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Le personnel est sympathique et serviable. Il se mettent en quatre pour vous aider. Les chambres sont superbes et très propres. Nous y avons séjourné 7 fois et je vais revenir. J'adore l'emplacement. Il n'y a rien à dire.
Bon rapport qualité/prix
L'Atmosphère et le personnel sont toujours trés agréable. Le bar dans le lobby est trés agréable Les chambres méritent une rénovation. le layout du buffet pour le breakfast est un peu confusing
Le personnel est très sympathique et se souvenait toujours de mon prénom. L'hôtel est très bien situé pour faire du shopping, pour dîner et faire des affaires. Le buffet petit déjeuner était très bon.
J'ai apprécié l'hôtel. C'était très agréable. La nourriture était excellente. J'ai eu l'un des meilleurs petits déjeuners que j'ai eu depuis des années. Le restaurant japonais est l'un des meilleurs. Ma première chambre sentait tant la peinture que j'ai eu un mal de tête en moins de 15 minutes. La deuxième chambre puait, mais était tolérable. On m'a dit que le problème venait de la construction.
Le personnel était des plus énergiques, chaleureux et accueillant. Le buffet du petit déjeuner a besoin de changer le menu tous les jours ou au moins deux fois par semaine.
Nice clean newer hotel! Like most hotels in Manila Area , they are starting to charge a premium like they are New York or Paris ect! It's still the Philippines but poeple are coming and paying these prices so I really can't blame them! I just don't see it, coming here the last 15yrs! the traffic is impossible, so plan on walking!
The service and security level provided by the Ascott's was excellent and to 5 stars international standards. Honesty and responsiveness of front desk personnel is commendable. Bathroom furnishing needs to be enhanced in order to improve averall staying experince.
service, facility, location, rates
I liked the location, cleaness of the hotel..beautiful spacious room i think the taxes were too high
Location Ascott could not locate my reservation even when given my confirmation number and booking agents number. Front desk did not know what to do, they wanted to charge me double my original paid reservation and credit my paid reservation when it came through.....WHAAAAAT! Very late and tired, no one offered to make it right, front desk seem to have attitude. I finally called Kayak and had them locate original reservation which was faxed to front desk. Front desk calls me to tell me they have fixed it and I clearly told them... I FIXED IT BY CALLING KAYAK...which is something they should've done in the first place!!!!!
The floors were extremely dirty. Always had to keep shoes on otherwise feet were black on bottoms. We were even in the penthouse suite where you would think they take more care.
The space of the apartment was excelent... Front desk friendlyness might need to be improved.
One word - ataraxis.
Great service Nice room Excellent breakfast buffet Nice atmosphere at Long Bar. 2700 php for car to airport? Must be a compromise between this and a local taxi at 200 php.
We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.
Rooms are great, we love the great big windows giving us a great view of the city and the pool.
Top things about this hotel in order: Location (you cant find any better), Staff, The Bed, Bathroom, Minibar, Spa, The Cityview, and Security. The rates are too exaggerated, You can find other much cheaper hotels with similar qualities, nothing very special about it for such a price
This is the best hotel in the area if price and location are your priorities. It is built next to the new part of Glorietta. Elevators are slower than comparable hotel elevators in the area.
The hotel was nice and everything was practical, very business like. Much more my style than the Mandarin Oriental.
Great location, staff was wonderful, clean big rooms!
No hot water. Breakfast was poor.
Location good, very close to Makati Avenue Breakfast too much Filipino, nothing suitable for international. When you check-in, they ask you to sign the in-print for guarantee, which is never done in other countries. And when you check-out, they ask you if you had something from the minibar, and after your negative answer, they tell you to sit down and wait until they receive the answer from the floor if you said the truth or if you're trying to cheat them. I told them that this is very impolite and that they should process the check-out immediately, because the reception can receive the result of the room-check in the meantime the check-out is being processed. But they seem not to understand.
