Hôtels à Norcross

Points négatifs: Quel que soit l'origine ethnique à laquelle appartient le client, tout personnel doit être formé pour traiter le client de manière égale et agréable.

Points négatifs: -On m'a dit que je payais un montant supérieur à celui que j'avais réservé et supérieur à ce que le gars m'a dit quand je lui ai donné ma carte. -Les rideaux avaient une tache brune sur eux et personne n'a fait quoi que ce soit. -La salle de gym dit 24 heures mais après un certain temps, elle est fermée et doit demander à quelqu'un de la déverrouiller pour vous.

Points positifs: Le personnel

Points négatifs: On ne nous a pas dit que des travaux de rénovation étaient en cours et un seul ascenseur fonctionnait à un moment donné

Points positifs: Le personnel

Points négatifs: La chambre était vieille et les murs étaient sales

Points positifs: Les employés étaient EXTRÊMEMENT sympathiques, je dois mentionner cette serveuse au restaurant Lynda, son service était EXCEPTIONNEL, un service fantastique qui traite les clients comme ils faisaient partie des membres de la famille. Elle a vraiment touché mon cœur!!!

Points négatifs: La salle de bains est un peu vieillotte, la surface du comptoir est fissurée, il faut aller au rez-de-chaussée pour utiliser le micro-ondes est aussi un peu gênant.

Points positifs: Le personnel de l'hôtel était excellent. Dans l'ensemble, l'hôtel était super. J'ai passé seulement une nuit et j'ai passé un excellent séjour à la piscine intérieure avec mes amis. Je recommanderais sans hésiter les hôtels hilton !

Points positifs: Honnêtement, je ne peux pas comprendre pourquoi cet hôtel est un hôtel quatre étoiles. Notre chambre avait l'air d'une chambre Dans Un Days Inn et était dégoûtante. J'ai également dû attendre 30 minutes pour quitter la chambre car personne n'était à la réception à 10:00. Je n'étais pas content ou satisfait, et j'ai payé trop pour un motel deux étoiles.

Points positifs: Le personnel était gentil et c'était assez propre.

Points négatifs: Il n'y avait pas de réfrigérateur. Je suis une mère allaitante donc quand j'ai pompé je n'ai pas eu d'endroit pour le stocker.

Points positifs: La chambre était propre et le lit était très confortable !

Points négatifs: J'ai tout adoré !

Points positifs: Rien d'hôtel horrible

Points négatifs: J'ai demandé une chambre non fumeur et quand je suis arrivé, la chambre sentait vraiment mauvais avec une odeur de fumée

Points positifs: Belle déco,propre et personnel sympa

Points positifs: Ma famille a eu un séjour satisfaisant dans l'ensemble. La chambre de l'hôtel était propre et assez spacieuse, et la pression de l'eau dans la salle de bains était incroyable.

Points négatifs: L'hôtel était un peu vieux et en panne, mais il semble qu'ils vont bientôt remodeler le hall et les chambres. Mais la chambre et les lits étaient légèrement humides.

Points positifs: It was an exceptional stay for a reasonable price. Can't ask for anything better. Good job guys

Points positifs: Staff was amazing! Great price and will return!! Ben at the lounge was wonderful!!

Points positifs: They actually accommodated me very well . Also with 5 minutes left til room service ended they still provided me room service . The room was very clean . The food was amazing . Chelsea is absolutely incredible. As well as another staff member with glasses who checked me , and provided me with rejoining Hilton honors . The bald guy however was not very welcoming . He didn’t smile and did not seem friendly at all

Points négatifs: I would like them to possibly update their televisions to where Fire TV can be used .

Points positifs: The hotel overall was okay, I can’t say there much to like

Points négatifs: The front desk staff were pleasant. The restaurant wait staff were uncomfortable serving me and assumed that I would not pay for the buffets food. The last night I was awakened by yelling a people fight in the hallway.

Points positifs: Non

Points négatifs: Very poor customer service and filthy carpet and rooms smells very bad coming from the bath room Was the worst experience and stay ever But after 12 hours driving you just need to sleep regardless Otherwise will never stay there

Points positifs: Great location to everything. Always satisfied with the room. Nice view.

Points négatifs: No

Points positifs: Location

Points négatifs: Bathtub was extremely small with standing water when you take a shower.

Points positifs: Pool was warm and private

Points négatifs: The sheets were scratchy, definitely not Egyptian cotton. I'll stay elsewhere. Too bad the howl was nice.

Points positifs: The proximty to my destination was great. The Hotel bar was a bit dreary/dead. The breakfast options were good, but expensive.

