The Kimberly Hotel & Suites

Points positifs : Peter Johnson, The Concierge, is out of this world wonderful. We would stay at the Kimberley again just to work with him. We had a newly renovated suite which would be a top flight apartment in NYC...

Points négatifs : The gym was small and not as well appointed as we had hoped. It was certainly a plus to have it so I am searching for a downside.

Points positifs : Very pleasant experience: friendly staff, fast elevator, nice big room (deluxe king), nice extra large bed with soft and comfortable mattress, beddings and pillows. Tea/coffee maker but no kettle ...

Points négatifs : It would be nice if Wifi were included for use in the room.

Points positifs : The staff throughout the hotel were very friendly , helpful and appeared to be knowledgeable about the hotel and its surroundings.

Points négatifs : The rooftop bar is very attractive, stocked with a great selection,and welcoming. Unlike the rest of the hotel that operation seemed a bit disorganized and could have benefited with a little more ...

Points positifs : rooms were very nicely decorated staff very friendly

Loved this hotel!

Points positifs : Service was magnificent! Every single employee we encountered were genuinely kind and concerned with how we felt! True hospitality being practiced here. The room we had was a suite 1 bedroom with a pull out sofa. Attention to detail was evident throughout the room and hotel. It was super clean and very spacious (bathroom was s little smaller than we'd have liked). Rooftop bar and grill was amazing! Empire restaurant attached to the hotel was also amazing with food and service! Overall, I cannot give enough praise to this wonderful hotel. Loved it that much.

Points négatifs : The only negative was I waited a bit when I got to the hotel at the checking desk before I was even acknowledged. But everything after this completely changed my initial perception. Only one elevator working while they work on upgrading the other so it took a little longer to get the elevator but wasn't too long of a wait.