Hôtels près de World Gems Collection - Pattaya

Points positifs: Everything was perfect.

Points négatifs: None

Points positifs: The hotel is new, clean, the service is good. It completely matched my expectations.

Points négatifs: It's a bit too business compared to relaxed atmosphere of Pattaya. The cost of Internet access in rooms is too high.

Points positifs: The pool area is very good and the hotel rooms are very new and well design.

Points négatifs: No Problems

Points positifs: Staff are friendly , despite some handicap were eveident to certain staff when it come to communication , only for a few ...I liked the hotel , staff and the stay.. did not get enough time to explore most of the facilities offered ..I notice that according to my Ambassador statement the stay were unqualified for points.. I would like to know< why ..?

Points négatifs: ..Except for aconfusion when I went to the restaurant for breakfast on 9th ,when some one rushed to me and advised that I have to pay fr breakfast etc,not well explained either.. my booking with the hotel presumably confusing and I was held at the entrance quite a while and I was about to walk back , then they found out some thing like a special rate has been offered to me etc.NOT Entirely the staff mistake a s they weere following the PROCEDURES...i think they should have checked my records when I expalined abt my arrangement with the check in staf before stoping me at the gate and not even offering a place to sit.. any way these things may happen..although it is not common to me..

Points positifs: Excellent

Points négatifs: Excellent

Points positifs: C'était un grand hôtel, pas bondé. La piscine était propre, le wifi était bon. Les centres commerciaux sont à proximité.

Points négatifs: Le seul inconvénient, c'est que j'ai dû aller à pied de l'hôtel pour aller sur la route principale. Ils devraient avoir un service de navette qui pourrait nous emmener et nous ramener de l'hôtel à la route principale.

Points positifs: The location is the biggest advantage of this hotel

Points positifs: The swimmingpools and view.

Points négatifs: They charge more than 500 baht for using WIFI !!! The hotel is getting old, and it shows. Especialy in the bathrooms.

Points positifs: Food. Honest staff.

Points négatifs: A lost wristwatch was given back to me

Points positifs: First impressions were on arrival and a lovely hotel lobby . Thereafter my experience didnt match expectations.

Points négatifs: We stayed Club rooms and had access to club lounge . Standard and level of comfort was not what you might expect for a hotel of this standard.Club lounge in need of upgrade .

Points positifs: Exceptionaly hospitable & friendly atmosphere with all homely facilities.

Points positifs: Very friendly staff from your first moment of arrival at the taxi drop off,reception and taken to your room.All the people concerned made you feel as if they had known you for a long time and were friends who took a personal interest in you.Noting was to much trouble,excellent staff and facility.

Points positifs: An excellent and luxury hotel surrounded by the sea and beautiful garden. I enjoyed the sunbathing and fitness at the hotel with excellent service by the staff. I will certainly come again.

Points négatifs: I was surprised that my creditcard used for the reservation was immediately used upong my checking-in to settle my bill without advance warning and without me putting my signature. The more surprising as in my subsequent stay at the Dusit Thani in Bangkok the payment by credit card took place only during checking out, which certainly has my preference.

Points positifs: Great area, wonderfull place to relax.

Points positifs: From the moment we arrived - it was just perfect - stayed in clubroom which was AMAZING - fabulous staff who made one feel so special ! It has spoiled us for anything else - THANKYOU indeed !

Points négatifs: Could not fault anthing !

Points positifs: Like the location, cleanliness, and breakfast.

Points négatifs: I have stayed at this hotel annually for the last 5 years. This time when I checked out I was curtly advised I owed them a Baht 200 cleaning fee for wiping some spilled coffee with a hand towel. I was shocked and taken aback and told them I was an old customer but they insisted on charging this. I find this quite ridiculous and told them I would never return unless I got a refund and apology.

Points positifs: Staff were friendly and helpful. Convenient location and basement parking easily accessible.

Points négatifs: Lk can improve the time taken to check in and out. The rooms, whilst clean and tidy, are a bit tired. Incomplete renovations in the hall ways take away from some of the chalm.

