Dusit Thani Manila

excellent service

Points positifs : everything about dusit thani. shoutout to robee, mai, ramil, mon flores, warren and everyone else who made our stay very special and memorable.

customers service is uncompromised

Points positifs : I could not find anything wrong with this properties amenities, customer service and their focus on customer satisfaction I have only found in 6star properties and exclusive resorts. I would definitely make this my first destination for business and family, I would also recommend Dusit Thani-Manila to all my colleagues local and abroad. I came to this property for 2 reason's, 1st: came recommended by a family friend which I trusted and thankfully took her advice, 2nd: for our honeymoon getaway, which is close to everything(e.g. shopping, airport, other friends and easily accessible to public transportstion(e.g. Uber, Grab, taxi, buses, jeepney and tricycle). I would highly recommend this hotel, the frontdesk staff and concierge are well above my expectation but over staff members we were awesome.

Points négatifs : I wish I could've stayed longer but I had to get back to reality, but I can't wait for my next visit next year for my first year anniversary and to bring my extended family to experience true customer service.

Points positifs : Employees goes extra mile to give a good customer service , definitely my 25 th anniversarry we will stay in Dusit Manila, and everytime a family or friend will visit Philippines I will recommend Dusit hotel I really enjoy staying in that hotel.not to mention I came 14 hours ahead of my flight and Dusit was fully book but they still find a way to accommodate me that was 12 midnight and they just want to make sure I can rest that night after 20 hours flight .

Points négatifs : N/A

Must Stay

Points positifs : The staff is very friendly and they always remember my name. The location is excellent for shopping, dining and doing business. Great buffet breakfast.

Points positifs : Value for money

my stay July 2016

Points positifs : Every thing about this hotel such as cleanliness , facilities,comfort , location and the friendly staff

Points négatifs : Actually nothing