Aloft is a great chain for affordable reasonably sized rooms. I like the bar downstairs and the facilities are great for a hotel in this price range. The only small issue with this location was the lack of information about the parking before we arrived, you have to use the public parking lot which is subject to event day increases!
We thought Aloft had a great location-- we had a great view of the new Minnesota Vikings stadium and there were plenty of bars and restaurants nearby. The setup of the room is very modern and there were plenty of amenities available to us. Very cool atmosphere! The bathroom facilities were not all that private-- our sliding door did not shut all the way, and the door also doubled as a full-body mirror, which made getting ready a bit awkward, to say the least. There was also an opaque window in the shower that opened up into the bedroom-- we found that to be a little bit odd.
Thin walls. You can hear everything from the other side of the hotel
My phone did not work.
Location was great. Staff responded promptly to complaints. Extremely noisy guests - woken up each night and had to call security
Nice modern room. Great design and lay out. Nice view. First staff member that helped us was very rude and incredibly unhelpful. Fortunately he passed us off on another employee that was very nice and made up for the previous staff members awful service.
Very clean and cool, not overly trendy but sharp, and the gal at the front desk went above and beyond the call of duty to help me track down my lost luggage from the airline.
The modern room design really works. Both room and hotel overall were attractive and comfortable. The cleanser & shampoo dispensers could use a tray below them to catch drips & avoid slippery spots on shower floor.
The staff are young, hip and friendly. Plus they have giant Connect Four! They have a shuttle; we didn't use it, but it's a nice feature. Don't buy food from their little market (as cute and convenient as it is). There is a market down the street where you don't pay $3.00 for a soda.
Aloft Minneapolis is convenient to the light rail and bus lines. It is an easy walk to the business district. Close to the Guthrie Theater, Gold Medal Park, and the Mill City Museum. Check out Izzie's for ice cream. Hot breakfast sandwiches are available to order in the morning. There are no ice machines on the room floors. You have to go down to the lobby.
Rachel...fantastic service Nope - booking.com maybe. Never got a email copy of my reservation. Thank goodness I've stayed at the property before, and there was no trouble.
Very modern. Great style and terrific service! Marin is a great restaurant!!
Shower was amazing and outdoor bar was beautiful. The mattress was incredibly soft, not firm. D'Amico food was fair - very surprised by that!
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
no refrigerator in the room
The location, the view, the decorations That the rooms dont have microwave and refrigerator. parking sould have been free for the price payed.
It was a nice staying, everything was fine, i liked the staff at reception very much - they helped me many times and were always polite
Enjoyed the pool and exercise area the most. Charges for a for a wireless internet connection, thought this was greedy.
Lokation no fridge in the room,poor swiming pool
le design très théatral, l'équipement des chambres, la douche très design et très grande pour 2 personnes. L'emplacement. non
Très chic et cool. Les chambres sont magnifiques. Le personnel est très agréable. Très propre Ils devraient avoir des choses dans la chambre sans frais. Une bouteille d'eau pour 5 $ ? Trop de frais supplémentaires.
Friendly staff, quiet room with AC that was not too loud. Stairs at entrance made getting luggage to lobby a bit harder. Would have liked nightlight in commode. Free bottled water would have been nice.
Comfortable bed and pillows; beautiful room and bathroom facilities. Separate space for those using a toilet was very nice. Staff was friendly, but not very helpful in suggesting how to find free parking. The staff was not helpful in telling me how to find free parking vs paying $41. per night at the Grand Hotel. I realize we were in the center of the city, but paying $41. per night to park with the hotel was expensive.
everyone was friendly from check to check out. the hotel is spectacular
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Courtesy and competence of desk staff, especially Carly. Comfortable bed Room design convenient Quiet room Chef does not know how to make oatmeal! Driver of hotel car recommended instead of a taxi did not know how to get to location to which I was going nor how to use GPS on phone and would not call hotel to get information. No drawer unit in room.
This guest did not leave comments about this hotel.
The staff was superb! The room was smaller than my home bathroom. The price was too high. Poor value! No whirlpool & pool area should be remodeled. No coffee machine in the room. The mattress sagged. The bathroom was tiny. The bar area was small, loud & uncomfortable.
Boutique style and decor Concerns cleaning staff stole IPhone
The room was ready when we got there It was a bit old. It did not have a restaurant that was open for breakfast
The staff was extremely nice and accommodating. Very apologetic for the mistakes that were made. The ambiance was on a par with other Kimpton Hotels where we have stayed. Lobby was very pleasant for people watching with a glass of wine We reserved a handicapped suite but it was given to someone else. There was another hdcp room available but it was not great. The room never got made up one day. Food in restaurant not good. and expensive. Location not great.