Location Every stay at Oxford I have had issues with the hot water being hot .
not good at all, they are poor in hosptility.. they cliam i steel a pack of Cigrate!!!! Stupid hotel check out...you must count every thing before you enter..
the hotel is good for a traveller who like to enjoy nightlife and is very good location(shooping mall)-power plant,greenbelt,global city by using taxi cozt u abt (80peso-15peso) depend on traffic...is not good recomment for family to stay this hotel. the TV and the bed is old....
Great location; friendly with guests and visitors Lack of maintenance of room; needs to be repainted and refreshed.Balcony door badly leaking air
The hotel staff FAR exceeded my expectations...as good or better than any five star resort. The breakfast buffet was fabulous! Loved the rooftop pool and gym in penthouse. We stayed for 9 days, left for a few days, then happily returned to City Garden :) Having to leave....
Le court de tennis, la piscine, le bâtiment récent, tout semblait fonctionner parfaitement. orchestre le soir. On ne peut pas aller à pied dans le centre de Manille comme dans d'autres hôtels, ça peut être bien ou mal selon ce que vous voulez faire. Ce ne serait pas un problème avec une famille. L'eau a pris un long moment pour être chaude.
En tant que voyageur aguerri, l'instant où j'ai franchi la pas de la porte du Sofitel Plaza Hotel, un autre chapitre s'est ajouté à mon expérience mondiale de voyageur aguerri. Les jolies fleurs au vestibule ont ajouté une touche d'élégance à l'entrée. La chambre spacieuse et confortable avec une vue dégagée et service de chambre était impeccable. Le petit déjeuner offrait une large sélection de cuisines internationales, qui étaient tous tentants et délicieux. Dernier point mais non le moindre, les confortables chaises longues dans le jardin qui vous dorlotent. Un travail bien fait et je vous remercie pour un séjour des plus agréables.
Some of facilities looking very tired - but upgrading taking place since change of ownership.Still some quality control issues particularly with plumbing and supply of hot water. slowness of lifts
All staff members are cordial; only problem is they take dollars equivalent as per their own arbitrary conversion rates; for ex-they demanded 50 pesos per U S ,dollar where as actual rate was 43 pesos that day; after quarrel and talk with manager they took actual dollars which I offered as per Booking.com reservation nothing
WiFi only in the Lobby / Restaurant, in the room one adventurous looking lan cable, but also working. Connection is not very stable. Staff is friendly but sometimes does not see things and needs of the guest on its own. The roomservice and housekeeping is quick amd good. The room itself could use a refreshing of the interior. Bath floods itself by design if you take a shower ;-), but there is a rinse in the ground. The pool is there bit not so nice and inviting.
Location was good.
Stayed in refurbished room on 21st floor. Big improvement over rooms have used on lower floors. free Wifi is hassle free, and room facilities good. Plumbing fixtures in bathroom needed attention. Low water pressure and availability Hot Water can be problem at times. Only 1 lift out of 3 working due maintenance and upgrade took time.Check-out process slow due housekeeping have to check minibar before check-out can begin - allow time for process.
Centrally located for everything g I wanted to do in manila The hotel ran out of shower towels at times. Had to wait until after midnight for towels.
the location is good , easy to get most local foods , just 5 - 10 mins by taxi to shopping mall , its comfortable to stay in Berjaya Hotel Manila. no wifi in the room
1. Situé dans le quartier animé de Makati 2 Grand Lobby festif 3. Le petit déjeuner buffet était excellent 4. Toujours aux petits soins et service sympathique. 1. La chambre était vieille, petite et pas très confortable 2. Faible accès Wi-fi dans les chambres 3. service en chambre cher, les options de restaurant et blanchisserie
The rooms were spacious and had a lot of drawers for storage space. The view was absolutely amazing. The room service food wasn't that great. I also didn't like that you had to transfer elevator to get to your floor from the ground floor up to the lobby.