Avis des clients
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Général
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Couples
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Familles
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Affaires
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En solo
Avis
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10.0 "Bar incroyable."
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7.8 "Confort élevé."7.9 "79% ont dit que les
lits étaient confortables ." 9.8 "98% ont trouvé leschambres spacieuses ." 10.0 "100% ont aimé lagrande salle de bains ." -
7.6 "Service de bonne qualité."9.7 "97% ont trouvé le
personnel très aimable ." 9.0 "90% ont étésatisfaits du service de navette ." -
7.3 "Bel emplacement."10.0 "100%
ont aimé la proximité des commerces ." 10.0 "100%ont aimé la proximité des sites touristiques ." 8.0 "Centre-ville facile d'accès disent 80%." -
7.2 "Belles chambres."7.1 "71% ont dit que les
chambres étaient propres ." 7.9 "79% ont dit que leslits étaient confortables ." 9.8 "98% ont trouvé leschambres spacieuses ." 10.0 "100% ont aimé lagrande salle de bains ." 10.0 "100% ont apprécié lamodernité des chambres ."
Avis
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8.0 "Le niveau de confort est élevé."9.8 "98% ont trouvé les
chambres spacieuses ." -
7.9 "Service de bonne qualité."
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7.7 "Très bon rapport qualité-prix."
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7.3 "Bel emplacement."
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7.1 "Belles chambres."9.8 "98% ont trouvé les
chambres spacieuses ." -
6.8 "Nourriture moyenne."
Avis
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7.6 "Bonne propreté."
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7.4 "Bel emplacement."
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7.1 "Belles chambres."9.6 "96% ont trouvé les
chambres spacieuses ." 8.2 "82% ont dit que leslits étaient confortables ." -
7.1 "Service de bonne qualité."9.7 "97% ont trouvé le
personnel très aimable ." 9.2 "92% ont étésatisfaits du service de navette ." -
6.9 "La piscine est médiocre."
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6.8 "Le petit déjeuner est médiocre."
Avis
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7.9 "Confort élevé."
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7.7 "Service de bonne qualité."
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7.3 "Belles chambres."
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7.3 "Bel emplacement."
Avis
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7.6 "Confort élevé."
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7.2 "Belles chambres."
Avis récents
- Tous les avis
- Positif
- Neutre
- Négatif
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10.0avis de
I loved the sizeof room for the price The thin walls
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9.0avis de
This guest did not leave comments about this hotel.
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8.0avis de
Rooms and pool Staff at restaurant was the worst I have ever been around.
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8.0avis de
The water park was a nice feature. The woman at the front desk was not very organized so it took longer than normal to get checked in.
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1.0avis de
The people SUV was broken into @ 3:00am. Hotel cameras's have robbery on video. Passenger door & window destroyed by a crow bar - replacement needed. Most all contents in car were stolen. Thousands lost! Requesting a refund - hotel said they would credit you.
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9.0avis de
Location and cleanliness. very pleased and would definitely stay there again. The on site parking was limited and crowed .
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8.0avis de
Location and amenities No
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6.0avis de
The water park feature is pretty family-friendly and the rooms were clean. Pool was way too cold, check-in time did not match time given at reservation and rooms were still not ready by hotel's actual check-in time, my child slipped and fell in the elevator due to wet floors (no caution posted), poor restaurant service.
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7.0avis de
My kids loved the pool! The whole 3rd floor smelled of pot the night we arrived. Made our room smell too!
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10.0avis de
We love the water park! No
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7.0avis de
This guest did not leave comments about this hotel.
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10.0avis de
One word-OUTSTANDING Food and drink in the pool area is okay with me, but not while in the pool or hot tub, with a drink in hand. Signs indicate that is a no-no, and staff in pool area did nothing about it. Not crazy about staff holding door open to outside in pool area.
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5.0avis de
Fairly close to place we needed to be. I Parking was horrible and that's an understatement.
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9.0avis de
The guy at the front desk did an excellent job. Arranged for a shuttle to take us to the Old market for supper. They also picked us up after show at the Orpheus. Very much appreciated.
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10.0avis de
This guest did not leave comments about this hotel.
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3.0avis de
location and the room restaurant was horrible...poor service, bad food and drinks.. over priced...noisy...
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3.0avis de
The room was nice and clean. There was a staff member that harassed us in the pool area, making up rules and arguing with my wife and family. She then followed my wife when she left to speak to th manager and began around there as well. Ruined the whole stay.