The hotel and staff for excellent. Very clean, modern and elegant. And item to note, is people should be told you will need to pay $40 per day to park. I would think parking would come with the hotel. Especially when we were not told this before hand. We were pretty disappointed with this.
We stayed with several other Families and had a great time. All the hotel facilities are newer, clean and functional. No problems at all.
My room was very quiet, staff was friendly, exciting location downtown close to fun bars, covered parking, hotel is less expensive than other downtown hotels, and I needed a wine bottle opener and was given one at no charge.
Charged extra for everthing rude front desk people Staff attitude
They were friendly and extremely helpful and accommodating. I was there for a week and they were on top of my needs and requests.
Lounge, Workout Facility, Sauna, and Quiet Room.
Great service from the minute we walked in the door! It was our 9 anniversary and they wine and dined us till we left. Nothing
Proximity to Nicollette Mall Temperature was freezing in meeting rooms, common areas
I liked being able to check in early. The hotel desk staff was very friendly and accomidating. I requesting a single bed but was given a double. When I called to change rooms there was no hassle and a bell hop (also very friendly) came to our room to switch keys with us. The shower water took around 3-5 min to turn up in temperature. I felt like I was just wasting water for it to become semi-warm. Also I went down to use the sauna and it was cold. It took about 30 min for it to become semi-warm as well.
Great location close to the metro. Staff was very helpful and nice. Check in and check out was very quick and easy. Bathroom had no fan and the sliding door wouldn't stay closed all the way. Minor problem though the room was very modern and comfortable.
We have stayed here twice. The hotel is very nice, bar and lobby area are good for hanging out and having a drink or snack. We had a group of 2 families with small children and visited in the lobby, lounge area while ordering food for the kids and having a few drinks. Cozy and stylish. Great service. Rooms clean, but a bit small. Great location, close to Nicollet Mall, Target Center and Loring Park. Good pool and sauna. Would stay again. Rooms a bit small, but it is a city and has a great location.
The rooms were very small. It seemed that the room had not been dusted in quite sometime. The temp was almost 80 when we checked in. We had to call for someone to come check. It turned out that we were unable to adjust the temp for the entire stay!!!!! Upon check out we discovered that they had charged us for an extra day of parking. It was taken care of but employee not to happy to do it. I would never ever stay here again and would never recommend it to anyone!!!!!!!! Also apple products do not work in the room.
A wonderful, well kept, well situation hotel in downtown Minneapolis. If you are looking for a nice place to rest without spending too much, this place is for you. Not much negative to say! There was a slight tear in the one sheet on my bed. WiFi costs money here. Im really getting nit picky put Kayak says I have to use 100 characters!
Qualité du service ok, rapport qualité prix, piscine,...Le seul manque, une machine a cirer les chaussures ! Le restaurant est bien mais la carte est limitée
La chambre était spacieuse et le couchage de très bonne qualité. Attention au système de chauffage... Très bruyant!
Excellent hotel avec un rapport qualité prix imbattable. Chambre/suite spacieuse te confortable. Personnel compétent et disponible. Néant
We liked the location. Lobby is wonderfully furnished. Food at the Beacons was mediocre at best. We ordered $11.00 glasses of wine for 4 adults and the waitress said they must be served in plastic before college game. We looked around and other people were being served with glass glasses. I requested to have ours repoured into glass and she refused. Even after the game when we once more came in, they served us with plastic and others with glass. We left after one round of 4. We will not be returning to the Beacon pre or post game in the future.
Clean, nice facility, excellent staff interaction, good restaurant and adjoining Starbucks. Great location on U of M campus allowed easy walk across to West Bank.
Excellent location! Good service. Fun and relaxed atmosphere.
It was a great location for our needs - the staff were very helpful and friendly There were a number of simple mix-ups in billing - not getting the room we booked - having to move rooms a number of times, but staff worked hard to rectify.
The location was ideal since we were in down for a football game and the stadium was only 2 blocks away. Rooms were spacious. I liked the in room coffee, The electric plug ins were hard to use. Half of them would not let you plug anything into them. I found the beds to be hard and the pillows way to soft.
Room was dirty. The cosmetic comforter had a blood stain (or something that looked like blood). Bellhop answered the phone every 1/3 times. Shuttle ride to conference center was very stuffy, hot.
The shower is amazing! Comfortable beds. All of the staff was VERY friendly and helpful. Free shuttle. I was charged $256 per night for the same room that costed $120 in May of this year. Parking is $15 per night. I called days ahead asking for a certain view, didn't happen.
We were told where to park with our fee. As we returned from our outing, there was a tow sticker on our car. How disheartening to travel 6 hours to visit family in the hospital and yet another 2 hour trip after that. What if our car had been towed? Would we have gotten to the hospital to see family or make it to work on time the next day?
