Hôtels à Portoferraio

Points positifs: The grounds and buildings and scenery was spectacular...

Points négatifs: The people next door had a baby that was very loud....little sleeping for us for the last night. Very annoying and disappointing for us....

Points positifs: Le petit déjeuner n'était pas prévu. L'emplacement était proche de la mer et le plus la grande piscine avec possibilité de se poser.

Points négatifs: Les ustensiles pour cuisiner sont insuffisants.

Points positifs: La piscine, les exterieurs et l'emplacement parking.

Points négatifs: Le logement peu équipé, pas de four ni micro onde, pas de cafetière, pas de climatisation. Assez bruyant, peu insonorisé, une terrasse sans parsol difficile d'y manger en plein soleil selon l'exposition. Enfin un frigo qui ne refroidi pas et une salle de bain très vielle (toilettes dans la salle de bain). Dommage mais la piscine est payante.

Points positifs: This is a beautiful place with the best swimming pool I have ever encountered at a resort. It is perfect for serious swimmers. However the little bay is an easy walk and the hotel has complimentary deck chairs as part of the deal. This resort seems almost exclusively run by women and they do a tremendous job. They are helpful, thoughtful and endlessly cheerful. This is our favourite resort in Europe.

Points négatifs: Nothing, it was all perfect, including the weather.

Points positifs: Les conseils et réservations pour nos dîners faits par la très charmante hôtesse d accueil de la résidence . Notre séjour a été de ce fait extraordinaire . Nous conseillons vivement !

Points positifs: A residence was really nice with nice and helpful service and many opportunities for families (for example: cooking and pool for kids). Ideal to have a breakfast outside with a beautiful view.

Points négatifs: The furnitures were a little old and the bathroom need to be renovated. Other than this everything was clean and cozy.

Points positifs: Franchement tout, la piscine , le cadre c'est magnifique et bien entretenue , le restaurant on y mange de la cuisine maison et le personnel est très sympa, tout bien

Points négatifs: Ils pourraient peut être refaire les salles de bains, elles sont un peu anciennes mais propres.

Points positifs: Beach, parking garage.

Points négatifs: Dark rooms, one bedroom had just one tiny window, poor furniture quality, cold children's pool (sea was bit warmer), closed reataurants during lunchtime, no food store nearby. In the building was parking but unlogically our parking space was in the oposite parking lot. One of the biggest disappointments so far. Pictures on the website contradicts the reality. Overpriced for what we got. We decided to leave this and stayed elsewhere.

Points positifs: Friendly staff, beautiful surroundings, very basic apartments. The restaurant on site is lovely as are the few restaurants near the beach.

Points négatifs: Very remote so a car is a must.

Points positifs: Vraiment magnifique ! Des photos au lieu il n y a aucune difference mise a part la réalité d etre en vacances ! Excellent sejour.

Points positifs: Petit déjeuner varié, au calme , et dans la verdure. Parking couvert pour véhicule, propre et facile d'accès Personnel agréable, au service pour diverses réservations et prodiguant conseils pour visites et restauration piscine grande, chaude, bien entretenue plage et quelques commerces à proximité restaurant de proximité de bon rapport qualité prix

Points négatifs: les indications pour s'y rendre: adresse difficile à trouver; le GPS n'a servi à rien; merci à la population accueillante qui vous renseigne. et c'est tout

Points positifs: The property per se and the location are absolutely stunning. The buildings have an unique architecture and are located in some amazing gardens - very very special surroundings. The pool for adults also looks amazing.

Points négatifs: The apartments of the residence are really really basic, not to say poor. The kitchen is equiped with the basic things that one might need, but all the furniture is old and rundown. We had a really hard time using the bathroom which looked extremely used and badly mantained.

Points positifs: Balcon de la chambre, parc arborisé et la plage

Points négatifs: Chambre petite et salle d'eau exiguë.

Points positifs: Tout! Endroit de rêve avec personnel très souriant et professionnel. Très bon petit-déjeuner. Lunch et dîner également irréprochables. Un endroit de calme et volupté.

Points négatifs: Le fitness aurait besoin d'air conditionnée

Points positifs: Where time stands still- literally! beautiful place just a bit outdated for the modern times.

Points positifs: First of all I want to say what a great host Valerio was, always with a smile and eager to share information. Anytime we had a question he had the answer and did this with much enthusiasm! Thank you Valerio! Great breakfast and the Anericano Bar was the best!

