Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Cadre et accueil très agréables. Personnel de jour, de nuit et du restaurant souriant et arrangeant. Situation géographique et parking gratuit à disposition même après le cheik-out. La commande du petit déjeuner en chambre n'a pas été enregistréE. Il convenait de déposer celle-ci sur la poignée de la porte de la chambre avant 2 heures du matin mais personne n'est venu la relever...
Le personnel est sympa et le restaurant sur place était fantastique ! Les chambres sont modernes et spacieuses. Son emplacement est excellent. On n'aurait pas pu demander plus !
Le batiment est magnifique, la terrasse trés agréable également. Literie excellente. Petit déjeuner copieux.Ce cadre est digne d'un superbe week end en amoureux...si ce n'étaient les autres inconvénients Personnel insuffisant; chambres sur le déclin (abat jour cassé; aération sdb défaillante...); planification incohérente : lorsque nous sommes arrivés, on nous avait attribué une chambre qui servait de débarras, encombrée de vieux meubles...); salle de breakfast trés bruyante
Not very much to our disapointment Breakfast was a disgrace
Location with friendly staff. Needed more people serving in the bar in the evening with training on how to deal with customers in their correct order. I was overlooked when it was "my turn" three times
no late night revellers n/a
Big comfortable beds
Comfortable, clean modern and spacious rooms, all the facilities you'd expect from a good hotel, helpful staff and good food. No
Location of Hotel, ease of use and good facilities Room Service for Breakfast (didn't arrive!)
The hotel is in a good location for norwich,easy parking,quiet.
Lovely decor, nice room. Quiet. Very helpful friendly staff. No probs at all.
Excellent staff, couldn't be more helpful and location to Norwich City Football Club perfect! Breakfast and lunch also very good. Overall a bit expensive for a Travelodge on steroids. Lacked atmosphere and character, and for the money we paid I've stayed in better hotels.
Comfortable relaxing weekend break in a modern coveniently located hotel. Staff very friendly & helpful
Personnel charmant Pas de WiFi disponnible
Tout à fait ce que nous attendions, accueil attentionné, confort général et ambiance agréable.
Personnel très sympathique et serviable, petits déjeuner copieux et bien cuisinés, calme, propreté, espace extérieur permettant de prendre un repas rapporté c'est super pour une famille . La moquette dans tous les lieux (chambre, salle de bain, salle de petit déjeuner)pas intéressante pour les personnes allergiques . En été des draps de dessus souhaitables pour mieux réguler la chaleur (été chaud cette année) .en l'absence de volets (architecture locale oblige) rideaux foncés pour faire de l'obscurité (réveil moins tôt souhaitable en vacances.
Sympa. 20 minutes à pied du contre de Norwich. Facile à trouver. Le personnel très acceuillant. Fraichement décoré. Parking. Ce n'est pas un "hotel" mais un "guest house". Donc une maison transformé en "hotel". Pas beaucoup de place donc. Notre chambre était vraiment petit. Pour 2 jours, ça va, mais une semaine, non.
Tout est très agréable et fonctionnel. La chambre pourrait être un peu plus grande mais ça ne pose pas de gros problème. Parking sur place.
Location is good, food was excellent No cashpoint onsite
we liked the relaxed atmospher of the hotel, and the proffessionalism of all at the spa. We found the staff in the resturant on the 1st night a bit lacking in helping to take our orders and when drinks were asked for took a long time to be delivered to our table and we even had to ask another member of staff.
All facilities were good and the staff very helpful. All food was first class and the restaurant well appointed. The lounge areas in the hotel were not warm enough during the evening and we had to return to our room
I really liked the room. It was quite spacious, with the most storage space I've ever had in a hotel room. Also the hospitality tray was very generous. I liked the way the rooms are based around a courtyard. We stayed one night B&B; the breakfast was delicious and a the dining room was lovely, overlooking the golf course. It felt like I was staying at a top hotel; I would love to have stayed longer and been able to use the fitness centre / spa, plus relax in one of the lovely lounges. If I could afford it I would stay for a week! Not applicable.
Location is good, food is very good and they have sports facilities no means of getting cash onsite (cash machine)
Mould in the bathroom
Enjoyable relaxing place to stay for the amount paid. No
a very peaceful atmosphere and the staff were all very friendly n/a
lady in the spa was adorable room was comfortable but had faults meal was exceptional
Excellent facilities, room and food. Staff very polite and attentive Some attention to detail, milk cartons in our room, table not fully laid out in restaurant at breakfast. Could do with loo brush in en suite
Hotel conveniently situated on outskirts of Norwich but within easy access of city centre. Leisure facilities used and enjoyed by my daughter.
Opportunity for later, buffet style breakfast-excellent standard of housekeeping open plan lounge area straight off entrance too busy & noisy - no quiet areas
Very pleasant and helpful Reception. Very comfortable room. Early check-in and late check-out appreciated. Shower took a while to warm up!
Hotel room was not ready for check at two pm. Heating and air con temperatures are set centrally so couldnt warm up the room only with a radiator located under the window.
The main problem was that our reservation with Active Hotels was not on record at the hotel itself. The hotel reception staff photocopied our printed confirmation in order to investigate. Fortunately there was a room available and the confirmed tariff was honored.
Relaxing and comfortable love the pool and sauna facilities A little noisy in the corridors.
It was not possible to have only a cup of coffeee for breakfast without paying the full £13.95 charge.
Very friendly & helpful staff at front desk
The room was lovely and the extra bed for our daughter was ready when we came and comfortable. Very overbearing, fake friendly receptionist. She needs to learn to slow down and calm down and let guests breath a bit before launching into her standard patter.
Good location Friendly staff Good parking facilities Good Gym No fridge in room