Hotel Fuerte Marbella

The other hotel's staff went out if their way to make you feel welcome. It is a much nicer hotel that we would never have found if we hadn't started looking around after the staff at The Hotel Fuerte made us feel unwelcome. Even though the second hotel is much more expensive, it was a better experience and we will gladly pay more to go back there in the future. Our gain. The Hotel Fuerte's loss!

Points négatifs : The staff was largely unhelpful and had no interest in being helpful. People shouldn't work in hospitality if they don't want to be hospitable! We checked out after 3 nights and moved down the street to a different beachfront hotel.

Points positifs : Location on the sea was beautiful plus easy walking to the older part of the city which is very attractive. Staff was very helpful.

Points négatifs : The room was small and the amenities were sparse. Hotel is very dated.