Points négatifs: Unfortunately people from the free beach were sneaking into the hotel property pool for a swim, this is not right.

Points positifs: The staff was very nice and helpful, especially in suggesting nice places to visit and good restaurants on the island.

Points négatifs: The place is really charming, but feels a bit old and shabby. Even though it brandishes 5 stars, it doesn't really feel like it.

Points positifs: Everything,the nicest and most beautiful i have ever stayed in.View to die for,make sure you take a room at the front of the Villa. Private beach,big pool,supercomfy pool beds,beautiful large grounds with tennis court,not far from the ferry port.

Points négatifs: Nothing

Points positifs: The property was quaint and full of character but with the right amount of luxury. The staff were so smiley and great to deal with. The free breakfast exceeded expectations. The sunset was breathtaking. Beach chairs could be reserved. 10-15 min drive into town made this s good location for us.

Points négatifs: Nothing

Points positifs: I am person who usually like to move, discovering new place but when I stayed in this villa I was so relaxing that didn’t want to go away from place of villa!!!! Silent area, good small comfortable gym, good view to Faro, amazing view to sunset and sea, clean rooms!!! I want to come back actually!!!

Points négatifs: Lunch dishes (may be I was not lucky in choosing food)

Points positifs: Location and gardens

Points négatifs: The room & restaurant product are really tired and need total redo, bot to be considered a 5star hotel but more a 3star

Points positifs: Demeure avec beaucoup de charme, très bien située au-dehors de Portoferraio dans un magnifique parc arborisé. Exterieurs magnifiques et soignés. Belle plage de galets, équipée,soignée et accueillante avec une très belle vue sur Portoferraio. Bar de la plage et restaurant gastronomique tops. Personnel très aimable et disponible.

Points négatifs: Intérieur vieillot méritant une sérieuse rénovation.

Points positifs: The staff and the food. Charming hotel with beautiful rooms for drinks and food.

Points négatifs: Maintenance in the garden, and in the Hotel. Expect more stuff in the bath room like body lotion, conditioner in small bottles.

Points négatifs: le personnel était fatigué car la fin de saison

Points positifs: Le cadre: le parc est très agréable.

Points positifs: Excellent hotel, but the restaurant staff not so much! They seemed bothered and upset most of the time. The bartender was awesome and always served with a smile as well as the front desk staff.

Points négatifs: The restaurant waiters. Not welcoming at all.

Points positifs: le parc, l'environnement et la piscine sont a la fois reposants et animes. excellente restauration. belle balade en mer avec le riverboat. le personnel est excellent, attention speciale au maitre d'hotel luigi.

Points négatifs: les plages proposees en partenariat ne sont pas inoubliables. la voiture est recommandee pour decouvrir de belles plages pour les long sejours

Points négatifs: Beach side is very small and stony, absolutely not suitable for swimming. Pictures make false impression that hotel have nice beach side.

Points positifs: Le cadre est magnifique. Très beau jardin. L'hôtel, le personnel : parfait. Très bonne cuisine

Points négatifs: Loin du centre de Portoferraio, sans voiture, c'est difficile. On ne peux pas se baigner dans la mer. Et une piscine même avec eau de mer, n'est qu'une piscine.

Points positifs: La restauration, pdj fabuleux , dîner découverte délicieux , staff professionnel et agréable, hôtel dans un parc magnifique

Points négatifs: Manque une bouilloire, chambre un peu désuète

Points positifs: Le personnel de la réception, les infrastructures (piscines,etc)

Points négatifs: Le manque d’enthousiasme du personnel du restaurant (aucun sourires!) La chambre qui, pour un 4*, pourrait faire bcp mieux.

Points positifs: Hôtel très agréable et bien conçu . Dans un grand parc arboré côtoyant une antique saline , qui jouxte la plage elle même face à la baie de Portoferraio et à la ville. Belle piscine. , grande et bien équipée. Excellent petit déjeuner , très varié . Salle extérieure ou en jardin Excellent restaurant , bon rapport qualité prix près de la piscine.

Points positifs: Je donnerai même une note de 15 sur 10, tellement cet hôtel est incroyable, qualité-prix exceptionnel , tout est parfait, jusqu’au magnifique buffet , juste incroyable

Points négatifs: Le complexe extérieur incroyable Les chambres propres et confortables Le personnel top Très calme Tout est fantastique

Points positifs: Very delicious breakfast, big room and even bathroom, nice staff, conveniently near the port and a good spot to travel around island.

