Hôtels près de Natal Convention Center - Natal

Points positifs: The pool, and poolside bar staff, are amazing. I spent 2 glorious days poolside and it was bliss. The breakfast was delicious and abundant with incredible views from the restaurant. The beach is also fabulous and the view of the dunes is impressive. It's a beautiful hotel that is clearly very popular with locals and families.

Points négatifs: While the hotel itself is beautiful there were a few songs with my stay and a few areas where I'd suggest improvement. Most of the issues likely stemmed from the language barrier but I think that there are some simple solutions. Firstly, the pool bar restaurant is supposed to be open until 7pm but on both nights of my stay, this was not the case. The first night, the lights were off by 6.30 and on the second night i waited at the bar for 15 minutes with the hope someone would show up. Clear hours would be great. I also booked a massage at 5pm and was told to go to the 5th floor. I went and waited for 10 minutes (Brasil time). I went down to check and was told, oops, they meant the 6th floor. So I go up and knock on the door to discover a massage still in progress. The client was quickly ushered off the table and I was hurriedly put in her place. It was 5.20 by then. After 2 phone calls and a door knock distracted my masseuse, a second knock, at 6pm, signalled the end of my "1 hour" (read, 40 minute) massage. I was hurried out and quickly charged the full rate. It was far from a relaxing experience. Dejected from both of these experiences, I returned to my room to order room service....but what number to call? This information is nowhere to be found on any menu, pamphlet or phone. I tried calling the only number I could find and there was no answer. Please provide more clear information to your international customers. Another note...there is no ATM on site. You will need cash for massages and tours. There is also no store and nowhere to purchase snacks on site. Room snacks are not free (despite no signage indicating prices).

Points positifs: Le petit déjeuner et l'accueil du personnel

Points négatifs: Les équipements des chambres laissent à désirer, la salle de remise en forme nulle

Points positifs: Chambre spacieuse avec vue sur mer, lobby moderne, boissons et serviettes d’accueil, serviettes de piscine et salle de bain moelleuses et parfumées, jardin bien entretenu avec hamacs, restaurant varié, employés très aimables, au restaurant: Eliton, Rogerio et Val, réception : Julia e Kelly qui nous ont donné des bons conseils pour les plages, restaurants et Juliana pour son efficacité sans oublier l’animation avec Diogo (cours de step très bon) et Altran (aquagym) très amusant

Points négatifs: Peinture mur de chambre du 3ème étage un peu esquintée, l’équipe de réception nous a gentiment changé de chambre à notre demande mais nous étions contraints à changer de chambre située au 6eme étage à nouveau car problème de serrure..Dommage spa en travaux, salle de gym petite car provisoire , un équipement ne marchait pas, de toute manière très propre avec des serviettes et fruits fraîches

Points positifs: Personnel agréable mais très très peu de personnel parlant anglais Parking facile.

Points négatifs: L'établissement est installé dans un endroit venteux, impression d'être dans une machine à laver. Pas grand chose autour. Chambres en état moyen (peintures qui se décollent, moisissures, porte qui ferme mal et bat en permanence avec le vent. Clim très bruyante Nourriture de faible qualité. Pas de mobilier sur la terrasse Pas de chaises longue en nombre suffisant à la piscine en pleine période creuse !

Points positifs: Spacious rooms with sea view, great pool area, location right at the beach

Points négatifs: Gymnasium was not worth the name but I think it was only a temporary solution as there were some renovations going on.

Points positifs: Husband and I flew from USA and we were super happy

Points positifs: Le gym est trop petit. Tout le reste top!

Points positifs: Very well located upon the beach, very near (by car) from supermarkets. Spotless clean. Very comfortable room, good a/c and Wi-Fi. The beach is huge, actually there are several pools all connected. Breakfast is excellent with a wide variety of fruits and brioches. I will return for sure.

Points négatifs: Liked everything

Points positifs: Staff, breakfast and overall facilities.

Points négatifs: Needs heated pool and a better gym. The machines at the gym are old and no free weights.

Points positifs: Service and structure

Points négatifs: Time to clean the room in daily basis

Points positifs: amazing location directly at the beach

Points négatifs: that we had to leave again

Points négatifs: Everything was very good, except about the pool that was out of service again. This problem is affecting the property for the last 12 months at least.

Points négatifs: La piscine est petite par rapport aux photos proposées et surtout jamais installée c’est à dire rien qui nous attire à y aller ... l’hotel’propose Pour plus de piscine et en bord de mer est horrible sale inconfortable et surtout trop bruyant.

Points positifs: Chambre très confortable

Points négatifs: Il faudrait varier le petit dejeuner

Points négatifs: The Hotel is under Restauration and the Management was not able to clean the dirty windows till the Restauration is completezza.

Points positifs: Rooms are large Bed are king size Staff is very nice and friendly

Points négatifs: The gym is getting old Windows are not clear so the ocean view is a bit compromised There is a noisy room with some motors running so I had to move to another room The access to the hotel by car is a mess because there is only one access. If there are 2 cars at the same time you can’t circulate anymore

Points positifs: Une très grande chambre vue mer avec un immense lit super confortable, douche gigantesque et le tout avec le confort d'un hôtel haut de gamme. Petit déjeuner au dessus de la moyenne, emplacement connu (juste à côté du Best Western) mais un rapport qualité prix absolument imbattable avec une promo de dernière minute à moins de R$200,00 la nuit. C'est assez rare pour cette catégorie d'hôtel ce qui fait que le rapport qualité/prix est tout simplement excellent. Sans doute les notes n'auraient pas été les mêmes avec un prix aux alentours de R$300,00 qui doit être (j'imagine) le prix standard de cet hôtel.