Points négatifs: That the shuttle drivers are hard to get a hold, so made the shuttle un-usable.

Points positifs: Clean Hotel

Points négatifs: None

Points positifs: Ease of checking in

Points positifs: Presque tout était de bonne qualité

Points négatifs: Le lit était un peu dur

Points positifs: L'accès à l'interstate était très facile et l'aide très agréable

Points négatifs: Les draps très bruyants de l'air conditionné n'avaient pas l'air d'être propres et les insectes dans le lit de la chambre étaient très durs

Points positifs: Chambre propre

Points positifs: La chambre était propre, et les produits fournis par rapport à son prix étaient super ! L'hôtel est près de la ville, mais offrait aussi une pause des sirènes et la circulation. C'est un endroit parfait pour un bon hôtel à petit prix. Je le recommande vivement !

Points négatifs: La piscine aurait pu être un peu plus propre mais rien de trop horrible.

Points positifs: Il y avait un lit, une douche à un prix bas.

Points positifs: Si vous avez juste besoin d'un endroit pour dormir, vous ne pouvez pas battre le prix.

Points positifs: The staff was helpful and friendly

Points négatifs: The towels were a little dirty

Points positifs: A pleasure to stay there

Points négatifs: Always a great experience when I visit

Points positifs: Bed was comfortable It was quiet Very clean Great channels Price was great Room size was great

Points négatifs: Water pressure was awful. Hot water was awful Towels were very thin and the large towels were very small. Ice machine not working Website states breakfast. Not so, only packaged muffins & coffee, no juice-awful.

Points positifs: Very clean rooms

Points négatifs: No

Points positifs: That it wasnt too far from people i knew in Atlanta so my daughter and i could stay with them

Points négatifs: Loud noises Loud people Air unit stunk Plug by bed didnt charge phone because it kept falling out Pretty far from Atl airport

Points positifs: everything was great as normal

Points négatifs: na

Points positifs: Everything

Points positifs: I miss the

Points positifs: Clean comfortable beds great price nice tv bathroom clean no smells property heavy monitoring great lighting in Parking lot safe good location close to interstate I have stayed here lots of times

Points négatifs: Parking lot is broken up and bumpy and I think due to on going construction

Points positifs: Friendly

Points négatifs: None

Points positifs: Cleanliness and the kindness of the safe.

Points négatifs: No

Points positifs: Friendly staffs with great location and comfortable. Would stay again.

Points positifs: Il y avait une cuisine.

Points négatifs: Il y avait des cafards, une forte odeur de fumée et des toiles d'araignée partout.

Points positifs: Rien

Points négatifs: Frais supplémentaires

Points positifs: Il n'y a rien. Un cauchemar

Points négatifs: La salle de bains était non disponible, il y avait des déchets partout. Il y avait des cafards dans la salle de bain, un vrai cauchemar.

Points positifs: Space and cleanliness

Points négatifs: Water didn't work for a day

Points positifs: Location

Points négatifs: Bathroom

Points négatifs: My wifi kept going in and out and my cable didnt work and non smoking room smelled like smoke.

Points positifs: Everything

Points négatifs: Enjoyed it

Points positifs: Nothing

Points négatifs: The roaches have roaches. If you come with a wife or girlfriend you need to walk them to the car or be with them when the leave to room.

Points positifs: NOT A THING!!!!

Points négatifs: Everything!!!! Unfriendly personnel. Room was dirty. Sheets were soiled or probably not even washed. Bathroom was super dirty. Didn’t feel comfortable at all.

Points positifs: Not one damn thing!!!!

Points négatifs: EVERYTHING!! Was supposed to have handicap downstairs room~~room was upstairs so they changed that. Toilet didn't flush right, no trash can AT ALL!! No ice on the premises. Office was constantly locked without anyone at the front desk. Cancel 2nd night

Points positifs: I love the front desk lady, sorry, I don't no her name, but she is a wonderful and hard working person. She gave me a nice room and wonderful customer service.

Points négatifs: The loud noise every night. It was hard to sleep and it scare me a little bit.

Points négatifs: No towels or trash cans and had roachesbusy

Points positifs: Nothin

Points négatifs: The customer service

Points positifs: Very nice

Points négatifs: Everything was wonderfull

Points positifs: Nothing!

Points négatifs: It was a filthy dump in a terrible neighborhood. I refused to stay.

Points positifs: Rien

Points négatifs: Tout

Points positifs: Nothing

Points positifs: It had a kitchen

Points négatifs: Had roaches everywhere

Points positifs: The TV was mounted on wall overlooking bed. My room was clean.