Points négatifs: Nice beach but probably because vicinity of the port the sea isn't very clean, so don't expect a jump in. There is a nice pool instead if you like a lot of kids. Pool toilets should be cleaned more often, they were beyond words at out stay there. Also white lobby furniture and grass beanbags are far from white and inviting and the pond in front of the hotel looks very deserted. Don't get me wrong, it's a nice enough place but with a bit more care and put some thought in it, it can be great. Oh, one more...please mow the grass after 9, on holidays we like to sleep in sometimes.

Points positifs: Breakfast Good ! Situation and facilities perfect. Clean, friendly staff. Rooms a bit depressing.... not charming.

Points négatifs: Upgrade of the rooms and the bathroom

Points positifs: The hotel has a beautiful pool, also some sunbeds nearby on a small beach area. It was pleasant to stroll beside this. Food was good, staff friendly and helpful. Room more than comfortable. Only problem was the hotel was so nice we did not want to leave it to sight see!

Points négatifs: Would have been nice to have coffee served at breakfast instead of self service. Don't recommend the scrambled eggs!

Points positifs: Rien

Points négatifs: Plus que décevant, établissement mal situé et difficile d'accès, les chambres sont spartiates et sales, (moisissure salle de bain, serviettes de toilette douteuses...), rouille dans la salle de bain, petit déjeuner nul, c'est du vol

Points positifs: Emplacement idéal pour visiter l’île d elbe. Superbe vue de la terrasse.

Points négatifs: En revanche, la propreté des lieux laisse clairement à désirer et le complexe commence à être un peu vieillissant. Intérieur

Points positifs: La gentillesse du personnel ...emplacement avec vue imprenable sur la baie de portoferraio

Points négatifs: Le chemin menant à l'hôtel en mauvais état !

Points positifs: La vue apaisante. La tranquillité. Le bon accueil. La restauration. La climatisation dans les chambres. Le Spa.

Points négatifs: Isolation phonique de la chambre (porte fenêtre d’entrée) bruyant. Rafraîchissement peinture chambre. Salle de bain petite.

Points positifs: Le site avec une vue magnifique sur la baie, la piscine et la gentillesse du personnel.

Points négatifs: La première chambre qui nous a été proposée ne correspondait à notre réservation (chambre minuscule avec vue sur le toit alors que nous avions demandé une vue sur jardin à côté de nos amis). Ce qui a été très vite corrigé sans réclamation de notre part.

Points négatifs: The access road is not practicable with every car... with my M4 I had problems

Points positifs: le cadre avec la vue sur la baie de portoferraio l'architecture du batiment

Points négatifs: 1. acceuil sans aucune information 2. chambre sans accès direct à l'inverse de la description booking 3. au petit déjeuner le serveur ne dit pas bonjour 4. la moisissure sur les murs 5. la douche totalement dégradé avec des pièces qui tombent 6. aucun pendoir pour faire sécher linge mouillé après la mer 7. les papiers dans le jardin qui traîne sur le sol 8. la serrure qui a un trou et on voit de dedans la chambre jusque dans le couloir 9. beaucoup de chose pas entretenue et detrui...tennis, etc 10. service nul 11. booking note parle en français, faux ou pas eu envie

Points positifs: The location is simply beautiful, much better than expected. Generally it was perfect choice for a holiday, the hotel is not new, but well maintained, nice staff and service.

Points négatifs: Perhaps breakfast could be more rich, but OK, the family holiday is not about the dining only.

Points positifs: Love the room and the resort as a whole. The staff were friendly.

Points négatifs: The rooms were quite outdated and the breakfast could have been better. The fridge didnt keep cold.

Points positifs: Its setting - nice view over the bay from the swimming pool Good and friendly service

Points négatifs: Where did the palmtrees go? They made the pool area so beautiful

Points positifs: Clean, fair size room and balcony area. Views and garden are beautiful. Staff friendly and helpful. Spa was very good and facility very modern.

Points négatifs: Road leading to property unsealed and very rough. Food (lunch) options average - breakfast was average. We chose not to have dinner, so unable to comment. Bed was a little uncomfortable with mattress issue - springs broken? Property could do with a maintenance Makeover.

