff at woohoo hostal was really friendly. They have a 24h reception. The location was perfect. Close to sol but also quiet at night. I would recomend to go there.

Points négatifs: There is no common area for spending time at night

Points positifs: Very clean. Good location.

Points positifs: bonne situation geogaphique..pour visiter madrid.tout est proche..gran via ..commerce rue agreable ...hotel propre

Points négatifs: pas de clim dans la chambre jute un ventilateur .

Points positifs: Clean, very good location and super friendly staff.

Points négatifs: The room was very, very small as there was only a small aisle where one person could stand (4-bed dormitory)

Points positifs: Fantastic location very friendly and helpful staff

Points négatifs: It said private bathroom or shower.. I never thought toilets did not exist in the rooms!! WC's were shared!! This was a shock

Points positifs: the concept, the location, and the great staff, a very friendly staff that i enjoyed talking to and asking for tip to visit the city. great place to be, great location

Points positifs: Staff Irene the best from the time of booking till we left. Always smiling very helpful

Points négatifs: Nothing all was excellent

Points positifs: Fantastic location and for this reason I'd stay again. Polite staff and excellent breakfast.

Points négatifs: Really small room. No space to move. On third floor also, lugging a heavy bag up the stairs was an issue.

Points positifs: le lit pour une personne en 110 cm ,la propreté et surprise j'avais une salle de bain individuelle petite mais fonctionnelle

Points négatifs: les meubles sont un peu désués

Points positifs: the location

Points positifs: You are in the heart of Madrid! Welcome! It is just great beeing that close to the Gran Via which is basically the soul of Madrid. The rooms were for that price more than adequate and included a great TV!

Points négatifs: There is no 24/7 reception but you get a key.

Points négatifs: les toilettes communes

Points positifs: L'accueil est chaleureux même si à défaut de maîtriser la langue Espagnole, l'anglais est impératif pour commmuniquer. Les chambres sont simples mais il y a tout l'équipement nécessaire pour s'y sentir bien. Il est à noter que la propreté des chambres et de la pension est irréprochable. De meme, la situation géographique de cet hostel est idéale en plein coeur de Madrid, vous pourrez tout faire à Pied et la station de métro "callao" est à 2min de l'hostel (pratique pour vous rendre à l'aéroport).

Points positifs: It was right in the city center and close to a lot of the main sites.

Points négatifs: The side street it sits on is full of prostitutes all day and night. If you want to stay there, just be ready for that.

Points positifs: The staff was friendly, spoke english, and the hostal was secure with fingerprint entry for the door.

Points positifs: Excellent staff and service. Tidy & clean room. Great location near Puerto del Sol.

Points négatifs: Lots of street noise at night time

Points positifs: Particulierement bien placé sur une perpendiculaire a Gran Via,nous avons tout fait a pied.C'est suffisant,faut pas s attendre a un 4 étoiles.ouverture de la porte du palier par empreinte digitale ( trop la class )

Points négatifs: Seulement le bruit est a déplorer,mais bon a ce prix la,on va pas faire les difficiles.prenez des boules Quies ,parce que si vous avez le sommeil leger,vous arriverez pas a dormir

Points positifs: Hôtel est bien situé au centre ville de Madrid, nous avons été bien accueillies, les chambres étaient propres

Points négatifs: Hôtel est un peu bruyant

Points négatifs: The room stank of cigarette smoke

Points négatifs: Chambres donnant sur la rue trop bruyantes. Les deux premiers jours ont été sans chauffage alors qu'il faisait très froid à madrid

Points positifs: A great location for visiting the Thyssen Bornemisza and the Prado. Quirky entrance.

Points positifs: Reception and personnel were very goog, it is clean an quiet at night. Free and easy access. Bathroom is very good. Air conditioned very good.

Points négatifs: Wifi signal in 4 floor is very poor. I had to go to the living because in the room internet did not ework. Very eeak.

Points positifs: Location

Points négatifs: Very hard to find; poor signage & directions. Reception staff not welcoming. Very poor Wifi. Would much rather have had more space & no balcony.

Points positifs: Location. Staff were great. Room was tidy comfortable and reasonable in size for the cost.

Points négatifs: I was happy with everything.

Points positifs: Very good location: in the centre of Madrid, near Puerta del Sol. 5 min walk to Plaza Mayor, 10 min walk to Museo del Prado. You can take your breakfast at very picturesque cafeteria-bar-shop “Museo del Jamon” (not far from the hotel). The staff is very friendly. I was assisted in everything. My room was confortable and clean.

Points positifs: The location was excellent and overall good value considering the price.

Points négatifs: The lifts were quite noisy at night. Also the walls, and the floors were quite thin.

Points positifs: Situation géographique intéressante.Rien de plus.

Points négatifs: Le bruit des travaux à notre étage. (Nous aurions aimé être prévenu de ces travaux) Accueil à notre arrivée peut chaleureuse. Au niveau SDB possibilités moindre. Pomme de douche non mobile. (Bonjour pour se laver les cheveux.)lau niveau couchage pas assez d'oreiller et matelas à ressort peu confortable.