Points négatifs: There was only 2 pillows. The faucet sink did not cut off ans dripped water.

Points positifs: Nice TV. Very noisy at night.

Points négatifs: Parking lot full of potholes. Rooms need to be sprayed for bugs. No elevator for second floor rooms.

Points positifs: Nothing

Points négatifs: They made me pay for something I didn’t ask for and told me it was what I ask for and was about to kick me out the room because they messed up and admitted to it and still told me I have to go or pay Very unsanitary

Points positifs: Price

Points négatifs: Hotel sent me to additional location which was closed Once opened I was referred back to 6295 jc It took massive time and effort once I was finally shown a room there were roaches I had to leave I was very Disappointed since I had stayed at this hotel

Points positifs: I didn’t like anything

Points négatifs: I had very bad experience at property because their staff are so arrogant and they can’t respond nicely plus whenever I call to property they don’t pick call and facilities were very bad in my room.

Points positifs: Dirty dirty dirty. Had 5 people ask for cigarettes or money trying to get in my room. Never again!!

Points négatifs: Everything

Points positifs: Nothing

Points positifs: Bare minimum across the board

Points négatifs: General set up

Points positifs: Nothing really other than the big fridge in the room

Points négatifs: Got to hotel at 5pm wasn't in my room til 5:43 smoking room with no ashtray rooms have NO TRASHCANS roaches a shower so small an anorexic would BARELY fit.

Points négatifs: Rude staff. I asked if a UPS package could be sent there for me and they said yes. On the day it was to arrive, I went down to the office to remind them at around 10. When I came back around been to check, they said the UPS truck had arrived and they refused to accept the package. The room condition was poor. The fridge froze the salad greens I put inside, the range didn’t work properly, and there were cockroaches running around the room

Points négatifs: Les ordures étaient toujours laissées dans la chambre, il n'y avait qu'un oreiller à mon arrivée et on m'a dit qu'il n'y avait personne pour me donner de l'anotber jusqu'au lendemain

Points positifs: Il n'y a rien

Points négatifs: Rien n'est bon

Points positifs: Les chambres sentaient mauvais, bon marché, les lits sales

Points positifs: Les formalités de départ.

Points négatifs: Il n'y a pas d'écrans plats. Téléphone à cadran. Les chambres m'ont ramené en 1992. N'allez pas là-bas si vous aimez les belles choses. C'est le pire endroit où vous pouvez possiblement aller. Je viens de l'essayer. Restez loin de cet hôtel. Sauf si c'est tout ce que vous pouvez vous permettre. Littéralement. Il y a de meilleurs hôtels à seulement 15 $ de plus.

Points positifs: They let my dog stay for free.

Points négatifs: They gave my dog fleas. They had bed bugs. No fridge. My toilet broke and they gave me a plunger instead of helping fix it. There were disturbances during the day and night.

Points positifs: Good service

Points négatifs: No

Points positifs: The lady who checked me in was wonderful.

Points négatifs: Overall it was a good stay

Points positifs: This hotel was pet friendly.

Points négatifs: The noise levels during certain times and the roaches in the room.

Points positifs: There is no breakfast served here and the location was fine

Points négatifs: They advertised on their website that there was a refrigerator and microwave in the rooms there are none I had to fidget around with the cable antenna line to get the TV to show a clear picture and I woke up the morning of my first they there to a dog neighbor dog barking didn't know they allowed pets

Points négatifs: Roaches in the tub and no hot water

Points positifs: Soft bed

Points positifs: Room was nice and clean very nice place to stay and cheap.

Points positifs: The room was nasty I had to get cleaning supplies to clean the room and it had roaches

Points négatifs: Cleaning

Points positifs: Bed

Points négatifs: The shower water went from warm to burning hot to the point my fiance got burned and then got ice cold after

Points négatifs: Floors always seem sticky.

Points positifs: Nothing at all quick to put you in a nasty pre judged room.

Points négatifs: Everything

Points négatifs: Tout était super

Points positifs: Chambres et hôtel étaient propres Le personnel était sympa Un beau buffet pour le petit déjeuner

Points positifs: C'était très bien, propre, confortable et pratique. Le personnel était très sympathique et serviable.

Points négatifs: N/A

Points positifs: La plupart du personnel était sympa

Points négatifs: Nos taies d'oreiller avaient une tache noire et des cheveux noirs dessus. Le personnel s'est excusé mais ne pouvait pas aider à refaire le lit. Nous n'y apportait que des draps de mauvaise taille et nous n'aurions pu prendre un verre au bar qu'à titre de solution. Nous ne buvez pas. Nous avons également dit à un responsable lors du paiement et on nous dit qu'il transmetterait les informations.