Points négatifs: Room was too small for family of 4

Points positifs: The lady on the reception was very helpful and tried her best. Just too remote without a car. The campsite across the road was good for a meal (it did say no non residents but was ok)

Points négatifs: If you don't have a car you are stuck. 2 buses a day, 9.20am and 1.30pm in and out of town. The restaurant was closed 2 weeks ago . At least 20 mins down hill and up the road to get to a restaurant. Also no beer in hotel. Winter bus times are poor. We left after 1 night and stayed in Portoferraio.

Points positifs: Le calme et l'accueil et la restauration

Points positifs: The location of the hotel is beautiful, there is a sea view and there is peace and quiet. The cleanliness was taken care of in the room. Portoferraio is a 5-minute drive away.

Points négatifs: Breakfast was rich but uneventful, the same menus were set daily. At our departure in the morning there was no opportunity to get lunchbox or coffee even though I asked for it the day before. The room was running water from the air-conditioning. A septic tank stinks in the car parking lot.

Points positifs: Decent size but with friendly staff. Family run. Good facilities.

Points positifs: Quiet in the middle of the woods with a nice view that you can enjoy at the hotel‘s restaurant or pool. You def. need a car however. The staff was also very nice and the room lovely and clean.

Points positifs: The staff, particularly Jessica, were so helpful and understanding when we shortened our stay. They also shuttled us to town twice to help out. Great location and views if you are visiting the island and have a vehicle.

Points négatifs: Its rather far from town and if you dont have a car the taxi fares are genuinely obscene for a mere 5kms. The public transport is very infrequent and cannot be relied upon.

Points positifs: The staff were very friendly and helpful even ironed some of my clothes as I forgot my travel iron The location was great The view fantastic The pool area was great The room was cleaned daily and fresh towels also provided daily

Points négatifs: The shuttle service to the town was not available until late June so we had to hire a car as taxis up and down were 15 Euro’s each way working out quiet expensive on a 7 night stay! We did walk down into Portoferraio once or twice but it took well over an hour on a busy road!! No footpath! The hairdryer provided was useless! And the hotel bar was closed at 11pm which when on holiday is a little early!

Points positifs: Endroit exceptionnel avec superbe vue sur la mer avec balcon Très. Propre et service impeccable

Points négatifs: Souper plutôt style cafétéria mais excellent déjeuner

Points positifs: Très belle situation, tranquille, vue sur golfe, à 5 km de Portoferraio, possibilité de dîner en terrasse (choix restreint mais suffisant).

Points négatifs: Rien

Points positifs: Emplacement et le personnel très agréable

Points positifs: Amabilité du personne; emplacement de l'hôtel; piscine; petit déj

Points négatifs: Problème majeur: wifi

Points positifs: Tout était parfait, le personnel super et très réactif, la beauté de la vue depuis la chambre et la piscine, le calme, le confort de la chambre (bien qu'elle soit exigue)

Points négatifs: Rien, tout était parfait

Points positifs: Bon accueil , situation géographique parfaite près de la plage et du port accessible en qq mn à pied , chambre spacieuse , balcon vue mer très agréable , bon petit déjeuner et service au bar (café croissant) tôt le matin pour prendre le bateau , bus pas loin pour visiter l'île .

Points positifs: The sea view was lovely. Comfortable room

Points négatifs: Neighbours dogs barking very early in the morning. Staff could have been more helpful and welcoming both at front of house and in the restaurant. Balcony very small. Shower cubicle tight. Pebble beach.

Points positifs: The staff were great, friendly and helpful. The location is excellent, close to the centre but quiet. The breakfast was very good. A really lovely stay. Recommend

Points positifs: Right on the beach and if you have a seafront room with balcony the view is mighty fine. Also just around the corner from all the town’s action and ferries but without the noise. The hotel also has its own private beach with deck chairs.

Points négatifs: Quite a small room with an extremely tight shower so if you’re of a larger size you may well find it a struggle.

Points positifs: Location is good and central for a beach, and easily accessible for town or port sides of Portoferraio. The staff are exceptionally kind, friendly and efficient. It was a pleasure to stay there. The rooms have all you need and are very clean. The breakfast buffet is welcoming, the cakes delicious. Compliments and thanks to the team there.

Points positifs: La vue sur mer et montagne.

Points positifs: Fully-serviced hotel with comfortable and well-equipped rooms, excellent dining room and friendly and competent staff. I have stayed there several times and there is nowhere else in Portoferraio that gives as good value for money or such a good guest experience.

