Avis des clients
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Général
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Couples
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Familles
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Affaires
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En solo
Avis
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9.1 "Nourriture exceptionnelle."9.3 "93%
ont aimé la sélection de menus ." 8.6 "86%ont aimé l'expérience du dîner ." -
9.1 "Emplacement exceptionnel."9.4 "94%
ont aimé la proximité des commerces ." 10.0 "100%ont apprécié les restaurants et bars alentours ." 10.0 "100%ont aimé la proximité des sites touristiques ." 10.0 "Proche des transports en commun selon 100%." 10.0 "Centre-ville facile d'accès disent 100%." -
8.8 "Service remarquable."8.9 "89% ont trouvé le
personnel très aimable ." 9.3 "93% ont jugé leservice très professionnel . " 10.0 "100% ont dit quele service de conciergerie était incroyable ." 8.1 "81% ont étésatisfaits du room-service ." 9.3 "La sécurité de l'hôtel était excellente , ont pensé 93%." 8.3 "83% ont dit quele personnel de loisirs était très bien ." -
8.4 "L'ambiance était bonne."9.3 "93% ont trouvé que
l'hôtel était moderne ." 9.5 "95% ont dit que c'était unhôtel élégant ." 9.7 "97%ont apprécié l'atmosphère conviviale ." -
8.4 "Le petit déjeuner est bon."8.8 "88% étaient
satisfaits du prix du petit-déjeuner . " -
5.7 "Internet est moyen."
Avis
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9.4 "Nourriture exceptionnelle."
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9.0 "Emplacement exceptionnel."9.5 "95%
ont aimé la proximité des commerces ." -
8.7 "Le petit déjeuner est bon."
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8.4 "Service remarquable."8.5 "85% ont trouvé le
personnel très aimable ." 7.3 "73% ont trouvé lepersonnel à la réception très bien ." 9.3 "93% ont jugé leservice très professionnel . " -
7.4 "Bonne propreté."8.0 "80% ont trouvé
que c'était propre ." -
6.8 "Les chambres sont correctes."6.9 "Seulement 69% ont dit que les
chambres étaient suffisamment propres ." 6.7 "Les lits étaient considérés comme acceptables pour 67%." 6.8 "68% ont dit que lavue allait à peu près ." 5.1 "Seulement 51% ont trouvé quela douche était correcte ."
Avis
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9.1 "Nourriture exceptionnelle."
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8.9 "Service remarquable."9.1 "91% ont trouvé le
personnel très aimable ." 7.7 "77% ont trouvé lepersonnel à la réception très bien ." -
8.5 "Très bel emplacement."9.1 "91%
ont aimé la proximité des commerces ." -
6.8 "Propreté moyenne."6.6 "Seulement 66% ont dit que les
chambres étaient suffisamment propres ." -
6.2 "Les chambres sont correctes."6.6 "Seulement 66% ont dit que les
chambres étaient suffisamment propres ." 5.7 "Les lits étaient considérés comme acceptables pour 57%." -
5.9 "Confort moyen."5.7 "
Les lits étaient considérés comme acceptables pour 57%." -
5.8 "Rapport qualité-prix dans la moyenne."
Avis
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9.2 "Emplacement exceptionnel."
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9.1 "Nourriture exceptionnelle."
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8.9 "Très belles installations de bien-être et sportives."
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8.6 "Service remarquable."8.6 "86% ont trouvé le
personnel très aimable ." -
8.5 "L'ambiance était bonne."
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5.8 "Internet est moyen."
Avis
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9.1 "Emplacement exceptionnel."
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8.5 "Service remarquable."8.8 "88% ont trouvé le
personnel très aimable ." -
7.5 "Belles chambres."7.1 "71% ont dit que les
lits étaient confortables ." 8.3 "83% ont trouvé leschambres spacieuses ." -
7.2 "Confort élevé."7.1 "71% ont dit que les
lits étaient confortables ." 8.3 "83% ont trouvé leschambres spacieuses ." -
7.1 "Bonnes installations."7.0 "70% ont trouvé que le
bâtiment était magnifique ." -
6.3 "Rapport qualité-prix dans la moyenne."