Points positifs: Staff was wonderful

Points négatifs: breakfast..but that wasn't the fault of the hotel, no safer way to do it

Points positifs: Friendly staff. Very helpful. Clean comfortable beds. Good breakfast too

Points négatifs: No we’ll stay again

Points positifs: Lots of room, very clean, front desk staff was very accommodating.

Points positifs: The staff was incredibly nice and efficient. The room was clean and much bigger than I had expected. All rooms were suites with a couch and counter with a kitchen style sink. I would absolutely recommend this hotel to anyone.

Points positifs: Great breakfast. Nice pool.

Points positifs: FRONT DESK STAFF.

Points négatifs: DID NOT HAVE HAND/BODY LOTIONS.

Points positifs: Room had a stain on floor look like blood

Points négatifs: Should not have rented thos room

Points positifs: Very clean, distancing protocols in place

Points positifs: The size of the room and how it was set up. And the price.

Points négatifs: Not that I didn't like. It was fine.

Points positifs: Staff was great.

Points négatifs: The elevator was slow. The room smelled.

Points positifs: Not much

Points négatifs: Stained carpet

Points positifs: Location was convenient on our way.

Points négatifs: The lady at the front desk sighed and didnt greet us. Something seemed wrong but instead of telling us she just told us to sit, when asked what's wrong she just repeated to sit. Only room available had no light in bathroom. We had to go to other hotel.

Points positifs: Free breakfast. Free parking. Kitchenette.

Points négatifs: Breakfast and office in different building. No ice maker in same building.

Points positifs: Facility was very clean and staff was friendly and efficient and made the effort to remember our names.

Points négatifs: I would prefer to have a chair or recliner. The sofa was a bit uncomfortable for long sessions of sitting.

Points positifs: BREAKFAST IS NICE ONE

Points négatifs: THE HOTEL TOOK ON CHECK IN 40 USD AS DEPOSIT WHICH SUPPOSED TO BE RETURNED ON CHECK OUT IN 2-3 DAYS , TILL THIS MOMENT ITS NOW 10 DAYS ITS NOT RETURNED , I GUESS THE PEOPLE RUNNING THIS HOTEL IS NOT DECENT AND MAKING ILLEGAL INCOME .

Points positifs: I like the convenient location and friendly staff. They should have different items served for breakfast each morning, though.

Points négatifs: the refrigerator constantly malfunctioning and not getting cold. I had to throw a lot of food away and never received an apology. I have been staying in the same room under multiple reservations since 12/7/19, and the refrigerator has malfunctioned 3 time

Points positifs: The breakfast is exceptional

Points positifs: Bed was comfortable. Room was spacious.

Points négatifs: Hallways were pretty dirty. A few items of trash on the floor.

Points positifs: The owner of this hotel really needs to shampoo the carpet and/or upgrade their hotel. I mean this with all that is in me. The first room we were in was SO nasty it is unreal. Smelled like mold and was run down. They immediately gave us a better room. Which was OK. The staff is very accommodating and wonderful. They made me feel so much better. But I don’t think I will stay here again. We only stayed because we pre-payed for our room.

Points négatifs: It looks so great when you drive up and it’s so quaint and quiet. Good parking spots.

Points positifs: It had a kitchen in the room

Points négatifs: I found drug bags in the kitchen cabinet WASNT cleaned properly and there was always dirt left in the bathroom

Points positifs: Spacious Room

Points négatifs: Needs to be updated a little.

Points positifs: The service is good

Points négatifs: Its non smoking but the smell is coming like smoking room The carpet was not cleaned dirty smell was there Never see the hotel like this under Marriott

Points positifs: Breakfast would be better if food was warmer and cereal was small individually packaged.

Points négatifs: Open ed cereal in a container and one bathroom for two room suite.

Points positifs: L'hôtel était proche de l'autoroute et de magasins

Points négatifs: L'hôtel nous a réservé dans une chambre accessible pour les personnes handicapées. Avoir un petit enfant et une douche avec accès handicapés n'était pas une bonne combinaison. Nous l'avons surveillé pour nous assurer qu'il ne mettait pas d'eau partout, cependant, on aurait pu avoir la possibilité de se décocher cette option dans le choix de la chambre.

Points négatifs: Web il n'y pas de petit déjeuner compris mais à part ça, c'était un excellent rapport qualité/prix.

Points positifs: The Area and the Employees

Points négatifs: Everything was Perfect!

Points positifs: The check in lady was very nice. Nice gym

Points négatifs: The room had a moldy smell. Could not sleep with the smell. Also found hair in one of the towels. . I made a mistake booking this place and won't be back.