Points négatifs: Just one minor point was that the light in the room wasn't bright enough to enable reading at the desk and there was no desk lamp.

Points positifs: Calme

Points négatifs: chambre et Salle de bain trop petites pour 4.

Points positifs: Good location

Points négatifs: This hotel was terrible value for money I paid a lot of money for a tiny room Bathroom window didn’t open He had a garden / road view with works being done early morning and it was noisy The TV was fixed high up on wall and dad found it difficult to hear it unless volume was high and it disturbed neighbours so he could not even watch tv in his room and he had to join the common room Meals were in the garden and birds would fly over his head Overall I would never ever consider rebooking this The staff was awful to my father and the room was terrible I paid a fortune and I feel it was an utter rip off

Points négatifs: Je déconseille fortement cet hôtel car il est sale et vieux.Les hambres sont sales à l'image des patrons.

Points positifs: La vue de la terrasse du restaurant.

Points négatifs: La chambre au premier étage avec vue sur un toit au même prix que deux autres chambres réservées le même jour avec vue mer au premier et troisième etage... Le petit déjeuner indigne d'un trois étoiles...

Points positifs: Great view and excellent breakfast

Points négatifs: Bathroom was good but as usual with the Bidet its a bit cramped. Shower takes a little time to warm up but its very hot here so not too much of an issue.

Points positifs: Emplacement

Points négatifs: Hôtel qui est resté dans son jus, rempli de chiens, chambres inconfortables bruyantes, personnel non aimable Séjour horrible

Points négatifs: Beaucoup de bruit Chambres très moyennes Petit déjeuner très limité Les prestations ne correspondent pas du tout à un 4 étoiles

Points négatifs: Hôtel vieillot et pas entretenu Hôtel à rénover totalement Mauvais petit déjeuner

Points positifs: Très joli jardin, avec belle piscine, et beau terrain de tennis. Le petit déjeuner très copieux

Points négatifs: La chambre très vieillotte, la peinture du plafond qui s'ecaille à un endroit, la literie très médiocre ( on ressent les ressort du lit),ce n'est pas un grand lit mais 2 lits rapprochés. Dans la salle de bain, le flexible est noircit et la douche est exigue. Très déçue de cet hôtel au vu du nombre d'étoiles qu'il possède.

Points positifs: We loved the friendly and non formal atmosphere in and around the hotel. Good location and parking space.

Points négatifs: We liked all

Points positifs: La gentillesse et l'efficacité de tout le personnel. Le calme du parc très bien entretenu. La vue sur Portoferraio est sublime. Un restaurant exceptionnel.

Points positifs: no fresh fruit, poor quality breakfast overall

Points négatifs: booked rooms with balcony and sea view, received rooms above kitchen in bar alley, smelling of food. Beds old and poor quality. Not recommended to stay here.

Points positifs: the rest was allright

Points négatifs: no vegetables there

Points positifs: Great little resort across from Portoferraio. Beautiful views of the town from the resort. It was clean and easy to get to from Portoferraio. The pool area was large and clean. Supermarket is close by also. Parking on site is free.

Points négatifs: Very outdated decor. There was 2 large groups (2 buses worth of people) staying at the same so they got most of the attention from staff, including tables at breakfast. Very minimal options at breakfast if you have dietary requirements and restrictions. Very expensive dinner is offered at resort.

Points positifs: The room was nice, a bit small for three people, but lovely balcony and view, as we paid extra for a sea view. Stairs were a bit difficult as husband uses a cane, but manageable. The cleaning girls were excellent, came running when they saw us with our suitcases and carried them up to our room refusing a tip, which we insisted she take. The rooms were nicely cleaned and made up each day when we returned.

Points négatifs: We ate at the hotel for dinner one evening, very disappointing. When we made reservations for 8 they said our table would be ready whenever we arrived. No one said the dinner started at 7:30 and ended at 9:00, VERY unusual for Italy. The appetizer buffet was almost completely empty of any decent appetizer, mostly so sorry looking meat, cold, which should have been hot, balls of something and little else. When our pasta dishes were delivered one was not even warm and the other two just barely warm enough to eat. The main course was hot as we complained about the pasta dishes so I think they took notice. The dessert table had very little left, we saw several lovely desserts being served earlier but found one sorry looking chocolate dish and a cake, some apples were also on the table but they were available at the reception desk all the time. When making the reservations we should have been told the hours and we would have eaten earlier. I think a lot of the guest eat all their meals at the hotel and know to get there at 7:30 and enjoy the buffet tables. Even saw people taking their desserts to their table before the meals were served. Would definitely skip the hotel dinner (lunch may be the same) and eat at the nice restaurant just up the road, as we did! Staff didn’t seem to care when we checked out and expressed our disappointment in not being informed of the dinner hours

Points positifs: Très bon accueil. Personnel à l'écoute. Repas recherchés, très bon petit déjeuner. Ambiance fetrée. A recommander.

