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Bed is comfortable, big pool Can hear everything in the hallways and need more attentive pool staff
location and amenities nothing
This was my first time staying at the Renaissance. What can I say besides WOW!! It was 3 blocks away from the main strip. Everything was great! Beautiful pool, lovely room. They even have a FREE shuttle that took us to a local pub and back. Will be coming back A LOT.
Kids in the adult pool
Well appointed Comfortable Clean Great pool area Very friendly, courteous and accommodating staff Not luxurious, but quite nice Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.
The room was nice and clean We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.
Not enough self parking. Reckless driving through parking lot.
The best kind bed I have ever slept on. What kinds of comforter do you guys use!?
Location is downtown, near all attractions Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.
Very nice Lobby area, pool area and food, room, bed. Staff were very pleasant Shortage of pool-area cleanup and horrible shortage of towels. No available loungers, but I'm guessing over half had been abandoned.
The hotel has a luxiourious ambiance. The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.
It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks
Très petite chambre, salle de bains qui aurait pu être un peu plus propre
Le calme de l endroit et sa piscine sympa Trop loin du centre ville . Les murs trop fins , on entend les voisins !!
L'acceuil et gentillesse du personnel était remarquable. Cadre et amènagement très particulier et plutôt vintage. La cuisine au restaurant est très bonne. Piscine chauffé, et cadre "coup de coeur"
bel hotel mais personnel très désagréable
location, bar area with live music Valet stood and talked to each other for five minutes before coming to take our car, only one front desk agent with a line of 10 people, rooms weren't clean, listed as a mountain view and our view from the balcony was two big trees and a run down business in the back. Hallways smelt like marijuana.
Music from the club until late at night prevented us from sleeping. The valet parking attendant smelled of alcohol, so we parked on the street. Accidentally moved M&M's from their perch, was charged.
YOU MUST change the SMALL pillows on the bed....it makes no sense..the pillow cases on your pillows are normal size, tucked in to accomodate what esstenially are decorative pillow size.... NOT sleeping pillows....the bed itself was not to my comfort...but PLEASE CHANGE THE PILLOW SIZE AT THE VERY LEAST.
The room was spacious and the staff was beyond amazing Room was old, dried up gum in the carpet and just didn't give me what I expected to receive for my money
The valet staff was AMAZING!! They were friendly, fast, and provided us with advice on where to go. They were down to earth, joked around with us, and did not hesitate to carry out luggage to and from the room. Always greeted with a smile. Also, the man at the front desk Gabe was awesome. I felt welcome when checking in, and when my awesome bachelorette picked up every single item in and on the mini bar, Gabe fixed the charges without hesitation. All staff was awesome!! I'm not much of a valet girl, I'd rather self park so I didn't like that it's all valet. But like I said, the valet guys were awesome. I also didn't like that for my future sis in laws bachelorette party I couldn't bring in an ice chest or more than 12 beers. Those rules made me feel like maybe next time we'll suck it up, endure the prices and the crowd we don't want to be around and head to Vegas.
They were each amazing but altogether made it an amazing stay, can't wait to return! The hear
Clean and well designed. We really enjoyed our stay here. The only complaint is that the bathroom has glass doors. They're fogged so you can't see too much, but it's still super weird pooping with your loved ones walking by. I don't know why anyone would design a bathroom like that!
Great location to all downtown shops and restaurants. Can walk from hotel to all of the local shops. Staff are always on queue and ready to help. Rooms are nice but not very sound proof. Had to change rooms after next door family made so much noise. But staff handled it very professionally. Can also hear outside noises a little too well.
The staff was great, friendly and sweet I have stayed here before a couple times. I feel that the rooms have seen better days, it was dingy and I didn't care for the way it was kept up. mildly disappointed.
I liked the decor in the entrance. It was pretty awesome Pool was waaay too small, for a birthday we were put in a room with a bunch of noise next door of garbage trucks and construction, a little over priced.....not as good as vegas to be such a high priced facility
Pool party Small resturant and less staff for holiday
Central to downtown Palm Springs, friendly staff. Heat didn't work in my room and the hotel is very tired and in need of a renovation.
Cleanliness & location. Staff wasn't incredibly personable at the front desk.
Location was great. Young people were cursing and obnoxious and little children were listening to this and no staff did a thing. The rooms were very dark Like a dungeon.
Nice pool area Nice workout facilities with weights and kettlebells Great rooms/ suites Good location- close to shops and restaurants mandatory $25/ night valet charge "all guests must valet park" was not stated at time of booking. Workout room smells like smoke on evey visit. Hotel borders major construction site- didn't affect our stay but might bother others. Everything looked nice and fresh except for elevators.
