Hôtels près de Natal Convention Center - Natal

Points positifs: The pool, and poolside bar staff, are amazing. I spent 2 glorious days poolside and it was bliss. The breakfast was delicious and abundant with incredible views from the restaurant. The beach is also fabulous and the view of the dunes is impressive. It's a beautiful hotel that is clearly very popular with locals and families.

Points négatifs: While the hotel itself is beautiful there were a few songs with my stay and a few areas where I'd suggest improvement. Most of the issues likely stemmed from the language barrier but I think that there are some simple solutions. Firstly, the pool bar restaurant is supposed to be open until 7pm but on both nights of my stay, this was not the case. The first night, the lights were off by 6.30 and on the second night i waited at the bar for 15 minutes with the hope someone would show up. Clear hours would be great. I also booked a massage at 5pm and was told to go to the 5th floor. I went and waited for 10 minutes (Brasil time). I went down to check and was told, oops, they meant the 6th floor. So I go up and knock on the door to discover a massage still in progress. The client was quickly ushered off the table and I was hurriedly put in her place. It was 5.20 by then. After 2 phone calls and a door knock distracted my masseuse, a second knock, at 6pm, signalled the end of my "1 hour" (read, 40 minute) massage. I was hurried out and quickly charged the full rate. It was far from a relaxing experience. Dejected from both of these experiences, I returned to my room to order room service....but what number to call? This information is nowhere to be found on any menu, pamphlet or phone. I tried calling the only number I could find and there was no answer. Please provide more clear information to your international customers. Another note...there is no ATM on site. You will need cash for massages and tours. There is also no store and nowhere to purchase snacks on site. Room snacks are not free (despite no signage indicating prices).

Points positifs: Le petit déjeuner et l'accueil du personnel

Points négatifs: Les équipements des chambres laissent à désirer, la salle de remise en forme nulle

Points positifs: Seaview Hotel Staff

Points négatifs: Too far out. The room and lunch food was not nice.

Points positifs: Chambre spacieuse avec vue sur mer, lobby moderne, boissons et serviettes d’accueil, serviettes de piscine et salle de bain moelleuses et parfumées, jardin bien entretenu avec hamacs, restaurant varié, employés très aimables, au restaurant: Eliton, Rogerio et Val, réception : Julia e Kelly qui nous ont donné des bons conseils pour les plages, restaurants et Juliana pour son efficacité sans oublier l’animation avec Diogo (cours de step très bon) et Altran (aquagym) très amusant

Points négatifs: Peinture mur de chambre du 3ème étage un peu esquintée, l’équipe de réception nous a gentiment changé de chambre à notre demande mais nous étions contraints à changer de chambre située au 6eme étage à nouveau car problème de serrure..Dommage spa en travaux, salle de gym petite car provisoire , un équipement ne marchait pas, de toute manière très propre avec des serviettes et fruits fraîches

Points positifs: Beautifully decorated Cleanliness Efficient staff Very well taken care Great food

Points positifs: Personnel agréable mais très très peu de personnel parlant anglais Parking facile.

Points négatifs: L'établissement est installé dans un endroit venteux, impression d'être dans une machine à laver. Pas grand chose autour. Chambres en état moyen (peintures qui se décollent, moisissures, porte qui ferme mal et bat en permanence avec le vent. Clim très bruyante Nourriture de faible qualité. Pas de mobilier sur la terrasse Pas de chaises longue en nombre suffisant à la piscine en pleine période creuse !

Points positifs: Large rooms, a lot of recreational space, great pools

Points négatifs: Should not permit guests to put music and offer a la carte dinner

Points positifs: Spacious rooms with sea view, great pool area, location right at the beach

Points négatifs: Gymnasium was not worth the name but I think it was only a temporary solution as there were some renovations going on.

Points positifs: Husband and I flew from USA and we were super happy

Points positifs: The people at breakfast, lunch and pool are wonderful. Always very friendly. Jarian, Rogerinho, Heny and Jaquelene deserve all 10/10. I would like to have people like this in my team!

Points négatifs: Nothing that I didn’t like.

Points positifs: wonderful sea view .Very good room service and also the beautiful restaurant with various varieties of food

Points positifs: Staff, breakfast and overall facilities.

