Chateau Versailles

L'accueil, la situation, la grandeur des chambres

Parking trop chers, clim vieillissante, bruyante, et peu éfficace

atmosphere de l hotel

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Chambre (303) donnant sur la cour de derrière, petite salle de bain, petit dejeuner très limite pour un 4*.

La situation de l'hôtel est relativement bien.

Petit - déjeuner pas très varié

Great location. Building has a huge potential, just needs some care. Breakfast is fair. Would be good if they had espresso. - Drip coffee is not my thing. :D

Thermostat didn't work in the room. Bathroom heater had to warm up the room. Bathroom: shower worked poorly (faucet of the bath/shower). Very ugly repair work in the bathroom with pipes visible. But what bothered me the most: when arriving at the hotel at 11:30pm I find a note at the reception desk "will be back in 5 min", but in fact waited between 20 min and half an hour until I was able to check in. I mean, really?

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The Staff and the location were good, but the quality and upkeep of the room left much to be desired. We had to ask to have a light put into the fixture above the bathtub, have the lock on the door fixed so that we could lock it, and have the toilet secured to the floor as it moved about. There is no fan in the bathroom, thus the mirror steamed up when the bath was used. The carpet was stained and old and the upholstery on the arm chair was frayed. For three days a used coffee cup and saucer sat ourside our room (it was not ours) on a bureau in the hall. The breakfast bar was okay, but the last morning it lacked both bagels and yogurt. When we booked the room we were not told that it was a "standard" room. This is what the staff told us when we asked for a better room. Frankly, the upgrade was exactly the same except that it had a fireplace. The Chateau Versailles was listed as a four star hotel. We would say that it was definately not!

Convenience to downtown, business centre, shopping restaurants

Arriving, parking on one side of the street then being told I was booked at the building on the other side of the street. Why not put this information on the