Points positifs: The hotel is by the beach road, which make things easy for us to go from one point to another. The room is big and sutable for a couple. the breakfast is ok, staff are good and very helpful, but they are always run out of food.

Points négatifs: The staff in the reception never smile at you and don't care that you are waiting for them to serve you even there is no one in front of you. Requested a non smoking room, but the room was smelly and I asked them to do something about it which they did but the smell came back again in a few hours.

Points positifs: Situé au cœur de Pattaya près des boutiques, des restaurants et des divertissements.

Points négatifs: Le service dans les restaurants. Ils mettent les gens dehors lors qu'ils mangent encore. Si vous voulez votre petit déjeuner gratuit organisez vous en conséquence.

Points positifs: Elephants made of towels ;)

Points négatifs: extreamly noisy enviroment during night

Points positifs: Room was very big and nice. Staff was very nice. 5 minutes walking to Pattaya center. Nice bar in the garden. Free wireless in all hotel area without password! Nice pools. There is a very helpful toursim office at the opposite of the hotel.

Points négatifs: A kind of cheese for the breakfast would be great. All hotels in Thailand serve tai breakfast. There should be hair dryers in the rooms.

Points positifs: Atmosphere was excellant and facilitities in the rooms are truly good

Points négatifs: Front desk Staff receptiveness

Points positifs: Helpful and attentive staff who went out of thier way to ensure all your needs were met ! Very clean and well equiped rooms. Breakfasting bar by the pool. Quick and esy check-in/out process

Points négatifs: Not applicablea thoroughly enjoyable stay

Points positifs: Very good hotel and good price.

Points positifs: hôtel bien située emplacement central et calme. Chambre grande et agréable.

Points négatifs: petit-déjeuner que jusqu'à 10h.

Points positifs: Grand chambre bien amenage. Deux piscines et deux gyms. Hotel semblant etre bien gere

Points négatifs: l'hotel se trouve dasn une rue tres anime et bruyante (soi 8 ou Diana) representative de 'l'ame' de Pattaya.Malgre que le resort est un peu en retrait de cette rue et malgre que j'avais iniste sur ce point lors de l'enregistrement, depuis ma chambre, donant sur la piscine (plus chere) ,on entend de bruit de musique jusqu'a deux ou trois heures du matin

Points positifs: il y a deux batiment. un plus ancien et un tout nouveau et bien sur pour le prix d'appel vous vous retrouvez dans l'ancien où tout est d'époque (meuble, sdb, tv...).

Points positifs: Le calme, la situation geographique et la piscine

Points négatifs: la deuxieme piscine etait en reparation, rien de bien grave

Points positifs: Personnel serviable, chambres spacieuses, hotel situé au calme un peu en retrait de l'agitation.

Points négatifs: besoin de rafraichir les chambres. j'ai laissé 4 jours mon linge sale dans le sac prevu a cet effet personne s'en ai occupé. Petit dej non renouvelé.

Points positifs: Rooms were clean and functional only down side no hot water tap in the sink for shaving.

Points positifs: Les chambres sont très propres et confortables.

Points négatifs: Le personnel a l'air très distant et froid.

Points positifs: Le personnel est sympathique et l'endroit est luxueux

Points positifs: Un excellent rapport qualité prix le personnel efficace et tres accueillant la propreté exemplaire

Points positifs: Very good value of money, maybe best in the city! Rooms are modern and clean. Free Wifi was nice extra too. I will stay again in this hotel!

Points positifs: La vue sur la mer pour presque toutes les chambres et la piscine.

Points négatifs: Selon notre expérience d'un soir, la nourriture était cher et pas forcément bonne.

Points positifs: A nice pool area, looked good for even small chidren,.

Points négatifs: Pool area staff rather inattentive, like, you were required to go order any drinks poolside, rather than the staff coming around occaisionaly to enquire if anything needed. We asked for a late checkout but were offered only till 1300pm as they said hotel was fully booked (hotel was not busy in the least), but when we offered to pay a little extra, the room automatically became available, I can understand charge extra when hotel very busy, but when its 1/2 empty, things like that dont encourage you to return.