Avis récents
- Tous les avis
- Positif
- Neutre
- Négatif
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6.5avis de
Location,staff,quiet Room starting to look worn. Bedside lamp needed new bulb. In room coffee maker full of scale deposits and would not heat properly. Maids cart parked in our hallway overnight in front of open service room door. Many carpet stains.
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10.0avis de
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
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6.2avis de
Nice rooms with modern fixtures. My favorite was the lighting in the bathroom Parking was TERRIBLE. I was not notified of parking arrangements for guests during check-in
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7.1avis de
Design, very comfy bed, wonderful bathroom, great room service No in-room movies (contrary to advertisement), Internet was down whole first night (also contrary to advertising), maids come into the room early despite the "do not disturb" sign...multiple times both days we stayed, front desk help was apathetic and snarky.
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10.0avis de
Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!
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7.0avis de
The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below) The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.
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10.0avis de
Modern. Great hip design Was all good
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9.6avis de
A modern contemporary room. Comfortable, stylish and right downtown. We walked to events and resturaunts during our stay.
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6.7avis de
The room was clean, modern and pleasant. The amenities current and thoughtful. There seemed to be a lot of noise that traveled into our room from the hall (loud laughter from a group roaming the halls at 3AM) and I could hear the unanswered alarm going off for an hour in the neighboring room. We were in room # 717.
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8.0avis de
The new rooms were beautiful and big! Very European. I Liked the new design and layout. Bathroom was fun to try since it would be impractical in one's own house! Decor and colors were soothing! The chair in the new room was not very cozy and comfortable. Something softer would be great. Also, the towels are a long way in a cold room from the shower. It would be great if there could be one of those towel warming racks on a nearby wall. Maybe at the other end of the tub - it would be closer!
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8.0avis de
I liked it that even though I booked the reservation online and they had no record of my reservation when I checked in, they found a room for us and upgraded us for a minimal charge. They were very accommodating and apologetic.
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10.0avis de
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
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10.0avis de
Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!
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10.0avis de
Modern. Great hip design Was all good
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9.6avis de
A modern contemporary room. Comfortable, stylish and right downtown. We walked to events and resturaunts during our stay.
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8.0avis de
The new rooms were beautiful and big! Very European. I Liked the new design and layout. Bathroom was fun to try since it would be impractical in one's own house! Decor and colors were soothing! The chair in the new room was not very cozy and comfortable. Something softer would be great. Also, the towels are a long way in a cold room from the shower. It would be great if there could be one of those towel warming racks on a nearby wall. Maybe at the other end of the tub - it would be closer!
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8.0avis de
I liked it that even though I booked the reservation online and they had no record of my reservation when I checked in, they found a room for us and upgraded us for a minimal charge. They were very accommodating and apologetic.
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7.1avis de
Design, very comfy bed, wonderful bathroom, great room service No in-room movies (contrary to advertisement), Internet was down whole first night (also contrary to advertising), maids come into the room early despite the "do not disturb" sign...multiple times both days we stayed, front desk help was apathetic and snarky.
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7.0avis de
The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below) The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.
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6.7avis de
The room was clean, modern and pleasant. The amenities current and thoughtful. There seemed to be a lot of noise that traveled into our room from the hall (loud laughter from a group roaming the halls at 3AM) and I could hear the unanswered alarm going off for an hour in the neighboring room. We were in room # 717.
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6.5avis de
Location,staff,quiet Room starting to look worn. Bedside lamp needed new bulb. In room coffee maker full of scale deposits and would not heat properly. Maids cart parked in our hallway overnight in front of open service room door. Many carpet stains.
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6.2avis de
Nice rooms with modern fixtures. My favorite was the lighting in the bathroom Parking was TERRIBLE. I was not notified of parking arrangements for guests during check-in
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