Points négatifs: Le dépôt d'algues au bord de la plage.

Points positifs: Hotel situé dans un grand parc avec beaucoup de charme, l'accès direct à la mer avec vue splendide sur Portoferraio et le coucher de soleil ! Belle architecture des années 70 offrant une atmosphère vintage, assez sympa :) Personnel très agréable, un excellent rapport qualité/prix. Nous devions rester une nuit, nous avons prolongé et n'arrivons pas à en partir !

Points positifs: Perfect place for those who come with a car and want to explore the island. All basic facilities, good air con, balcony, nice and sunny pool to chill.

Points négatifs: There was a very, very loud and noisy youth party one night - we haven't been noticed about that event before and we couldn't sleep even with earplugs.

Points positifs: L emplacement, le studio très pratique

Points négatifs: Pas assez d équipements dans la cuisine

Points positifs: Bon emplacement à la sortie de Portoferraio Parking Wi-fi Mini cuisine dans la chambre

Points négatifs: Le café tant a la machine que servi est mediocre Petit déjeuner minimaliste avec des produits de qualité tres moyenne

Points positifs: Accomodation was very nice and dinners, breakfasts were delicious. I was satisfied.

Points positifs: One lady the does day-time reception was very nice, she speaks English and is friendly. Not the grumpy woman behind computer she does not even try to talk English, not nice, not helpful, passive aggressive.

Points négatifs: Everything said on the property is a lie. It does not have a restaurant (where you can eat on daily basis), the is no wine tasting on a winery, no hot springs, not close to ferry, no people that understand hospitality and customer friendliness, tv not working "oh sorry the maintenance guy has gone home I cannot do anything" , breakfast dude does not let you eat at patio so your forced to eat inside, poor breakfast service (why can"t these people not understand the first thing of the day is breakfast and SMILE for once!), poor breakfast choices-you will get a cappuccino but with a long face and a huge sigh. Did not get daily cleaning. Coffee bar open after 10am, why???

Points positifs: It was a place to stay.

Points négatifs: It was extremely dated, dingy, and overall would not stay here again.

Points positifs: They are so friendly and simply. I also like the dinner that they offer and live music every Wednesday.

Points positifs: Private entrance to our studio, comfortable bed, close parking

Points négatifs: Kitchen was in a wardrobe (therefore it was tiny) and the freezer was not working at all.

Points positifs: Swimming pool

Points négatifs: Breakfast... should be better

Points positifs: Le personnel est très aimable. La chambre est spacieuse et le lit confortable. Le petit déjeuner et le restaurant sont délicieux. L'hôtel dispose d'un bel environnement.

Points négatifs: Les chambres ne disposent pas de bouilloire ni de cafetière. Il n'est pas possible d'emprunter une planche à repasser.

Points positifs: La super piscine. La cuisine équipée. Chambre spacieuse, avec balcon.

Points négatifs: Un bus de jeunes ados est arrivé en même temps que nous. Ils étaient très bruyants. Alors que je pensais passer des vacances reposantes, au calme, c'était loupé.

Points positifs: Super piscine, cadre agréable. Studio spacieux et propre. Personnel aimable, surtout le responsable du restaurant. Très bon rapport qualité prix.

Points négatifs: Emplacement un peu compliqué pour les bus hors saison (après mi-septembre).

Points positifs: Situation - propreté - équipements

Points négatifs: Literie - sonorisation des chambres

Points positifs: Beautiful bay views. Allocated beach beds.

Points négatifs: For us the stay was ruined by our initial welcome (or lack of it!) we arrived around 7pm after a days travelling to be told we couldn’t eat in their restaurant as my partner didn’t have long trousers! This was not stated on their website nor were we warned about this prior to our stay and was the reason we Initially chose this hotel over Hermitage. We were offered toast in room service! This meant every evening we had to walk to the nearest restaurant (which were just as miserable and poor food) or drive out - which we happily did just to get away from the uncomfortable atmosphere at this hotel! The rooms were small, hard beds and flat pillows. Breakfast was good food but ruined by the amount of wasps around. Not one member of staff made us feel welcome. Completely up their own arses! Also the resort is quite restrictive, not much to do. Having visited other bits of the island there are far nicer places to stay.