Their room have a separate living room area The parking lot to avoid a 25 dollar valet parking is a hike
When back to my room in the evening and found roaches all over the place call downstairs and they didn't move my room just came to clean up they told my I was gonna get remburst but no body in the day shift got the memo so I got to pay full price for a roach room never going back
Magnifique et très beau motel
La piscine pour les enfants... Un peu bruyant (samedi soir)
La piscine et le jacqusi ouvertes jusqu'a minuit sont tres apreciés vue la chaleur pendant la journee a Palm Springs rien de special
excellent rapport qualité-prix, chambre confortable
Tout était vraiment parfait. Personnel accueillant, chambre très confortable avec un style typique motel américain. Le cadre de l'hôtel est aussi un plus avec le jacuzzi et la piscine éclairée au flambeau en soirée.
Rien Fermeture de la piscine, et exigence que je signe un engagement de ne pas laisser mon chien s'y tremper! Longue liste de signature inutiles exigées. Une chambre n'avait pas de siège, l'autre avait un bar lock cassé. Pas de petit déjeuner alors que c'était indiqué sur le site de réservation
La piscine... Une eau à 30° sous un soleil de plomb. Un vrai bonheur!!!
Le lieu plutot calme. La piscine qui est grande est accessible jusque 23:00.
Le Tiki et l'ambiance sont sensationnelles. Le personnel est sympa. Les chambres ont besoin d'être mis à jour.
Proximité de la rue principale Air Climatisé ne fonctionnait pas bien.
L ouverture de la terasse sur la piscine Les serviettes pour la piscine pas adaptées
Situation près de la rue touristique, piscine grande à plusieurs niveaux de profondeur, deux spa, chambres spacieuses. Bar et restaurant très bien aussi, qualité et prix.
les installations (jacuzzi, piscine, feu ouvert en soiree autour de la piscine, lits autour de la piscine, etc...), deco de l'hotel, accueil du personnel tres cher, parking payant (charge de 25€ additionels obligatoire pour le parking et installations), un peu loin du centre a pied (mais proche en voiture)
Le calme La salete
Bâtiment délabré Les ascenseurs sentaient mauvais et ne marchait pas bien Les serviettes étaient sales Les installations de la salle de bains s'ecaillaient Il y avait deux lampes sans ampoules
Felt at home instantly. Great service. Nice, calm, relaxing place to stay. Loved everything.
Well appointed, comfortable rooms. Wonderful service from friendly owners. Cold beer and popcorn on arrival, wine happy hour around a fire pit. Heated pool and hot tub in lovely patio. Nourishing breakfast. Very fast wifi. What more could one ask for?
Came here with the boyfriend and we had a blast. It was a bit further away from everything, and we just stayed at the hotel the entire time. We left once to get Chipotle. Definitely worth it for the price though. Great service and hotel perks! Would come back here for sure. A bit of an older crowd, very quiet. No smoking on the premises! It's got a family vibe, so your neighbors know what you're up to.
The hotel is located very close to numerous shops and busy areas of Palm Springs. With all the lush landscaping and greenery it was very calm and quiet. We were within walking distance of just about anything. A quite pleasurable experience. Only negative comment was the morning breakfast/brunch. they served hot omlettes but lacked most other things you would find at other continental breakfasts like bagels, fruit.
The staff at Las Brisas were friendly and helpful. The room was very clean and spacious. I slept very comfortably in the cozy bed. Our inclusive breakfast was very nice with not only normal hotel breakfast but omletes and waffles as well. My only complaint was waking up very early to the people next door visiting. The wall must not be very sick because we could hear every word that was said.
I woke up with 50 bites on my legs!!! They need to exterminate in room 305!!!
Online photo doesn't match room. Room to clutter with big furniture that just take space
Beds are awesome!!!! Breakfast could be better, but no big deal Selection wise, but I get it
Just a block away from town where you can walk, shop, eat or go to a spa. Nothing better!
It's very close to the shops, it's clean, it's reasonable and it has a/c. The free breakfast was pretty good - I know I got full on my omelet, watermelon and toast and the table next to us had about a zillion yummy looking waffles. I wouldn't honeymoon here or take an extended weeks stay and live it up but for passing through for one night for the price - it's fine. They didn't enforce the swimming after 10:30 rule as some young guys were in there after 12:30 and quite loud. Parking was kind of limited so people were parked where they shouldn't but that's not the 'parkers' fault. And agree with the one review with a nice omelet bar but no real side dishes - they couldn't have a side of potatoes or sausage in a catering pan? but wow, these are small issues - like my headline review states - It's fine.