Points positifs: I love the convenience and location of this hotel

Points négatifs: Great hotel!

Points positifs: This property was so impressive. We travel a lot, and I can honestly stay this was one of the best, if not the best, room we've ever stayed in. It appeared newly renovated inside (so don't let the older exterior appearance fool you), smelled incredible (and clean), and was super clean everywhere. The beds were comfortable (we had a king with a couch pullout for the two kids), and they loved having a separate tv in the living area where they slept. The patio to the courtyard/pool area was also quite nice as was the bistro. It was nice having a bar on site for a glass of wine or beer that evening, and just as great having Starbucks in the morning. Both welcome surprises that added to our overall delight with our stay. We had plenty of linens, and when we requested extra pillows and blankets for the pullout couch they arrived quickly and were warm and clean. The pillows were great quality (feather down) and everyone got a great night's sleep. The staff was friendly and courteous in every way. We will stay again!

Points négatifs: A very minor thing, but the room was almost too quiet to sleep. I'm accustomed to at least having a bathroom exhaust fan or continuous room far to run for white noise. I just downloaded an app to phone though and slept like a baby.

Points positifs: Concierge open 24/7

Points négatifs: No elevator

Points négatifs: i choose a 3.5 star location and got 3 stars. this is hotel i was purposely trying to avoid.

Points positifs: The fact that it seemed very private which was nice as I was meeting a friend for the first time and we needed a lot of quiet alone time . It was a good location with easy access from Atlanta airport. It was also easy to book an extra night once there and the bathroom amenities were of top quality.

Points négatifs: The WiFi especially in the bar area was poor, plus the bar needed more knowledgable staff as mixed drinks were poor.

Points positifs: Location was best in terms of commuting to anywhere we wanted to go, with lots of restaurants close by.

Points négatifs: The room should have included at least a microwave. The onsite restaurant overpriced everything.

Points positifs: Beds! In house Starbucks!

Points négatifs: Food Prices

Points positifs: I like the location. The rooms are always clean and the staff from front to housekeeping are ALWAYS PLEASANT.

Points positifs: Briana at front desk was a star

Points négatifs: Filthy facilities Crappy gym Old musty carpet

Points positifs: Kind staff, clean room.

Points négatifs: Shower handle needed tightened as it slid from perfect to hot. The smoke detector flashing light was extremely bright and disruptive to sleep. Walls are too thin and allow noise to pass through. Housekeeping should work on being quiter.

Points négatifs: On m'a dit à mon arrivée que je n'avais pas de réservation. je Voyage avec de petits enfants et j'ai dû trouver une chambre après un vol épuisant.

Points positifs: That there was a laundry facility on site. And it was in a great area.

Points négatifs: The rooms were not clean, i had a leak in my AC unit, i was switch to a upgraded room which also had a leak...water was soaked into the carpet. Roaches in my room and spiders, kids running down the breeze ways. I could not wait until my week ended.

Points positifs: I like the quietness. I like the front desk staff. Check in was a breeze. ... The room was very clean. It was also up to date. And most of all, it was quiet & relaxing. I would stay here again.

Points négatifs: I couldn't park by my room.

Points positifs: The room was clean

Points négatifs: There was no soap, no toilet tissue, no trash can and the mattress was awful to sleep on. considering the traffic in the Atlanta area, this hotel was too far from the City and required extra commute time to get into the City of Atlanta

Points positifs: It's in a great location in downtown Norcross

Points négatifs: It's a dump really. The rooms are overpriced for what you get. The kitchenette is awful and there are no utensils, pots & pans, etc.

Points positifs: Nothing the pillows were terrible dirt and debris things under the bed from previous guests floor had not been mopped or swept no shower curtain towels were dingy

Points négatifs: It all was a terrible experience

Points positifs: the fridge

Points négatifs: no

Points négatifs: no soap in the room.

Points positifs: For a 1-Star, not bad, not bad at all...👌🏽😎

Points négatifs: No!!!

Points positifs: It was cheap but you get what you pay for! Cable Ana WiFi worked fine. Refrigerator and stove was also in room. No carpet all hard flooring was a plus.

Points négatifs: The hotel is in a ghetto area. It can be beautified but the location is runned down. Also the lobby hours are horrible. If you check in after 7pm, its a ghost town. Don''t bring kids to this hotel. Room smelled like smoke but was clean

Points positifs: The hotel is filled with druggies who live there permanently. The stench of weed is overwhelming and police do nothing about it.