Points positifs: This is the best Hostal in ever stayed in .. its almost like a 4 star hotel, and It is the heart of Madrid . 15 mins walk to the most beautiful park. 20 mins to airport... big beds fluffy pillows

Points négatifs: everything was good.

Points positifs: La localisation à 2 minutes de la Plaza de la puerta del sol.

Points négatifs: Litterie trop vieille / trop dure. Beaucoup de bruits à l'extérieur (chambre non insonorisée) et donc réveillé plusieurs fois dans la nuit. Ménage mal fait notamment dans la salle de bain où l'on a retrouvé des cheveux.

Points positifs: excellent position just in the core of the center, close to the most beautiful areas and musea. the room was small but very comfortable, very clean, with a large bed and everything you might need, including soundproof windows (so very silent)! the reception was open 24/24, the staff was extremely gentle. I had a perfect stay!

Points positifs: Location

Points négatifs: Internet connection is low level

Points positifs: The property is very near the Sol station and well localized.

Points négatifs: The hotel is clean, the morning attendant service (a blonde) is not good. She is rude to the guests, I informed her in the morning that the internet of my room did not work and she got angry and said that there was good reception at the reception and that it was the same for the whole hotel, the night I informed the reception guy and He restarted the corridor repeater and went back to working well. I asked for a quiet room with a view ... but the quartod has no noise so you hear the cars from the street and the night clubs nearby. The room is a good size, the bathroom is good, the quality of daily cleaning is not so good and the cleaning staff are well educated. The location is good, there is a bus stop in front and two metro stations within a few meters. I found a receive from the last client with all data in the room.

Points positifs: amazing Location The nice guy at Jose Manuel ?? Not sure, @ check in he put me into a nicer room which was great & the supermarket 2 mins walk for fresh fruit was epic

Points négatifs: Lots of street noise at times but it didn’t bother me as I was out most of the time Hotel was very quiet

Points positifs: Location only

Points négatifs: Staff is not good

Points positifs: Nice room, clean and staff was super friendly and helpful!

Points négatifs: It’s right next to a square where everyone hangs out. Packed with people end noisy. Very noisy. Until 6am even!

Points positifs: La qualité des services

Points négatifs: Rien

Points positifs: Excellent emplacement dans Madrid, belle entrée, personnel accueillant qui a tenu compte de nos demandes, très bon rapport qualité/prix. Possibilité de parking. Lits très confortables

Points positifs: where the hotel is located its easy to find public transport

Points négatifs: the breakfast menu wasn't good

Points positifs: Other than the check in person the desk staff was excellent and friendly. Just cannot name names

Points négatifs: Room was tiny. Bathroom was smaller

Points positifs: Property is located in the very central part of Madrid, every significant tourist site is in the vicinity and reachable by walk.

Points négatifs: Pregnant women and 2metres tall men got room for one person (aside small bed there was only one set of towels inside) and after remark made on reception desk we got respond that theres nothing that can be done until tomorrow so we have to manage ourselves in that room(not even another set of towels). Breakfast was poor, for someone on protein nutrition regime not much luck cause theres not even eggs, and eggs are not among luxury goods. Safe deposit boxes in rooms are not fixed anyhow to wall or else so even if you put your valuables inside, someone can easily take away that 15kg box. At check out, I tried to pay cost of stay with banknote of 500€(cost was 385€) and I witnessed neural breakdown of reception employee who acted like I was trying to give him 1 kilogram Golden bar, he was yelling at us, making scene and repeating how he can’t magically produce change for that(115€ was change). At the end, if I have to say what was the bad side of our stay in Madrid I would say it was just this hotel. Luckily, we spent there minimum time.

Points positifs: Emplacement. Accueil

Points négatifs: Le petit déjeuner Chambre petite

Points négatifs: Be careful not to stay here during Gay Pride. The square outside our window held a very loud party lasting most of the night!

Points positifs: Room cleaned every day and staff friendly

Points négatifs: Bathroom too small only ahower

Points positifs: The location, it is really close to Gran Via where you can access Metro easily.

Points négatifs: The breakfast could be more complete. The room was quite small, for one night is ok but more days could be uncomfortable.

Points positifs: La réception et les gens sourient

Points négatifs: Tout le reste

Points positifs: The location, close to Atocha railway station

Points négatifs: This is not a hotel. its an appartment divided in several bedrooms. it looks very old and it is unconfortable... the photos are much better than reallity

Points positifs: La personne à l'accueil très gentille Elle M'a conseillé les endroits à visiter à Madrid

Points négatifs: Malheureusement la chambre est infesté par les puces de lit j'ai pas pu bien dormir.

Points positifs: Room as described! Small and sparse but it was functional. Shared bathrooms were fairly clean.

Points négatifs: Had to leave the key at the desk every time one went out.

Points positifs: C'est proche de la gare, ouvert 24/24.