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7.0avis de
the Hamburger Theory was a good place for lunch. Good food. VERY ATTENTIVE SERVICE FROM FRONT DESK STAFF. FRONT DESK STAFF IS OUTSTANDING. 1. No room service for food and drink. 2. Very old furniture with stains-unacceptable for a 3-star in downtown! 3. The physical condition of the hotel is 1-star. Need to update the furniture, replace with newer high quality linens, better parking signs
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5.0avis de
Rooms were clean and big I made my reservation and asked for 2 double rooms, when I checked in they gave me the wrong rooms, went back to the front desk and they said (very rudely) that they couldn't do anything that they would charge me, i told them they shouldn't charge me
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7.0avis de
Great service when checking in. Able to check in early with No issues. Pool was too cold for my little ones to stay in water long. Shower drain was not flowing very fast so shower time was shorter.
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7.0avis de
This guest did not leave comments about this hotel.
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3.0avis de
This guest did not leave comments about this hotel.
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7.0avis de
Felt bad for the worker that had to stand in the parking lot waiting for cars to come in. It was below zero that night.
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5.0avis de
One bed. Needed two! I have had this happen on three of my last four trips.
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4.0avis de
Another hotel under renovation with no on-site restaurant and half the lobby closed.
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6.0avis de
the rooms were very spacious The heat in the room didn't seem to work accurately
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7.0avis de
what all it offers to participate in any amenities they were at personal cost rather than offered
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7.0avis de
Appeared to be clean Not easy to find or find parking ... not well marked. Cockroach in our bathroom and staff did NOT care!
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5.0avis de
It was near the downtown area. It seemed to have been remodeled recently. The rooms were nicely appointed. It had a cute water park area. It was noisy, both from outside noises (maybe the railroad) and next room noises. I could hear people cough.
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1.0avis de
The Room was wonderful. The staff is very rude. Customer service is awful.
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5.0avis de
Room was modern. Water park was worn out. Bedside lamp did not work. Refrigerator in room was noisy.
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3.0avis de
I liked the location of the hotel. the staff was RUDE and the room was very cold.
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2.0avis de
Clean rooms. Lobby tiny, no continental breakfast or even free coffee. No dining facilities. Hot tub was closed for empty/refill. Room did not have two beds; one bed and a pull-out chair. Hotel seemed abandoned or not quite 'open' yet. VERY disappointed. Not 3 stars.
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5.0avis de
location beds were terrible; soft and lumpy; no support; backs killed us the next day
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4.0avis de
Ada room was big RIGHT next to railroad tracks so er heard trains ALL night. Grout in shower was coming out from between tiles in the shower and hurt your feet. NOT a three star level hotel. Very disappointed overall.
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3.0avis de
Nice clean facility. Has everything you need. Customer Service skills are non-existent
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5.0avis de
The service at this hotel was terrible. Also, when I showered the next day there was not shampoo in the bathroom.
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5.0avis de
Location. Was assigned a sub-standard room ... felt was treated differently because I booked through Priceline.com. Front desk clerk was extremely unfriendly ... was to much paperwork upon check-in.
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3.0avis de
It was clean. They allowed me to change rooms. My room was just above the bar. Loud music and talking way into the night. When I complained, the desk clerk was a little on the side of rude. When I went to the gas station to buy some sundries, I was scared. Location a little bit in the ghetto.
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4.0avis de
I stayed the night before we had to go to the airport the next morning unfortunately we missed the Continental breakfast and could not sleep all night the rooms have no noise barrier could hear doors slamming all night and they did not have fans to drown out noise. We wanted to stay close to the airport so we would not have to wake up early and drive and hour away to airport but didnt end up getting but a few hours of sleep the waterpark was ok kids were not wowed at 8 and 11 maybe younger kids would enjoy the pool water was cold. The food at the restaurant was medicore and because we booked 3rd party did not get the kids eat free so in the future would not stay there although the rooms were clean and the bed was very comfortable.
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2.0avis de
Management did not mention there would be a well-equipped band playing right below our window. We asked the reception if we could move anywhere but on that side of the building. We were told 'no' and that the music would continue until 1:30 AM. Luckily it ended at 2 AM so we were ready to get up and hit the road. For the money, the management nor the staff were helpful. Thank a bunch.
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2.0avis de
This was probably the worst stay in a hotel I have ever experienced! It took 3 hrs to get a crib to our room ( I had brought a pack-n-play) but since we had to park a mile away I had to leave it in the car. Finally got a crib at 11:30pm. Purposely booked a hotel with a water park but the 2nd day of our stay they had to close it down for ventilation issues! I had brought my 4 kids under the age of 6 to swim and beat the heat! At 10:46PM the fire alarm went off and continued for 10 minutes waking my kids up, I'm guessing it was a false alarm but no one from the hotel came to let us know it was okay, another customer stepped out in the hall to tell me! There were holes in our sheets.The price of the hotel was outrageous as was the food from the lounge area. No one ever offered to help me with my bags, 4kids, stroller, etc... they just watched me come and go with several bags, pushing a baby and trying to keep 3 others together! I will not recommend this hotel to anyone!