Points positifs: None

Points négatifs: The room was terrible. It was not cleaned. The one set of towels given to us for two nights stay was well used. The room smelled like an old abandoned restaurant. Adjacent doors are noisy with guests going in and out all night.

Points positifs: Easy access to the highway. The bed appeared clean.

Points négatifs: The room was dark and dingy. There were cigarette burns in the carpet. The towels felt like sandpaper. The whole place was muggy and humid. The AC was inches from the bed so to keep it from feeling gross you had to have air blasting on your head.

Points positifs: bathroom was clean

Points négatifs: Furniture in room was awful and falling apart. Sheets had long hair and trash on them. Stains all in the carpet and it was very dirty. Free breakfast was several packs of instant oatmeal. Elevator was full of leaves. I have pictures available.

Points positifs: Almost everything!

Points négatifs: It says there's breakfast but there's no breakfast!

Points positifs: I enjoyed the professionalism off the staff the most.

Points négatifs: No, the hotel is excellent.

Points positifs: Me and my husband loved everything...we were satisfied!

Points négatifs: The only thing we didn't like was the fact that we didn't stay longer

Points négatifs: My sister and I stayed in the hotel....and it wasn’t what we expected; i had the bathroom and bed and even a little kitchen which was so cool! When we were deciding who gets to sleep where...we pulled out the sofa bed and there cockroaches egg..... If it wasnt for that our stay wouldve been a 10!!!

Points positifs: The front desk is very accommodating. The grab and go breakfast is nice.

Points négatifs: The first room I checked into had a broken pull-out couch and very foul burnt smell in the room. The next room was better but seemed a bit smaller with less space. There is also one eye on the stove that does not work in the new room.

Points positifs: The price was good

Points négatifs: Noone came to fix my tv

Points positifs: Nothing

Points négatifs: The service was poor and i will never stay there again

Points positifs: Location was convenient for my needs. It also pleased me to find an oven in the room.

Points négatifs: N/A

Points positifs: The facility is extremely nice. Large sleeping area.... Great for families.

Points négatifs: My room had plumbing issues and the manager was attempting to say it was because my kids?!?!? My children are not plumbers. That was awful customer service.

Points négatifs: La chambre n'avait pas de serviettes, ni de chiffons de lavage et pas de rideau de douche. Je demande une chambre fumeurs avec lit simple et une chambre double non fumeurs

Points positifs: I liked this hotel accepted dogs with no issue or extra fees.

Points négatifs: The hotel accepted dogs however didn't clean up after the dogs or enforce that owners do. There was dog poop all over the grass. Also the room needed to be cleaned more thoroughly and a piece of the laminate floor was missing.

Points négatifs: My husband walk to the store and because he's black he was been racial profile the indian gay walk all the way to our room door because when he ask my husband did he had a roon there my husband forgot the room # we had just check in lastnight at 11:30p.m it was 10:30 a.m we only book it for one night but we decide we was staying 2 morw days well not anymore i cancel my booking and we left just beacuse my husband its black he question him like that wow we always come on the weekends there not again ....

Points positifs: Nice

Points négatifs: Cool

Points positifs: Room size. Beds.

Points négatifs: The Time I had to spend dealing with the T V. There was no rooms that were smoking. There was NO Breakfast.

Points positifs: The location is close to the Interstate and some restaurants.

Points négatifs: A better mattress would help a lot with comfort. The bathtub was somewhat damaged, the area around the drain was messed up.

Points positifs: It was quiet comfortable bed

Points négatifs: The only thing I didn't like was the blankets were wool

Points positifs: Rooms filthy roaches EVERYWHERE shower and toilet so unsanitary that my wife squatted to use the restroom and the beds make you feel like something is crawling on you because the whole place is dirty this is the epitome of a RIP OFF

Points négatifs: Absolutely nothing I want my money back

Points négatifs: I come in my room i check in at 11:30 p.m i waa tired just got off work i get to my room and i check the bed pillow and i saw they didn't change them at all it was hair all over durt i call front desk she suggest to call the housekeeper at 12 midnight wow i call back again to the office and she said come downstairs i will change your room got the 2nd room i get there the room didn't have no remote control the shower has a hole i was so tired from work and u think u wanna just come to your room and relax but nope not when u come to red roof inn norcross they rooms durty

Points positifs: No breakfast. Room was good and clean

Points négatifs: No breakfast.

Points positifs: Location

Points négatifs: Roaches everywhere

Points négatifs: Ask to stay a hour longer over check out because I was waiting to see if my company wanted me to stay there another 3 days. Front desk said I would have to pay $20 more to stay a hour. I left because of this and attitude of the front desk.