Points négatifs: Une réceptionniste n'était pas très agréable. Le check-in est tardif (15:00). J'avais lu que j'aurais une salle de bain privative, ce n'était pas le cas. Le wifi ne fonctionnait pas sans que des mesures concrètes soient prises pour y faire face (ni une réduction en échange). Vu la qualité du service, ça ne vaut pas 50€ la nuit...

Points négatifs: Sdb et wc commun

Points positifs: Good location, close to the Train Station Atocha, with a good place for Breakfast in the Corner. Room was ok, I could sleep comfortable.

Points négatifs: Both persons in the reception (night and morning) were rude. 1) During the night I rang the bell and the person at the reception just told me "sixt floor", in a rude manner, and she did not even open the door, she complained because I rang the bell a second time 2) She did not return the passport during the night, so at the next day we asked the other girl in the reception for the passports and she just said "I dont know", also in a Rude manner. I took the passports myself from the Copy machine, because she was not willing to help me and she complained. I could also see how rude she was with other woman who politely asked if she could leave the things in the room and come back. 3) The room I booked included Shower, it was a misunderstanding, because I though it included private bathroom, that was my mistake, and as the girl in the reception said, it is a mistake for more people, I will suggest you send an email to remind the people who booked only shower and not bathroom.

Points positifs: This place is very easy to reach from atocha train station. It's in a great location. Is it hard to see where it is on the street but Google Maps will take you to the correct door. When you arrive it looks like a block of apartments and when we asked someone how to get into they said take a lift to 6th floor the lift is very small and old but does its job there is still a few stairs even with the lift. When we arrived in there we was meet by to lovely members of staff and they was very helpful. They both spoke a good level of English and honestly they are a credit to this place they offered help with all our suitcases. If I was rating the place on customer service it would be 5*

Points négatifs: This is where the pleasant bit ends we was showed to our rooms and the windows was wide open we was a family of 4 but had 2 double rooms which was fine and they was next door to each other 1 room had a strong smell of wee the other didnt smell. The rooms are presented well but are old and it looks like something from faulty towers. We left our suitcases and went to get food straight away around 12am as we had been travelling all day again. When we arrived back I told my daughter to get into bed and get some sleep and that's when she said theres a bug on the bed she is only 9 so I checked myself and to my horror the bed was crawling with bugs we stood by the window and rang my husband in the next room and told him he checked his bed and his was exactly the same. The towels are presented nicely on the bed so these were now also unusable we had nowhere else to go we travelled all day by train from almeria and so I told my children to have a lay down on the tiled floor and try and get a few hours I was so horrified us me and my husband sat on the wooden chair provided in the room till 4am when we couldn't take anymore. We all got showers where we wasnt able to dry ourselves as we didn't want to use the towels. Then we all went out on the street in Madrid and stayed out all night to try and find another place. So we walked round Madrid from 5am with a 9 year old and 6 year old and this was still better then staying there honestly I've never experienced this and I've stayed in a lot of places. I paid 60 euros to stay on the streets in Madrid when I went back for the suitcases I had to blast them with 210° heat from my hairdryer to try and prevent anything from coming with us. The staff had changed when I got and the ladys English wasnt very good but she was still helpful I translated bed bugs into Spanish on my fone to tell her and to be honest she didnt looked shocked she just apologised. It needs fumagating

Points positifs: The hostel is very close to Atocha railways which is a good connection point with trains, buses, metro, and even walking to Prado and city center. There was a tiny room, but this was what I expected. The toilet and shower room were really clean.

Points négatifs: The radiator in the room was functioning so it was terribly warn. The reception guy did not know how to switch it off, in the end I did it, but it took some time to cool the room so I kept the windows open which implied quite noise. In addition, I asked the reception guy for an invoice for the money I gave him (he asked me to pay those 20 euro although the reservation was not cancellable and normally the price should have been debited from my card). He was keeping saying me that he cannot issue any invoice or receipt, that the manager should come... I asked him at least four times where is the manager and why it is not possible to issue invoices. In the end I had to go to sleep... Only in the morning when I left I received a piece of paper (kind of receipt) for the money I paid. I found this very strange and annoying and I doubt this is legal not to issue invoices for the services provided. I wonder what the tax authorities would say about this.

Points positifs: L'air conditionné

Points négatifs: Les puces dans le lit.

Points positifs: Good location, near to the train station and metro station. Friendly staffs. Old building with elevator.

Points négatifs: Hard to get a parking space when we check in and check out. Have to ring the bell to open the gate in every time.

Points positifs: Staff are very nice people

Points négatifs: Room are too old and bath room is complicated and small

Points positifs: Great location, 15 mins from the Prado, restaurants near by. Great friendly staff, clean room. Love that there's water basin in the room even though shared bathroom is outside.

Points négatifs: Had a little trouble communicating in English with reception but they are very helpful once they understand you. Initially had trouble connecting to wifi and told several times that it is my phone issue. But restarting the modem and clearing the cache of the modem help resetting the routing tables and I am fine to connect afterwards.