Points positifs: Location, Service, Value for Money

Points négatifs: Liked everything

Points positifs: poolarea and breakfast

Points positifs: Good staff, quite and comfortable.

Points négatifs: I had to check out one day earlier due to personal reasons, but the hotel staff inssisted that i pay for the night for what ever reason. they said that this due to me booking through Booking.com???

Points positifs: La situation geographique de l'hotel est ce qu'il y a de mieux (North Pattaya, 10 metres de la plage...). On y trouve tout ce qui est attendu dans un 4 etoiles. L'hotel est tres confortable.

Points négatifs: Avec les annees, la chambre que j'obtiens baisse dans les etages. Augmentation des prix ? Manque un peu de chaleur

Points positifs: le personnel de hôtel est très sympa.

Points négatifs: Chambre pas très propre,

Points positifs: l'hôtel est assez agréable rien à signaler rapport qualité prix correct

Points négatifs: rien à dire!

Points positifs: La proximité de la plage

Points négatifs: Les chambres au dernier étages ne vont pas. Aux autres étages ca va.

Points positifs: Everything - it was a really lovely Hotel to stay at.

Points négatifs: I think there should be more control on saving of the Sun Beds around the Pool. Some people would reserve their bed by putting towels on them and then either go shopping or go outside the hotel for lunch but keep their towels on the beds with a book or magazine so that it looks like someone is using the bed. Very frustrating !!!!!!!!!!!!

Points positifs: rapport qualité/prix

Points négatifs: emplacement

Points positifs: Newer hotel in northern central Pattaya, several hundred meters from beach area. Spacious room. Solid breakfast with real protein (not continental style) breakfast available at Jamison's Pub 50 meters from Hotel. Hotel has good potential but is not managed very well and tries to cut corners. Amari is not going to do well with running budget type hotels through the Novo brand unless they apply some hands on management as they are clearly capable of.

Points négatifs: NOTE: Complaints made direct to hotel about each of these issues - They called three days later, but no follow up yet (Thursday following). 1. Parking Despite booking parking as advised on the website, our car was blocked in the basement parking area for several hours by a black 735I bmw which the hotel staff had no record of, nor could they do anything about. a demonstration of the attitude of certain guests and lack of adequate management by the hotel management. 2Pool was out of service for two days. 3Main machine in gym out of service, 4.hairs found in bed linen, hotel staff not responsive until two days later to our dis- satisfaction with a phone call that promised "something next time" nothing heard since

Points positifs: Nicely designed room

Points négatifs: small car park and the room smelt of cigarette smoke and was not ventilated

Points positifs: Enjoyed my stay in this hotel and will definitely stay here again. Particularly enjoyed the free use of a desktop computer in room - very convenient.

Points négatifs: Location is not fantastic but also not terrible. I had no problem walking 300 metres to the main road to catch a songthaow but some people might.

Points positifs: Good comfortable hotel, view not good.

Points positifs: Upgraded to Exec Suite at no charge. Room was large and luxuriously fitted out. Access to internet in the room was a big bonus. Nice pool.

Points négatifs: It's a little out of the action which is a good or bad thing depending on the reason for your trip to Pattaya.

Points positifs: quite new, good breakfast, friendly staff, excellent facilities generally

Points négatifs: Map printed out by your automatic service showed 2 wrong turns at the end and it took extra 2 hours to find! Hard to find without correct directions until a friend speaking Thai talked to front desk.Shower door designed poorly and leaks into main bathroom. parking not ideal if hotel is full

Points positifs: Cleanliness

Points négatifs: Location

Points positifs: The staff was very nice and smiling. The cleaning service was perfect.

Points négatifs: The only complain could be the fact that the location of the hotel is pretty far from what is going on in Pattaya.

Points positifs: great hotel loved the decor no on site restraunt but plenty of local restraunts free golf cart local transport

Points négatifs: Le matelas était très dur

Points positifs: Room facilities, especially light control system

Points négatifs: Staff do not speak english good. They provide a service very slowly

Points positifs: staff were very helpfull and very customer focused