Points positifs: They allow dogs no extra costb

Points négatifs: The washing Machine took my money and when I told the front desk they said they weren’t responsible for the machines and I could not find any numbers located on the machines calling on about getting my money back and then the vending machine took my money and they also can not help me with that

Points positifs: Facile à trouver

Points négatifs: J'ai trouvé que le personnel de la réception était désagréable et très peu serviable. Certaines choses que nous avons appelées étaient simples et nous n'avons jamais reçu. Le personnel de ménage était agréable la réception était horrible

Points négatifs: Les toilettes était en marche.

Points positifs: Petit-déjeuner, chambre confortable.

Points négatifs: J'ai trouvé des poils dans les toilettes et par terre.

Points positifs: Tout moment génial.

Points négatifs: Après avoir quitter

Points positifs: Tout, et plus encore

Points négatifs: Tout ce dont vous pouvez avoir besoin et plus encore

Points positifs: I love the room as it really gives and provides a home away from home feel to it

Points négatifs: I did ended up with a few ladybugs in my room not a fan of bugs period but overall it was nice

Points positifs: Staff is very friendly.

Points négatifs: No

Points positifs: Everything

Points négatifs: Everything was perfect

Points positifs: It was comfortable and clean ans the staff were friendly.

Points négatifs: The pool and jacuzzi were closed. And the place was undergoing a renovation so it was a bit loud and dusty at times.

Points positifs: Clean

Points négatifs: Too much in and out by other people who stayed there smoking right outside the doorway

Points positifs: Nothing

Points négatifs: They are thifts.

Points positifs: Everything

Points positifs: When we walked off the elevator, the smell of weed filled the entire place. We smelt it on the first floor when we walked in but dismissed it because we thought it was someone in the lobby who had smoked it. Once we got off the elevator, we realized it was so strong and we’re so tired because it was so late that we didn’t want to leave and find another place to stay. Horrible experience. Food was filed all on the floor when you walk out the elevator at the trash cans like it was a huge party house. Nasty, illegal, and the reason we won’t stay at this location again. We’ve been in several home 2 suites and love them that’s why we book them but someone in charge should have not let this happen without cops involved. My little boy was asking what is that smell? Very pissed.

Points positifs: Bright, clean, new well maintained

Points négatifs: Nothing

Points positifs: Nice clean spacious rooms.

Points négatifs: Breakfast wasn't what I expected. My expectations was not met.

Points positifs: Tout était correct

Points négatifs: On a l'impression qu'il a été récemment rénové

Points positifs: Les lits étaient très confortables.

Points négatifs: Petit-déjeuner non compris.

Points positifs: Tout était fantastique

Points négatifs: Les couloirs avaient une odeur bizarre. La chambre était très propre même

Points positifs: The staff made me feel welcome & we are very friendly.

Points négatifs: Little far out than I had like

Points positifs: The rooms are really nice and the bed is so comfy

Points négatifs: I had no complaints

Points positifs: Location and the room was nice

Points négatifs: There were problems at check in. Either the girl was new or the card reader didn’t work. Took a long time to check in. Someone else had to come help. Price for an 8 oz bottle of water was $5,50 at the lobby bar. Generic cheap wine $12.50. W

Points positifs: Everything, I really had a good time ..

Points négatifs: You are not in control of who stays there or Who floats by via broadcasting

Points positifs: The property was beautiful from the front lobby through out My room was very nice and the bed was so comfy

Points négatifs: The only thing was people was knocking on my door and that worried me a little cause it wasn’t housekeeping

Points positifs: nice room

Points négatifs: location was poor

Points positifs: Great service and very quiet. Comfortable bed. Great prices. I always book here over other hotels with same price.

Points négatifs: Nothing so far.,

Points positifs: I loved that the hotel was in a nice area that was surrounded by food and things to do (like the movies). I also liked that the staff was friendly and sent text messages to the number on file to check on you throughout your stay. I would definitely recommend anyone to stay here. The hotel is very nice and so is the area that surrounds it.

Points négatifs: The only issue that I had (which i'm sure was out of the hotels control) was that on the second night, the people who were above me made so much noise that it was difficult for me to fall asleep. Other than this minor issue, I had no problems at all.

Points positifs: The clean room. Great staff!

Points négatifs: The property is dated, but it is well kept.

Points positifs: The room was nice no problem.

Points négatifs: No Microwave in room cheap bastards

Points positifs: The front lobby area was very appealing, and things were clean.

Points négatifs: The rooms were small and only one elevator at one end of the building made things difficult.

Points positifs: Le personnel était sympa

Points négatifs: C'est un hôtel vraiment ghetto!