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10.0avis de
Great hotel!!! The rooms were beautiful and the staff very accomodating. Would highly recommend this hotel to anyone staying in the Old Market district or needing to be near the airport! The bar and restaurant were wonderful as well...great food, drink, and service. Will definitely stay there again.
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10.0avis de
My wife and I stayed here when we were attending a concert at the Qwest center (which is within walking distance if it isn't too cold). The hotel had only been open 2 weeks when we stayed (Feb 26) so everything was brand new. At the time the restuarant in the hotel was not done so the hotel was offering room service from a restaurant next door. The pool has a small waterpark in it that the kids would find fun. The morning breakfast has the usual muffins, rolls, juices, coffee, and soda. It also has hot foods, the morning we were there it had scrambled eggs, bacon, and biscuts & gravy. There is a coffee shop in the lobby that others said was good but I didn't try because I don't drink coffee. There is a workout center that allows you to use weights, and cardio equipment if you want. Out room had a King sized bed, with a television mounted on the wall so you could see it from the bed. Next to the bed was a half wall that had the desk on the other side along with a couch, coffee ...
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10.0avis de
I loved the sizeof room for the price The thin walls
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9.0avis de
This guest did not leave comments about this hotel.
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8.0avis de
Rooms and pool Staff at restaurant was the worst I have ever been around.
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8.0avis de
The water park was a nice feature. The woman at the front desk was not very organized so it took longer than normal to get checked in.
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9.0avis de
Location and cleanliness. very pleased and would definitely stay there again. The on site parking was limited and crowed .
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8.0avis de
Location and amenities No
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10.0avis de
We love the water park! No
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10.0avis de
One word-OUTSTANDING Food and drink in the pool area is okay with me, but not while in the pool or hot tub, with a drink in hand. Signs indicate that is a no-no, and staff in pool area did nothing about it. Not crazy about staff holding door open to outside in pool area.
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9.0avis de
The guy at the front desk did an excellent job. Arranged for a shuttle to take us to the Old market for supper. They also picked us up after show at the Orpheus. Very much appreciated.
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10.0avis de
This guest did not leave comments about this hotel.
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10.0avis de
Great hotel!!! The rooms were beautiful and the staff very accomodating. Would highly recommend this hotel to anyone staying in the Old Market district or needing to be near the airport! The bar and restaurant were wonderful as well...great food, drink, and service. Will definitely stay there again.
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10.0avis de
My wife and I stayed here when we were attending a concert at the Qwest center (which is within walking distance if it isn't too cold). The hotel had only been open 2 weeks when we stayed (Feb 26) so everything was brand new. At the time the restuarant in the hotel was not done so the hotel was offering room service from a restaurant next door. The pool has a small waterpark in it that the kids would find fun. The morning breakfast has the usual muffins, rolls, juices, coffee, and soda. It also has hot foods, the morning we were there it had scrambled eggs, bacon, and biscuts & gravy. There is a coffee shop in the lobby that others said was good but I didn't try because I don't drink coffee. There is a workout center that allows you to use weights, and cardio equipment if you want. Out room had a King sized bed, with a television mounted on the wall so you could see it from the bed. Next to the bed was a half wall that had the desk on the other side along with a couch, coffee ...
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7.0avis de
My kids loved the pool! The whole 3rd floor smelled of pot the night we arrived. Made our room smell too!
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7.0avis de
This guest did not leave comments about this hotel.
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7.0avis de
the Hamburger Theory was a good place for lunch. Good food. VERY ATTENTIVE SERVICE FROM FRONT DESK STAFF. FRONT DESK STAFF IS OUTSTANDING. 1. No room service for food and drink. 2. Very old furniture with stains-unacceptable for a 3-star in downtown! 3. The physical condition of the hotel is 1-star. Need to update the furniture, replace with newer high quality linens, better parking signs
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7.0avis de
Great service when checking in. Able to check in early with No issues. Pool was too cold for my little ones to stay in water long. Shower drain was not flowing very fast so shower time was shorter.
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7.0avis de
This guest did not leave comments about this hotel.
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7.0avis de
Felt bad for the worker that had to stand in the parking lot waiting for cars to come in. It was below zero that night.
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7.0avis de
what all it offers to participate in any amenities they were at personal cost rather than offered
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7.0avis de
Appeared to be clean Not easy to find or find parking ... not well marked. Cockroach in our bathroom and staff did NOT care!
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1.0avis de
The people SUV was broken into @ 3:00am. Hotel cameras's have robbery on video. Passenger door & window destroyed by a crow bar - replacement needed. Most all contents in car were stolen. Thousands lost! Requesting a refund - hotel said they would credit you.
