Hôtels à Makati

Points positifs: We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.

Points positifs: Rooms are great, we love the great big windows giving us a great view of the city and the pool.

Points positifs: Great service Nice room Excellent breakfast buffet Nice atmosphere at Long Bar.

Points négatifs: 2700 php for car to airport? Must be a compromise between this and a local taxi at 200 php.

Points positifs: Beautiful hotel and great amenities. The best part of the hotel is the people there! Amazing staff that’s so accommodating, friendly, and always greet you with a smile. They were super helpful when I had questions navigating the area, arranging transposition, and making sure my stay was pleasant.

Points négatifs: Difficult to initially find the driveway/entrance when traveling there for the first time from the airport (I had to take a taxi since I missed the hotel counter at the airport.)

Points positifs: Une semaine

Points négatifs: Le Wi-Fi est faible

Points négatifs: Pratique

Points positifs: Bien situé, attitude positive du personnel.

Points négatifs: Beaucoup trop cher pour ce qu'il est. Le Dusit Thani est beaucoup mieux pour moins cher.

Points positifs: Pas d'enregistrement en avance. Pas de départ tardif. Petit-déjeuner pour 1 alors que c'était une chambre double. Notre demande de lit double n'a pas été accommodée. Dans l'ensemble, le personnel est agréable bien que totalement inefficace.

Points positifs: Super endroit où séjourner.

Points négatifs: Pas de problèmes

Points positifs: L'emplacement, l'emplacement, l'emplacement

Points négatifs: Les chambres ont besoin d'être refaites

Points positifs: Les chambres sont très belles (salle de bain et coin lit)

Points négatifs: Odeur de painture en provenance des chambres en rénovation.

Points positifs: Location to restaurants and shopping was excellent. The newly renovated room was equipped with modern furnishings. I really enjoyed strong water pressure of the shower! The staff was attentive and courteous to your needs.

Points négatifs: The room's electrical power outlets weren't working properly. The light dimming switches were confusing to use. I had just a "lemon room" of all rooms. The sound of construction due to the hotel's room renovation project can be heard throughout the day.

Points positifs: Closeness to all shops and places to eat

Points négatifs: Noisy day construction after a late night event I wanted to sleep but couldn't because of heavy noises next door. Although it's posted I did not realize how bad it was. Pool was closed too

Points positifs: I had forgotten to pack my running T-shirt and shorts when i checked out. I only realised when i was already in a cab to another city. I called the hotel and told them that I had forgotten the T-shirt and shorts and if they could kindly keep it for me as I was coming back to Makati a few days later. When I went to collect my T-shirt and shorts, they were washed and nicely folded and packed for me. This was definitely a gesture that was not expected and a welcome surprise. Thank you New World Makati!

Points positifs: Excellent service and very well maintained hotel. Great location next to shopping and restaurants at Greenbelt and Glorietta malls.

Points négatifs: Minor quibble, but noticed that the showers did not seem quite scrubbed down at the creases. so you can start to see the age. Not quite mildew, but the only thing that keeps it from being perfect.

Points positifs: Very clean room and the location is great for shopping, dinning and nightlife.

Points positifs: This hotel had everything the location was perfect about a 20 min drive to the mall of asia but also right across from greenbelt mall. Ab

Points positifs: Services, équipements, emplacement, prix

Points positifs: The folks at the Ascott were super friendly, from the front door, to check in on the 6th floor, the restaurant was very good, staff attending to the room all were outstanding. Have been coming to PI for 10 years 20 plus trips. 1st stays were at New World, last 6 years have been at the Dusit...price/value was better in comparison than both of those hotels...we were in the old wing, rooms were spacious, we did check out the newly remodeled wing and it is newer for sure...the location next to Glorietta was great and only a 12 minute walk thru the mall to get to the Greenbelt Mall and theaters. We will be staying at the Ascott from now on. PS loved the pool area and the Jacuzzi

Points négatifs: There was nothing to complain about at all

Points positifs: Location

Points négatifs: Ascott could not locate my reservation even when given my confirmation number and booking agents number. Front desk did not know what to do, they wanted to charge me double my original paid reservation and credit my paid reservation when it came through.....WHAAAAAT! Very late and tired, no one offered to make it right, front desk seem to have attitude. I finally called Kayak and had them locate original reservation which was faxed to front desk. Front desk calls me to tell me they have fixed it and I clearly told them... I FIXED IT BY CALLING KAYAK...which is something they should've done in the first place!!!!!