Sophisticated Get beds The staff was super friendly The fee for parking
The uniqueness of the hotel. Has it's own look - very different than the typical Marriott, Hyatt, etc. Nothing is included! You are charged for every little thing on top of the already over inflated price.
The staff, from the second we walked in to the moment we left were helpful, welcoming and friendly. Very accommodating. They more than made up for the physical flaws and turned the stay from a begrudged expense to a pleasant experience. There was a mistake in our room (probably my fault) and the desk goddess quickly, cheerfully, and effortlessly changed us to a room that suited our needs. For the price we paid I was appalled at the condition of the carpeting; stained beyond belief, worn, frayed. Frankly it was shocking. I know, a dumb thing to be shocked at but it was that bad. The ice machines didn't work on several floors. Parking was ridiculous; we had to pay for it and still couldn't park in the hotel lot, necessitating extra hassle on our parts. It is my understanding that there were some events going on that night (weddings, I'm guessing) that filled up the hotel lot but it seems to me it would be more equitable for those attendees to park in the parking garage rather than sending the overnight guests to the parking garage across the street.
The new rooms were beautiful and big! Very European. I Liked the new design and layout. Bathroom was fun to try since it would be impractical in one's own house! Decor and colors were soothing! The chair in the new room was not very cozy and comfortable. Something softer would be great. Also, the towels are a long way in a cold room from the shower. It would be great if there could be one of those towel warming racks on a nearby wall. Maybe at the other end of the tub - it would be closer!
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below) The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.
Modern. Great hip design Was all good
The room was clean, modern and pleasant. The amenities current and thoughtful. There seemed to be a lot of noise that traveled into our room from the hall (loud laughter from a group roaming the halls at 3AM) and I could hear the unanswered alarm going off for an hour in the neighboring room. We were in room # 717.
I liked it that even though I booked the reservation online and they had no record of my reservation when I checked in, they found a room for us and upgraded us for a minimal charge. They were very accommodating and apologetic.
A modern contemporary room. Comfortable, stylish and right downtown. We walked to events and resturaunts during our stay.
Nice rooms with modern fixtures. My favorite was the lighting in the bathroom Parking was TERRIBLE. I was not notified of parking arrangements for guests during check-in
Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!
Design, very comfy bed, wonderful bathroom, great room service No in-room movies (contrary to advertisement), Internet was down whole first night (also contrary to advertising), maids come into the room early despite the "do not disturb" sign...multiple times both days we stayed, front desk help was apathetic and snarky.
Location,staff,quiet Room starting to look worn. Bedside lamp needed new bulb. In room coffee maker full of scale deposits and would not heat properly. Maids cart parked in our hallway overnight in front of open service room door. Many carpet stains.
The bed was super comfy, and the staff were really nice and helpful. It is a beautiful hotel with a lot of character in it's design and it feels really safe and quiet overall. I enjoyed my stay. There was an earring in our shower which made me question whether or not they had cleaned it.
Comfortable bed and restraunt was good. Had to pay for internet. Parked across the street in a parking structure recommended by hotel and couldn't get to my car in the morning. Some of the staff kind of rude.
Beautiful lobby and rooms. Internet per night was not included, nightly valet fee's, complimentary breakfast was not complimentary. Restaurant/bar closed early on the weekends.
Great rooms. Very comfortable and quiet hotel. Unfortunately I was charged $14 for logging on to the Internet for about 1 minute but other than that my stay was great.
Everything was fine until I got home found a bunch spam requesting how every goddamn thing about my trip was. Fucking *unsubscribe*
The room was really nice and so was the bathroom! The food was delicious at the hotel and the fitness center was nice! You could tell the supervisor was judging us by the way we were dressed. We were dressed in comfy clothes being we had to drive 4 hours. As soon as we came down after checking in dressing up nice, he looked at us different like he misjudged us. That was the only bad thing being it was rude.
it was very clean and quiet. The staff was very nice and accommodating. Nothing
Very centralized location, easy to access, reasonable parking. Staff was very helpful - extended my stay by one night after booking through third party, and they honored the online price for the additional night. Impressive.
I was told I couldn't check in therefore waisted $130 to sit at a library for 5hrs and never got a chance to see a room
Loved the location, the staff were very friendly and helpful. Lots of towels provided and the complimentary water was a nice little bonus. Bed was very comfortable. The shower did not seem clean, there were mildew stains and lots of hair. There was some minor damage to the walls. Not as "luxurious" as I had expected.
The room was very clean. The valet parking employee was extremely sassy and rude towards us!
The location was great The room was very small, we were told we would get a roll away that never came, so one of us had to sleep on the floor ! When we complained they said they couldn't discount the room as an apology due to the fact we booked through a booking service. Huge disappointment to an otherwise great trip to Minneapolis !