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6.0avis de
The water park feature is pretty family-friendly and the rooms were clean. Pool was way too cold, check-in time did not match time given at reservation and rooms were still not ready by hotel's actual check-in time, my child slipped and fell in the elevator due to wet floors (no caution posted), poor restaurant service.
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5.0avis de
Fairly close to place we needed to be. I Parking was horrible and that's an understatement.
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3.0avis de
location and the room restaurant was horrible...poor service, bad food and drinks.. over priced...noisy...
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3.0avis de
The room was nice and clean. There was a staff member that harassed us in the pool area, making up rules and arguing with my wife and family. She then followed my wife when she left to speak to th manager and began around there as well. Ruined the whole stay.
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5.0avis de
Rooms were clean and big I made my reservation and asked for 2 double rooms, when I checked in they gave me the wrong rooms, went back to the front desk and they said (very rudely) that they couldn't do anything that they would charge me, i told them they shouldn't charge me
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3.0avis de
This guest did not leave comments about this hotel.
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5.0avis de
One bed. Needed two! I have had this happen on three of my last four trips.
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4.0avis de
Another hotel under renovation with no on-site restaurant and half the lobby closed.
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6.0avis de
the rooms were very spacious The heat in the room didn't seem to work accurately
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5.0avis de
It was near the downtown area. It seemed to have been remodeled recently. The rooms were nicely appointed. It had a cute water park area. It was noisy, both from outside noises (maybe the railroad) and next room noises. I could hear people cough.
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1.0avis de
The Room was wonderful. The staff is very rude. Customer service is awful.
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5.0avis de
Room was modern. Water park was worn out. Bedside lamp did not work. Refrigerator in room was noisy.
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3.0avis de
I liked the location of the hotel. the staff was RUDE and the room was very cold.
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2.0avis de
Clean rooms. Lobby tiny, no continental breakfast or even free coffee. No dining facilities. Hot tub was closed for empty/refill. Room did not have two beds; one bed and a pull-out chair. Hotel seemed abandoned or not quite 'open' yet. VERY disappointed. Not 3 stars.
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5.0avis de
location beds were terrible; soft and lumpy; no support; backs killed us the next day
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4.0avis de
Ada room was big RIGHT next to railroad tracks so er heard trains ALL night. Grout in shower was coming out from between tiles in the shower and hurt your feet. NOT a three star level hotel. Very disappointed overall.
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3.0avis de
Nice clean facility. Has everything you need. Customer Service skills are non-existent
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5.0avis de
The service at this hotel was terrible. Also, when I showered the next day there was not shampoo in the bathroom.
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5.0avis de
Location. Was assigned a sub-standard room ... felt was treated differently because I booked through Priceline.com. Front desk clerk was extremely unfriendly ... was to much paperwork upon check-in.
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3.0avis de
It was clean. They allowed me to change rooms. My room was just above the bar. Loud music and talking way into the night. When I complained, the desk clerk was a little on the side of rude. When I went to the gas station to buy some sundries, I was scared. Location a little bit in the ghetto.
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4.0avis de
I stayed the night before we had to go to the airport the next morning unfortunately we missed the Continental breakfast and could not sleep all night the rooms have no noise barrier could hear doors slamming all night and they did not have fans to drown out noise. We wanted to stay close to the airport so we would not have to wake up early and drive and hour away to airport but didnt end up getting but a few hours of sleep the waterpark was ok kids were not wowed at 8 and 11 maybe younger kids would enjoy the pool water was cold. The food at the restaurant was medicore and because we booked 3rd party did not get the kids eat free so in the future would not stay there although the rooms were clean and the bed was very comfortable.
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2.0avis de
Management did not mention there would be a well-equipped band playing right below our window. We asked the reception if we could move anywhere but on that side of the building. We were told 'no' and that the music would continue until 1:30 AM. Luckily it ended at 2 AM so we were ready to get up and hit the road. For the money, the management nor the staff were helpful. Thank a bunch.
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2.0avis de
This was probably the worst stay in a hotel I have ever experienced! It took 3 hrs to get a crib to our room ( I had brought a pack-n-play) but since we had to park a mile away I had to leave it in the car. Finally got a crib at 11:30pm. Purposely booked a hotel with a water park but the 2nd day of our stay they had to close it down for ventilation issues! I had brought my 4 kids under the age of 6 to swim and beat the heat! At 10:46PM the fire alarm went off and continued for 10 minutes waking my kids up, I'm guessing it was a false alarm but no one from the hotel came to let us know it was okay, another customer stepped out in the hall to tell me! There were holes in our sheets.The price of the hotel was outrageous as was the food from the lounge area. No one ever offered to help me with my bags, 4kids, stroller, etc... they just watched me come and go with several bags, pushing a baby and trying to keep 3 others together! I will not recommend this hotel to anyone!