Points positifs: We stayed here only because we missed our flight and the Holiday Inn was full. We wanted to stay near the popular shopping areas (Glorietta and Greenbelt). The location was excellent and they upgraded our room so we had a washer/dryer, kitchen and separate bedroom. This was perfect because we desperately needed to do laundry and didn't want to spend extra money on laundry service. It was also nice that we could cook our own meals and didn't have to spend a ton eating out and the Landmark grocery store was only a short walk away.

Points négatifs: We will probably not stay here again because they allow smoking in the rooms so once we made it home, all of our clothes that we just washed smelled like cigarette smoke. The worse part was the little ants that crawled around the whole room even the dining room table. We noticed it the second day there and had all of our luggage on the floor so we were paranoid that ants got into our luggage. We even found some crawling in bed with us. We were very ready to leave.

Points négatifs: Un hôtel vraiment pas à la hauteur. les serviettes vieilles. Il n'y a pas d'une trousse toilettage.

Points positifs: L'hôtel était agréable et tout était fonctionnel et très professionnel. Beaucoup plus mon style que le Mandarin Oriental.

Points positifs: This is the best hotel in the area if price and location are your priorities. It is built next to the new part of Glorietta.

Points négatifs: Elevators are slower than comparable hotel elevators in the area.

Points positifs: Friendly and attentive staff

Points négatifs: The view from the room (1917l) was mainly of a concrete wall. Should have been warned or received a discount

Points positifs: Nice clean newer hotel!

Points négatifs: Like most hotels in Manila Area , they are starting to charge a premium like they are New York or Paris ect! It's still the Philippines but poeple are coming and paying these prices so I really can't blame them! I just don't see it, coming here the last 15yrs! the traffic is impossible, so plan on walking!

Points positifs: The location was very close to the cits centre.

Points négatifs: The people working there are friendly and full of smile.

Points positifs: Le personnel est très sympathique et se souvenait toujours de mon prénom. L'hôtel est très bien situé pour faire du shopping, pour dîner et faire des affaires. Le buffet petit déjeuner était très bon.

Points positifs: Bon rapport qualité/prix

Points positifs: Le service était très bon. Le personnel était très sympathique et serviable. Les chambres étaient très propres. Pas moderne mais très confortable.

Points négatifs: Parfums parfum dans le hall

Points positifs: L'expo dans le Hall d'entrée avec l'orchestre était incroyable. Centre de gym était l'un des meilleurs. L'emplacement est idéal.

Points négatifs: Odeur Bizarre dans le couloir (tapis) qui ne s'est pas estompée pendant notre séjour. Apparemment, elle était sur les autres étages aussi. c'était limite grossier.

Points positifs: Le personnel est sympathique et serviable. Il se mettent en quatre pour vous aider. Les chambres sont superbes et très propres. Nous y avons séjourné 7 fois et je vais revenir. J'adore l'emplacement.

Points négatifs: Il n'y a rien à dire.

Points positifs: Le personnel était des plus énergiques, chaleureux et accueillant.

Points négatifs: Le buffet du petit déjeuner a besoin de changer le menu tous les jours ou au moins deux fois par semaine.

Points positifs: J'ai apprécié l'hôtel. C'était très agréable. La nourriture était excellente. J'ai eu l'un des meilleurs petits déjeuners que j'ai eu depuis des années. Le restaurant japonais est l'un des meilleurs.

Points négatifs: Ma première chambre sentait tant la peinture que j'ai eu un mal de tête en moins de 15 minutes. La deuxième chambre puait, mais était tolérable. On m'a dit que le problème venait de la construction.