L'accueil et la localisation géographique, sur la route qui mène droit au centre ville. Insonorisation insuffisante (voisin du dessus qui regarde la télé à 2h du mat') . Pas de petit déjeuner possible alors que c'est annoncé sur votre site. D'ailleurs je vous conseille de traverser la route et d'aller profiter de l'accueil et de la qualité du petit fast food au croisement suivant (100 m) Au besoin demander à l'Hôtel.
Le calme, et le prix, tres bon rapport qualité prix petit dejeuner à 8$ !! clim bruyante
Bon hotel, bon accueil
Hotel design, proche du centre ville. Personnel et service inexistant. Accueuil nul. Propeté médiocre des chambres
Chambre très spacieuse. Aucune possibilité de prendre le petit déjeuner
Hotel decoré avec du goût et avec une infrastructure satisfaisante. !Proche du centre ville. Chambre propre mais petite pour 4 (famille).J'ai regretté l'absence de petit déjeuner mais ceci est courant aux USA
Emplacement, proprete, joli
Les chambres étaient impeccables. Les lits super confortables! La piscine est minuscule et la qualité de l'eau était sans doute questionnable.
La piscine et le spa Un peu bruyant et trop de lumière dans les couloirs
24 hour amenities were a nice feature. Mandatory Valet was a pain.
Loved the staff and how welcoming they were. They have two pools, one salt water and one regular. The hotel is clean and looks like you staying in villas. The spa services mean they get someone to come to your room which I felt was misleading from what I read online so we didn't use it. There is a $25 a day resort charge which is really your valet parking. Just call it that. I did not see resort activities to justify the charge.
Beautiful property with wonderful amenities; Spacious rooms that are really studio condos with full kitchens and private sitting verandas; Extremely professional, polite, and helpful staff; 24-hr. pool and hot tub are almost unheard of at a hotel; Outstanding value for the price. Website indicated there was a $25/night fee to park a vehicle--this is not correct, it is a mandatory $25/night "resort fee" whether you park there or not (although the fee does include parking); Room needed to be re-vacuumed upon arrival; Fit-and-finish workmanship of the 2014 renovation to the rooms is somewhat below average--various gaps in finished surfaces, cabinets that don't close correctly, loose faucet in bathroom, etc.
The fan made a loud noise. The toilet didn't flush. Called the front desk, but they didn't fix either problem. The restraunt/room service was closed. Valvet parking was mandory. $25 fee.
Location. The beds were awful. Needs updating. Room would not cool.
Friendly staff. Flexible attitude to make my disabled husband's stay more comfortable. Live music in the piano bar every evening. Charming room and environment throughout the hotel. Good restaurant on the premises. Parking was the only problem. Not much of it.
1. I liked the staff and how they made every effort to accommodate us. 2. Excellent lounge with a fabulous entertainer. 3. Excellent ambience Poor AC Poor Parking
L'atmosphère générale. Les activités de loisirs en bord de piscine le week-end étaient un peu trop bryuantes
Un bon hôtel avec tout ce dont vous avez besoin. On y mange très bien et les employés sont sympas Pas de salle de gym
Location and facilities, price reduction promotion. Cute style for an old&small size room. Nice bathroom with direct outside light. They have night lamps that are high and heavy given that is an earthquake zone that can topple and hurt the bed occupants. The large pool water temperature was a bit to chilly for December.
Main pool area, staff friendliness, bar by pool, good concept and should be a nice place once completed. Nostalgic. Under construction, unorganized, trying to do too much all at once. Toilet and shower issues, had to move rooms, they did upgrade us for the hassle.
The staff was excellent. Nice modern lobby. Upgraded older hotel. I believe pets are allowed here. There was dog feces on the walkway but staff cleaned once they were made aware of it. There was also broken glass on the stairs. The parking was limited.
Loved the literal wonderland that you enter into when inside the property.. It feels like Through the Looking Glass (complete with outdoor chess!). The pools are nice, the lemonade stand drinks are excellent, and the staff is very attentive. Kind of disappointed about the room (on the small size, and teetering on the brink of shabby and chic - but I guess if you like shabby chic, this is great!). I overheard someone complaining about cookie crumbs (not theirs!) in their sheets when they climbed into bed.. those better have been some damn good cookies (no, sorry, I'm kidding - that is just disgusting). I was also frustrated by the booking process.. Granted, I used a third party site ("not the responsibility of the Parker"), but you know what, I have two words: quality control. They do not have to let every last crummy travel site book their rooms for them (and shame on me for using said crummy travel site!). Oh and lastly, the prices are kind of ridiculous here. It doesn't matter how wealthy you are (not that I am), but I think anyone would be insulted by $36 for juice and coffee (which I overheard someone ELSE complaining about at the pool--wasn't even me!).
The hotel is unique with a lot of character. One of the best hotels I've stayed at. The entire staff was amazing as well as the food. Every meal I had there did not disappoint!