Points négatifs: Needs heated pool and a better gym. The machines at the gym are old and no free weights.

Points négatifs: La piscine est petite par rapport aux photos proposées et surtout jamais installée c’est à dire rien qui nous attire à y aller ... l’hotel’propose Pour plus de piscine et en bord de mer est horrible sale inconfortable et surtout trop bruyant.

Points positifs: Chambre très confortable

Points négatifs: Il faudrait varier le petit dejeuner

Points négatifs: The Hotel is under Restauration and the Management was not able to clean the dirty windows till the Restauration is completezza.

Points positifs: The room space and confort.

Points négatifs: The pool was closed and no information was provided at booking time.

Points positifs: Location and it’s new

Points négatifs: The window is so dirty that you won’t be able to enjoy the view

Points positifs: The staff is very friendly and made me feel like home.

Points négatifs: The breakfast was alright but could be a bit better.

Points positifs: I liked the breakfast. One of the better breakfasts I’ve had in Brazil. Rooms are brilliant! Can’t get much better then this in Ponta Negra! Liked the fitness room too. Staff are amazing!

Points négatifs: The room service people seemed to sometimes put a duvet case (sheet) on top of a duvet. However some days they would put the duvet inside the case or sheet. I prefer the duvet inside the case. I had to inform reception many times over this issue. Half the room service menu was never available.

Points positifs: Rooms are large Bed are king size Staff is very nice and friendly

Points négatifs: The gym is getting old Windows are not clear so the ocean view is a bit compromised There is a noisy room with some motors running so I had to move to another room The access to the hotel by car is a mess because there is only one access. If there are 2 cars at the same time you can’t circulate anymore

Points positifs: The bed was excellent

Points négatifs: The shadow in the pool

Points positifs: Chambre super classe et grande avec une bonne vue - Bon emplacement en haut d'une butte dans le quartier de Ponta Negra hyper touristique - Hôtel très chic pour le prix proposé (même si c'est la basse saison en aout) -

Points négatifs: Du vrai jus d'orange au petit déjeuner à la place du nectar d'orange en brick proposé - La piscine en réfection donc inutilisable

Points positifs: The breakfast buffet was really good as well as the service in the restaurant. The hotel's rooms are big and comfortable.

Points négatifs: Upon checking in, reception informed us that the hotel pool was not in use which was very dissapointing. Whilst they did arrange the free use of another hotel pool, i should have been made aware of the pool being out of order before i arrived. First impressions of the hotel were not great. We found the cleaning nèeds improvement with a number of hairs present in the bathroom. On our first night we ordered room service. Unfortunately, the burger was raw on the inside so we exchanged it for a pizza which was also not cooked properly. This was a very disappointing start to our stay but i can say that the breakfast buffet was excellent.

Points positifs: Clean nice room, very spacious and excellent hot water in shower. Breakfast was good. Good location close to food courts and shopping.

Points négatifs: $44 R charged for city tax at checkout. Tried to charge for item in mini bar that weren't used. Even though we told receptionist we didn't eat anything from mini bar, we were charged anyways.

Points positifs: Nice, clean, easy to use, well maintained, pool and garage

Points négatifs: Breakfast... first in, first served. For the other coming later, good luck with the rest of the food... No drinkable water and no bottles available at the reception from 12pm onward... it is just 27c min day in, day out...

Points positifs: Very friendly staff!! Always helpful, they have helped us finding the best activities to do around Natal. Perfect location right in front of the beach.

Points positifs: Le personnel en général et la qualité et la diversité des aliments proposés au petit-déjeuner.

Points négatifs: Les propositions des plats au menu devrait s'étoffer et proposer plus de produits de la mer.

Points positifs: All was very good

Points négatifs: Major power outage for many hours, no electricity, no access, for many hours, but out of hotels control, municipality issue, not hotels fault

Points positifs: Personnel nombreux et qui semble heureux de travailler dans cet hôtel. Accès direct à la plage. Sécurité. Grande chambre avec vue sur Ponta Negra. Bonne organisation générale.

Points négatifs: Ambiance resort poussée à son extrême. Les interactions entre clients au moment du buffet peuvent être déprimantes.