Points positifs: The staff was friendly and willing to help.

Points négatifs: My family and I loved how spacious the room was. The bathroom was so nice.

Points positifs: Staff cleanliness

Points négatifs: Noise during construction early in the morning

Points positifs: Staff and price

Points négatifs: Renovations

Points positifs: Location

Points négatifs: Shower coming lose. Had to slam an slam door to get dead bolt locked. Had to wiggle an wiggle plugs to work. Cobwebs on ceiling. 2 small pillows on each bed. No smoking room but open door an smoke about knocked u down. I would sleep in car before pa

Points positifs: Area

Points négatifs: Everything was scratched, broken, falling apart. Dirty! Smelled of mildew. Saw a roach in my child’s diaper bag. The free breakfast was all bread. Yogurt was out of date. Will never stay again. Worst hotel I have ever stayed in.

Points positifs: Staff very good Room is always clean and breakfast is on time

Points négatifs: Nop

Points négatifs: The room was not cleaned well. There was hair in several places in the bathroom.

Points positifs: Nothing

Points négatifs: I would never go back to this hotel. It was old check in time said 1pm but when we got there they told us 3pm .. never again the Tv did work they had to switch rooms . Horrible

Points positifs: Nothing !!!! People walking around outside and smoking weed. It was not safe there !!!! I lost $75 dollars didn't stay there and I had two guns with me .... Hell No don't stay there !!!!!!! Oh and there was a lot of Hooker hanging out....

Points positifs: The bathroom fan worked.

Points négatifs: Floor level room in front of the smoking area. Hour and 10 min wait to CHECK IN. Racial tension charging African Americans a deposit but no one else. Horrendous noise of slamming doors ALL NIGHT

Points positifs: Didn’t likes thing but checking out

Points négatifs: No amenities no clean anything toilet ran entire night no room service no nothing but rude staff and bugs

Points négatifs: It need to be renovated

Points positifs: No cups or trash bags In trash room smelled like smoke to be a none smoking room

Points positifs: Clean Quiet Professional

Points positifs: It was dirty and had bugs

Points positifs: The rooms was cool and the location

Points négatifs: No good customer service , didn't have anything that usually at a regular hotel

Points positifs: The house keeper was very nice and made sure my room was cleaned. The room I had was excellent and very spacious which I enjoyed.

Points négatifs: In the beginning the room 340 on the 3rd floor didn't have a safety lock on it. I went back down stairs to let the front desk know and he assigned me to another room which was a lot better and very clean.

Points positifs: Convenient location

Points négatifs: Breakfast was inadequate and carpets need to be cleaned

Points positifs: Location and price

Points négatifs: Our room was located near the lobby and there was a late night party in their meeting room with loud music untill very late at night. No coffee avalable in rooms or lobby in the morning both days we stayed there.

Points positifs: Le prix le moins cher

Points négatifs: Presque tout ce que

Points positifs: No breakfast

Points négatifs: Roaches

Points positifs: No breakfast

Points négatifs: Roaches

Points positifs: The room was spacious and clean. Also the beds were comfortable.It came with a mini-fridge and microwave.

Points négatifs: Website says dog friendly. We check in tell them about dog no problem it's 20$ extra, im ok w that. Next day.Different story!! RUDE MGR!! He waits until after he charges me for a week to tell me my dog is too big and we can't stay!! Very poor service!!

Points négatifs: There were roaches in the bathroom. The shower didn't work properly and the hot water ran out after only two minutes. The tub needed to be renewed. Many cigarette burn spots on rim of tub.

Points positifs: This hotel has roaches. The clerk was rude

Points négatifs: Roaches

Points positifs: Location and price

Points négatifs: Floors are weak

Points positifs: Nothing

Points négatifs: Got told how to park got told I couldn't backing in to the parking spot that's is stupid. Bathroom floor was falling in my wife was scared to sit on toilet she was afraid she would fall thru flow so went to store to use bathroom

Points négatifs: Update paint, upholstery / remodel rooms ...

Points positifs: Close to my daily routine. Not far from major highway.

Points négatifs: It could have some remodeling to make it more appealing.

Points positifs: No breakfast due to covid

Points négatifs: There was cockroach es and other bugs all over the room and in the bed!!!

Points positifs: Gas was in walking distance

Points négatifs: Door was broke tv was small

Points positifs: Front desk service

Points négatifs: I NEVER TRULY STAYED IN YOUR HOTEL. I paid to stay there, but left after finding unsafe conditions in the first room assigned. and then in the second room assigned when I went back to the front desk, who graciously changed the room for me.