Complexes hôteliers Ocean City

Rooms were clean and prices were good compress to many other hotels.

NA

Central Location, close to fager's island

It was a dump. Doors wouldnt lock properly, balconies full of people smoking weed, front desk staff that was a mess.

Location, short walk to the beach

Room 316 was awful. Overlooked leaking hvac system. Looked out the window to a view of a roof with empty beer cans and cigarette butts. Room was dirty found dirty plates and utensils throw behind the couch.

Buffet was great and the staff were attentive . Second year in a row for a winter valentines day get away . Nice to have a good seafood buffet onsite in the wintertime

Very nice room, friendly housekeeping

Poor front desk staff, room over an hour late to be ready (4:15p for a 3p check-in)

Great location - looking out from the room's balcony, you can see that the end of the boardwalk is only a block away. Great view of the beach/ocean. Room was EXACTLY like the picture, very clean and spacious. The entire staff was very friendly and helpful. I would definitely come back and recommend this hotel to others. Never was I disappointed or let down by anything; it's was really the opposite, I kept being pleasantly surprised.

I was able to get my room ahead of schedule. All staff were courteous and took care of my requests. Parking was excellent and had plenty of spots available. The room was clean, beds were comfortable, was able to get extra sheets / blanket for the sofa bed (Children), and the whole experience was a great get-away vacation for our family of five. In the evening, the entire area was very quiet and peaceful. Excellent job Coastal Palms Inn & Suites Staff! Keep up the great work & customer service. What a great location and prime beach location. Would recommend this Hotel to anyone; great pricing through Kayak app. Look forward to returning w/ family & friends!

The elevators were making some weird noises, but they functioned just fine. We took the stairs if necessary. The water hose attachment was broken, but the staff was able to bring out a new attachment later that morning. The water hose was only down for an hour or two. It was up & running in no time. Overall, I didn't have anything negative to say. Great job on your hospitality, and we enjoyed our stay ocean side. Thumbs up!

-We didn't have to cross Coastal Hwy -Friendly staff -Relatively clean room -Very hot water -Beds were comfortable

-Toilet was very slow running -Kitchenette was a small coffee maker & a small fridge -Paid for an ocean view but didn't have one -We had to go and ask for more towels and additional sheets (and they were counted as if I were stealing them) DEFINITELY needs more towel racks/bars in the bathroom

The refrigerator with freezer and the TV. The table and chairs were also helpful.

I thought the shower was potentially dangerous. I would have preferred shower doors and wall handels .

Nice and quiet

Dirty tub

Location-we walked everywhere and where we couldn't, we took the bus. But lots of restaurants, shopping, beach and nightlife within walking distances. I also like the decor and overall look of the hotel. It was clean and the pool was lovely. Spacious room and loved the makeup mirror, lots of light, hairdryer and whirlpool feature of the tub in the bathroom.

The couch and bed weren't the most comfortable and the couch was from frayed and threadbare at the corners. Air conditioning and WiFi weren't that great. I also thought I had an "in" with Kayak when I received that early check in email. I checked that we'd like a before noon check in if possible. We got to the beach at 8am but did not get into our room until 3:15 (check in isn't until 4:00). We were a little disappointed because we had our hopes up, but the hotel was very nice about letting us change for the beach in their lobby bathrooms.

The staff was just ridiculous. I received attitudes from more than half of the staff I encountered on my stay there. They also made me wait three hours for my room to be ready and when I asked questions they continued to pass me on to the next rude staff member. When they finally gave me the keys to the room my keys were at the bottom of a pile of room keys suggesting my room had been ready for some time. They should be ashamed by the way they treated me and my friends during our stay. I won't be coming back to that hotel.

All the friendly staff, and food was good.

There was half of a dead rat on the hallway my toddler stepped on it. !!