Points positifs: The staff was super helpful and friendly (Licia was super nice with us). We recommend this

Points positifs: Everything was perfect

Points positifs: Swimming pool

Points négatifs: Food

Points positifs: Sea view, the staff

Points négatifs: The air conditioning on the bedroom had only one position, blowing the air all the time to the bed.

Points positifs: All was perfect! They gave us an upgrade and their facilities are awesome!

Points négatifs: Dinner

Points positifs: Everything was very good!!! Staffs were incredibly kind and helpful :) very close to the beach and Camaroes ( good restaurants). Good price for the service.

Points négatifs: Facility was a bit old but well maintained!

Points positifs: Only location

Points négatifs: Mainly, outdoor facilities, restaurant and kids play area. They almost charged a dinner even if knowing that I paid half board.

Points positifs: Comfortable hotel, location is nice, good breakfast despite of lack of natural juices except for the orange. Beautiful view and great, clean swimming pools and kids club

Points négatifs: Aged property, definitely not as shown on pictures, I expected more for what I've paid. Some smell of mold in the hallway, mirror in our vanity bathroom was rusty, some fences were missing pieces, moldy walls, definitely needs some love, disappointing

Points positifs: Friendly staff.

Points négatifs: However, it wasn't nice to wake up and find the final bill and a reminder that the check in was 12:00, through the door.

Points positifs: The staff was very professional. The only “I don’t want to serve you” look was from the tapioca lady. The breakfast was good.

Points négatifs: Wi-fi didn’ t work. Infrastructure is old. The first room we tried didn’t open the door. There was a problem with not having enough bathroom mats. The music played at the pool was unpleasant. For those who speak portuguese it was a “suingueira de mal gosto”

Points positifs: Location and breakfast. The employees were very friendly

Points positifs: Excellent hotel! Very well located. Well kept. Good personal.

Points négatifs: wifi, view

Points positifs: Fuyez ! Rapport qualité prix abominable ! Arnaque en vue

Points négatifs: Structure délabrée digne du palais de Ceucescu.

Points négatifs: The juices, you could offer some out of a variety of regional fruits, such as cajá and graviola, just to mention my favorite ones. And the cakes could be better also. There are very good recipes out of corn and the Sousa Leão one, that I know is from Pernambuco, but we may find it easily in Ceará as well.

Points positifs: Excellent location, close to the best restaurants (Camaroes, Mangai, etc). Friendly staff, always helpful, good foto team that took great pictures of us, very good matress and amazing shower (not very common in a lot of hotels).

Points négatifs: Could have a jacuzzi (spa pool), that would be good for after a day at the beach. It did had a sauna though. But, please work on the jacuzzi. Could have a bigger TV at the looby.

Points positifs: Personnelle très gentils et serviable, piscine bien, petit déjeuné très bien

Points négatifs: L'odeur de moisi dans la chambre, niveau 5 étoiles pas vraiment plutôt 4 étoiles

Points positifs: Les fruits, la production des pains, et le grand choix en général !

Points négatifs: Pas de bon beurre et pas dans une vitrine réfrigérée !Pareil pour la charcuterie ! La salle de gym et de jeux à revoir

Points positifs: room, location, clean and pool, are features hotel amenities. great!

Points négatifs: Breakfast and staff could be improve.

Points positifs: Excellent customer service very friendly staff

Points négatifs: Les personnels pas de tout agréable ! Principalement les personnes qui servent le petit déjeuner

Points positifs: The room are very comfortable and the staff amazing specially Laura from the reception

Points négatifs: Internet connection Wifi is not so good

Points positifs: The location was perfect and the fact that we stayed in the top floor gave us an amazing view of the city and beach.

Points négatifs: The only thing that was not as good is that the room smelt a bit like it was closed for a while.

Points positifs: En général tout était très bien

Points négatifs: Manque d’une grande poubelle, l’ascenseur est hyper lent, wifi marche pas très bien.

Points positifs: Excellent option in Ponta Negra to spend a few days. Great value for money in a very good location.

Points négatifs: The only negative thing it was that I had to leave...

Points positifs: Le sauna, la salle de sport et la piscine. Le petit déjeuner était varié et copieux.

Points négatifs: Il était assez loin de la plage et on a dû prendre la voiture.

Points positifs: La proximité à la plagle rapport qualité prix

Points négatifs: Piscine Personnel Petit déjeuner La chambre