Lotte New York Palace

Points positifs : Views from the rooms are just breath taking...overall service and hotel..Elite.

Points positifs : Outstanding staff --- everybody from the wonderful check in lady to the concierge people to the doorman to the maid service to the waiter in the cocktail lounge. Wonderful visit and will come back.

Points négatifs : Liked everything.

Points positifs : It was a good stay, in the heart of Manhattan, close to Central Park!!!

Points négatifs : Nothing in specific

Points positifs : The views from the premier skyline room were spectacular. We were high up so it was really quiet. A perfect location - an oasis in the middle of the city, but everything was in walking dist

Fantastic Staff

Points positifs : My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpful.

Points négatifs : $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.

Points positifs : Spacious room, great location