Points positifs: Great location. Nice room. Beautiful lonby. Professional staff

Points négatifs: I specifically requested twin (2 beds) but at first given double (king/queen). I had to go back to registration to correct the mistakw. It was resolved quickly. The breakfast buffet was surprisingly poorer than expected.

Points positifs: everything about dusit thani. shoutout to robee, mai, ramil, mon flores, warren and everyone else who made our stay very special and memorable.

Points positifs: I could not find anything wrong with this properties amenities, customer service and their focus on customer satisfaction I have only found in 6star properties and exclusive resorts. I would definitely make this my first destination for business and family, I would also recommend Dusit Thani-Manila to all my colleagues local and abroad. I came to this property for 2 reason's, 1st: came recommended by a family friend which I trusted and thankfully took her advice, 2nd: for our honeymoon getaway, which is close to everything(e.g. shopping, airport, other friends and easily accessible to public transportstion(e.g. Uber, Grab, taxi, buses, jeepney and tricycle). I would highly recommend this hotel, the frontdesk staff and concierge are well above my expectation but over staff members we were awesome.

Points négatifs: I wish I could've stayed longer but I had to get back to reality, but I can't wait for my next visit next year for my first year anniversary and to bring my extended family to experience true customer service.

Points négatifs: I asked for them for a cab and was charged 40 dollars for a 4 dollars ride to the airport. When I said I was not paying I was promptly told it was already charged. At this point I didn't have a lot of time to argue since I had to go to the airport.

Points positifs: It was a room.

Points négatifs: Hotel is old and needs renovation. I'm sure there are leaks in the bathroom behind the shower walls. Convenient to the airport at 5am.

Points positifs: Employees goes extra mile to give a good customer service , definitely my 25 th anniversarry we will stay in Dusit Manila, and everytime a family or friend will visit Philippines I will recommend Dusit hotel I really enjoy staying in that hotel.not to mention I came 14 hours ahead of my flight and Dusit was fully book but they still find a way to accommodate me that was 12 midnight and they just want to make sure I can rest that night after 20 hours flight .

Points négatifs: N/A

Points positifs: The old rooms are very bad. The moldy carpeting and musty smell will make you sick. The new rooms are nice. But they are also carpeted, and even though the carpet is new, it still smells. Stay away if you have allergies. I was initially sent to the dungeon upon arrival (old room), but was then upgraded to a new room after insisting AND paying extra. The Thai restaurant excellent. The Japanese restaurant should add traditional western wines to its menu - i.e. French, Italian, Spanish wines. The sushi is mediocre.

Points négatifs: Carpet is not a sustainable building material. Carpet accumulates dirt, allergens and mites deep within its fibers. Moreover, carpet is made of petrochemicals, it does not decompose in landfills and is generally not recycled. The room's flooring material should be tile.

Points positifs: Lobby and reception

Points négatifs: 1. Pathetic rooms. Old rooms stink like dead animals. Bathrooms are small and badly lit. 2. Staff was even worse. Checked into room no. 1112 which was smelling like a dead mice. Complained took 30 minutes to respond and then offered me another room which was even worse, then moved me into a room which was like a hole in the wall on the 15th floor. The duty manager was rude and just kept saying due to renovation there is smell and that i booked a delux room hence i get a smelly room. And believe me i not a very finicky guy. 3. I would say this hotel for its lobby reception security and breakfast at best qualifies to be a 3.5 star.

Points positifs: Breakfast was very good and staff pleasant

Points négatifs: It's an older hotel! Way over priced! This hotel should be a $60-80 hotel! Unless they have newer rooms I haven't seen, mine was old but hot water was great for Philippines!

Points positifs: Every thing about this hotel such as cleanliness , facilities,comfort , location and the friendly staff

Points négatifs: Actually nothing

Points positifs: The cleanliness of the hotel and room. The service they provided making you feel right at home. The location was perfect for me and what I wanted to do.

Points négatifs: The card key not working then having to go to the ftont desk to get a new one.