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Shower was amazing and outdoor bar was beautiful. The mattress was incredibly soft, not firm. D'Amico food was fair - very surprised by that!
Very modern. Great style and terrific service! Marin is a great restaurant!!
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
The room was clean, modern and pleasant. The amenities current and thoughtful. There seemed to be a lot of noise that traveled into our room from the hall (loud laughter from a group roaming the halls at 3AM) and I could hear the unanswered alarm going off for an hour in the neighboring room. We were in room # 717.
Nice rooms with modern fixtures. My favorite was the lighting in the bathroom Parking was TERRIBLE. I was not notified of parking arrangements for guests during check-in
I liked it that even though I booked the reservation online and they had no record of my reservation when I checked in, they found a room for us and upgraded us for a minimal charge. They were very accommodating and apologetic.
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
The new rooms were beautiful and big! Very European. I Liked the new design and layout. Bathroom was fun to try since it would be impractical in one's own house! Decor and colors were soothing! The chair in the new room was not very cozy and comfortable. Something softer would be great. Also, the towels are a long way in a cold room from the shower. It would be great if there could be one of those towel warming racks on a nearby wall. Maybe at the other end of the tub - it would be closer!
Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!
A modern contemporary room. Comfortable, stylish and right downtown. We walked to events and resturaunts during our stay.
The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below) The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.
Location,staff,quiet Room starting to look worn. Bedside lamp needed new bulb. In room coffee maker full of scale deposits and would not heat properly. Maids cart parked in our hallway overnight in front of open service room door. Many carpet stains.
Design, very comfy bed, wonderful bathroom, great room service No in-room movies (contrary to advertisement), Internet was down whole first night (also contrary to advertising), maids come into the room early despite the "do not disturb" sign...multiple times both days we stayed, front desk help was apathetic and snarky.
Modern. Great hip design Was all good
Emplacement pratique, personnel sympa, propre, calme. Trop cher pour la taille de la chambre, ce qui n'était pas grave parce que nous n'y étions pas beaucoup mais c'était vraiment minuscule. Vue superbe, confortable coin bar/salon et un endroit idéal pour se rendre à pied au centre ville. Garth Brooks
Free Breakfast and Great location $13 dollars for parking
Lovely clean room, nicely designed and laid out. Noise from street, noise from hallway traffic.
Very clean; good breakfast buffet No towels in exercise room; expensive parking;cheap blankets
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Excellent accommodations, friendly staff and a location that is within walking distance of concert venues, stadiums and theatres. Everything was great.
The stay was very good. Everything is connected by covered bridges so that I did not have to go outside, which was a plus since we had 15 inches of snow fall during our stay.The only issues that I had were locating the entrance to the hotel and the parking was in a public facility which was a bit pricy. It would have been perfect if the hotel paid for the parking or part of the parking.
It's awesome. I won't stay downtown any place else. Nothing. It's awesome.
Great location! The hide-a-bed was VERY uncomfortable. The furniture was in poor condition.
the rooms had kitchens and were very big the only thing is the fee they put on hold i never was told their was a 60$ hold but you get it back so other than that this is great hotel
Comfort and a great location.
The staff was friendly. The room we booked was large with a lot of extra space, which is always nice considering there were four of us in the room. Pull-out couch is smaller, would only fit one adult comfortably.
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great rooms, great service, great location
love the location in downtown Minneapolis, and the bars and restaurants near the hotel are great. Location right off of first avenue. I think the area right next to the lobby leading up to the skyway was under construction, kinda unattractive but no big deal. I will stay here again.
Discreet hotel, therefore very secure. Friendly, knowledgeable staff. Rooms light and airy with comfortable beds and every comfort. Best hotel that I've stayed in in Minneapolis.
Loews Minneapolis Hotel completely blew me away during my stay this past week. The skyscape view was incredible, and the hotel is perfectly positioned around a ton of awesome shops, restaurants, and venues for those who get time to explore. The front desk and Star Service staff were unbelievable. I've been to hundreds of hotels in my professional lifetime, and Loews ranks among the very best hotel experiences I've ever had. Even the valet was amazing--that's hard to find. The morning breakfast buffet was overpriced for what was offered. I'd suggest discounting the $20 buffet price for those staying in the hotel (perhaps if they're willing to charge to the room for verification).
Location Business center was expensive and slow. Only 1 of 2 computers actually worked.
My wife and children were in town to go to a Twins game. Chris at the front desk relized we were there for the twins game and moved our room so that our boys were able to see the stadium from the room. Thank you Chris and thank you Graves hotel. Nothing
The atmosphere and location If you do self park it's a bit confusing and inconveient.
Our room was nice, but the mattress on the king size bed was old and springy. Also, the previous occupant of the room had set the alarm on the ipod docking station, and we were woken up several times before we were fully awake enough to turn it off. Way to expensive for what they have to offer. Valet parkin was 30 dollars a day!
THe room was quite nice & a good size, breakfast delivered on time, cleaning staff particularly pleasant. There was no tub in the bathroom & no bathrobe.
The staff were extremely friendly and the atmosphere was great.
The staff was attentive & very courteous. The beds were sooo comfortable. The food was great and the bar went out of their way to meet our needs. Did I say the staff was attentive & courteous? Had a great time at the Graves 601.
Great location by baseball and basketball arenas! Nice breakfast each morning that is open late.
Great spot, right next to everything and has a nice ride just outside if you need to get anywhere else downtown. Can walk to just about anywhere from here. Beds were very hard, my back killed the next morning. Put a pillow under you knees at night and you'll probably be ok.