Points négatifs: Seul point noir : un bruit intermittent de pompe (à priori une pompe à eau) toutes les 4-5 minutes qui était vraiment extrêmement gênant. Par miracle cela ne m'a pas empêché de dormir mais j'aurais demandé à changer de chambre si j'avais du y rester une nuit de plus.

Points positifs: Chambre super classe et grande avec une bonne vue - Bon emplacement en haut d'une butte dans le quartier de Ponta Negra hyper touristique - Hôtel très chic pour le prix proposé (même si c'est la basse saison en aout) -

Points négatifs: Du vrai jus d'orange au petit déjeuner à la place du nectar d'orange en brick proposé - La piscine en réfection donc inutilisable

Points positifs: Very good location, close to main tourism points from Ponta Negra Beach. The hotel offers amazing view from the beach and “Morro do Careca”. The apartment was spotless and comfortable. I guess, the apartment needed a glass cleaning because it was dirty outside but it is just a detail. The staff was friendly and helpful. I recommend this hotel.

Points négatifs: The swimming pool isn’t warmed

Points positifs: The attendance of Cristiano

Points négatifs: The room is not quite well

Points positifs: Superbe chambre avec vue

Points négatifs: Petit dej non inclus

Points positifs: La machine à cafe fonctionnait cette fois Suffisamment de choix pour un bon petit déjeuner Nous avons dîner au restaurant Yuru de l hôtel et les plats étaient bons

Points négatifs: L'insonorisation avec un meilleur vitrage

Points positifs: Big room with sea view, beautiful pool, good breakfast, and staffs are very helpful & friendly!

Points positifs: Propre, spacieux, belle vue sur mer et calme

Points négatifs: Rien

Points positifs: Clean and not expensive

Points négatifs: No free water for drinking.

Points positifs: breakfast was excellent

Points négatifs: I would have preferred a room with a balcony, the hotel was empty

Points positifs: All good, Amazing!

Points négatifs: nothing

Points positifs: Staff , breakfast, cleaning & great value

Points négatifs: Tv , very poor channels

Points positifs: Location

Points négatifs: Ordered extra pillows 3 times, no success Ordered room service, food was average at most

Points positifs: Très jolie pousada grandes chambres en mezzanine très intime Personnels très gentils

Points négatifs: Air conditionné plutot bruyant

Points positifs: Super chambre mezzanine presque une maison Gens gentils Bon petit déjeuner

Points négatifs: Rien

Points positifs: Absolutely marvelous... The staff and the facilities.... they spoil you ....loved it

Points positifs: Everything

Points négatifs: Could use a microwave oven

Points positifs: Facilities service location ....marvelous. Highly recommended Very comfortable with excellent staff and services. Easy access to the Hotel.

Points négatifs: Lacking plates and cutlery The view from 301 is limited. The apartments in the front have a better view

Points positifs: Accueil sympathique. Couchage de bonne qualité.

Points négatifs: Petit déjeuner de basse qualité, pain pas frais, quelques tristes jus de fruits indignes de ce nom alors que le pays en produit beaucoup. Beurre fondu fans sa barquette alors qu'il suffirait de la poser sur de la glace. Draps jamais remplacés pendant un sejour de cinq nuits Niveau sonore élevé de la climatisation, qui souffle directement sur le lit. Menage quotidien très superficiel.

Points positifs: Everything...top marks also for effort....we love this place, and the staff really pamper us.... highly recommended folks!

Points négatifs: Could not print an email... but nearby it was possible

Points positifs: It is a beautiful building, but sadly very badly managed. The staff is nice and efficient, but the owner/ management should do some serious thinking. I was given a room with a balcony facing a huge damp wall just a few meters away. I asked to be moved because it was simply depressing and I was promptly upgraded to a better one. It faced the other side of the street and a bit of sea above the building opposite. I complained about two minor faults in the room and they were promptly fixed. The breakfast was as sparse as they could get away in a Brazilian hotel, however, the lady who prepared and served it was very pleasant, obviously hard working and cooks a great tapioca (there was no sign inform guests that they could request it).

Points négatifs: It is obvious that the hotel had seen better days and is being run on a budget. The rooms are huge but scarcely decorated. A lot of space in the apartments with no use. A living room with only a shabby sofa. It advertises a kitchen, but it is just an skeleton, with nothing, no microwave, no utensils, no hob. Unusable. In fact, there is no kitchen just a waste of space. They were also mean on the little comforts, like no bedside lamp. Maybe they don't expect their guests to read in bed! How much do they cost in IKEA/Casas Americanas? I booked a room for one person and on the second day, they removed the second bath towel. I arrived at 11.30pm from a long haul flight crazy for a swim, but the very small swimming pool is only open from 10am to 10pm. There was no beer in the fridge on the night I arrived, just soft drinks and water. There is a charge of R$5 for a help yourself coffee machine on the lobby. The whole atmosphere felt just mean. After the two days I had paid for in advance, I moved to a much better hotel for a just slightly higher tariff.

Points positifs: Great location, very nice and helpful staff, very pleasant patio.

Points positifs: Proche de la plage

Points négatifs: Cher pour le prix et vraiment il n'y a rien d'exceptionnel.. Petite piscine.. Ne changent pas les draps tous les jours..