Clean, nice location only three blocks from the light rail. Good bar on site. Everyone there was awesome! Nothing
Not much Was never told once through the entire billing and check in process that there would be extremely loud construction directly above our room on the roof from 8am-noon. Employees at check in could not care less about our terrible experience. I am 26 and I have never written a review. Hope this hotel goes out of business.
The staff were exceptionally friendly and went out of our way to assist us. No
close to the metrodome and to downtown minneapolis the cab fair was good and easy to tell how to get back to hotel
Courtesy of the staff, environmentally conscious and the restaurant was great. It will be great to have a shower by the pool for cleaning before getting into the pool or Jacuzzi.
Good location Rowdy, loud guests made for an unusual and unpleasant stay. this is a very basic, utilitarian hotel.
Hotel location is in an industrial park business area and while that was convenient for my purpose it is not near many restaurants, shopping or other attractions.
Restaurant, beds, location near highway, lobby area with piano and fireplace. Would have liked a complimentary breakfast...
Quiet, access to u of mn and Excel Energy Center
Hotel has an amazing gym with great equipment and a full size indoor basketball course. The room service and valet was excellent, and food was good. Stayed here while Meta-Con was being hosted by the hotel and it was extremely crowded, kids seemed to be having fun but most were obnoxious, rude, and out of line. I wouldn't stay here if the hotel was hosting this event again.
-Club floor ($30 extra per night provides continental breakfast and dinner hors d'oeuvres) -Comfortable beds -Nice view -Affordable parking with in/out priviliges -More food options during continental breakfast
Fantastic service, great staff, beautiful lobby. Very comfortable bed. Rooms were quiet and restful. Some of the furniture was a little beat-up, though not very bad. Room was a little dark; would have appreciated one more lamp.
Queen beds were nice and the bathroom was big. Market in the lobby had a good variety of snacks/fruit (a bit pricey). My room didn't have a fridge, but they got one to me in less than 1/2 hour. Very nice staff! Parking right there and not too expensive ($17/day) Room took a bit to cool off, but was nice once it did. At check in I was told that since I booked through a third party (Kayak), they put a $200 hold on my credit card that I would get back. I don't travel much, so I didn't understand this. The room was already nonrefundable.
The room was a great space. Everything was excellent and the staff was super friendly and helpful. No hot tub.
Had a great stay. Room was neat and clean. Parking - not to the fault of the hotel. The city owns the parking lot. It was still cheaper and secure than parking on the street.
Room. Location. Accessibility. Atmosphere down town Minneapolis. No fan in bathroom. Parking ramp is challenging to navigate.
Staff was friendly and helpful. Location is very close to the convention center. Shopping aand restaurants are near.
Paying for parking
The Hilton Garden Inn was extremely clean, modern, and had the most comfortable beds I've experienced in a hotel.
We liked the staff. They were helpful with directions. The Valets are awesome! Cleaniliness
I paid for my reservation online with kayak. When I went to check in, I was charged an additional 20 something dollars for insurance. It was refunded after we checked out, but it would have been nice to know in advance.
We had a great experience at the Hilton Garden. The valet guys were very friendly and helpful for sure. We couldn't decide where to eat for dinner or where to go. They gave us an idea of what restuarants-bars were close to the area. (almost mini concierges!!) We ended up eating at the restuarant at the hotel, and it was excellent! We enjoyed the two for one bar specials and the food was fantastic. The front desk was helpful with any questions/directions we needed. Overall - great stay! Thank you!! We were going to the Vikings game on Sunday. My son wanted to stay at the hotel where the Vikings stayed at. The description online made it sound like this was the Hilton 'Home of the Vikings' if I recall correctly. As it turned out, the Vikings did not stay at this Hilton, it was one down a few blocks. So be careful with your advertising.
Enjoyed the beds, pillows, micowave, fridge, casual but stylish environment, not to large of a facility, quiet environment, great city location, nice front desk and bar staff NO
a great hotel with a good location for most downtown business. The staff was much better than most and I would stay there again.
I liked my stay very much! Nice people, very good and big room, nice beds, liked the towels, everything was clean. Did not hear noise from outside. Location was close to downtown. Breakfast very good I did not like the pizza served in the restaurant of the hotel. There was so much cheese on it, that eating it all would have killed me.
The staff was fabulous and could not have been more helpful. Room was spacious and comfortable.
I loved the proximity to the Nicolette Mall in downtown Minn. The staff were extremely well-trained and professional and did I say friendly? The valet parking for $24 for the entire 3 days was an exceptional deal. The pool was a bit small but we did not have time to use it anyways.
Emplacement pratique, personnel sympa, propre, calme. Trop cher pour la taille de la chambre, ce qui n'était pas grave parce que nous n'y étions pas beaucoup mais c'était vraiment minuscule. Vue superbe, confortable coin bar/salon et un endroit idéal pour se rendre à pied au centre ville. Garth Brooks