Points positifs: Tout était parfait.

Points négatifs: Rien

Points positifs: L'excellente cuisine ! La gentillesse et le service de tout le personnel. Personnel souriant, serviable et compétent.

Points négatifs: A mettre une deuxième vitre de protection dans la baignoire, car autrement l'eau est dehors.

Points positifs: Very friendly staff Good location Great Beach Food was very good

Points négatifs: Service was quite slow and at dinner we were never offered dessert or coffee etc Suddenly all staff had disappeared

Points positifs: Piscine, propreté

Points négatifs: Un peu loin de tout...

Points positifs: La plage

Points négatifs: Le bruit ambiant de la salle à manger, nous n‘y sommes pas revenus les jours suivants.

Points négatifs: The bird tapping on my window in the morning

Points positifs: Bel établissement en bord de mer, avec piscine et plage privée. La situation est très bonne pour partir à la découverte de l’ile. Le personnel est charmant et l’équipement de bon standing.

Points positifs: Petit déjeuner complet et excellent - plage magnifique

Points négatifs: bruit le matin -

Points positifs: L’acceuil - La gentillesse du personnel - le lieu - La demie pension excellente à conseiller

Points négatifs: Salle de restaurant un peu bruyante

Points positifs: Location and food was fantastic. The beach beautiful and the chairs they provided free with umbrella were very comfortable. The views were unbelievable.

Points négatifs: Hotel should provide towel rack. Customers were placing their towels over the railings. It really took way of the beauty of the hotel.

Points positifs: Great location, beautiful views, good beach, pristine water, lovely friendly staff, great swimming pools, good food in the restaurants. Awesome swimming teacher, Andrea. The breakfast was good for Italy. Nothing was too much bother.

Points négatifs: The rooms needs a bit of a revamp. The bathrooms and walk in wardrobes were v small for the price compared to other top notch hotels we have stayed at around the world. Also a Nespresso machine and tea making facilities as a standard feature would be nice and maybe a welcome drink/snack/fruit/chocs etc.... When you are paying 1000 euros a night for a family room, expectations are high. The hotel had the feel of slightly faded glory. The first time we ordered room service, they brought us sachets of oil, vinegar, salt and pepper instead of bottles and mills. Not good enough for a 5 star hotel. To be fair they didn’t make that mistake twice.... They also need parasols on the sun beds around the pools, so you can watch your kids in the shade.... 14 euros for an apérol spritz....

Points positifs: votre cuisine le confort de l’hôtel et la gentillesse du personnel

Points négatifs: le parking

Points positifs: Toute la carte était excellente, idem le petit déjeuner. Personnel très avenant et au petit soin.

Points positifs: The location of this hotel is so beautiful. Even though we only paid for a garden view room, they upgraded us to a sea view for no cost. The staff is all bi-lingual and very friendly - we especially found the waitstaff to be great. Carlos at Reception was exceptional - he got us a taxi from the ferry and was very helpful. The room was lovely and comfortable, my only quibble was that there was no iron and the hair dryer was very poor quality. But when you are staying a t beach who really cares! The beach and a pool were exceptional. My mom and I spent the whole day gassing out at the amazing views and had a delicious lunch at the swim up bar in the pool. It was exactly the R&R we were looking for. The food at any of the restaurants at the resort was delicious - including the breakfast. The last night we ate at the main dining hall as everything else was closed for dinner, and while we grumbled a little about having to get dressed up, the food was worth it! We did the pre-fix menu with the salad and dessert buffet, and it is well worth the money. We had a grand time and savored every bite. The last thing I will say is that although the restaurants are great, be forewarned that there are no other places to eat outside the resort if you don't have a car. The resort is on the other side of the mountain so you can't get back to Portoferrio without a taxi, and we didn't want to pay $25 euros for a cheaper meal. But other than that it is exceptional!

Points négatifs: The resort is very secluded so don't expect to go elsewhere once you get there if you don't have a car. I would have liked more casual beachfront options for dinner and a little downtown to do shopping.

Points positifs: Excellent petit déjeuner! Nourriture très variée....

Points négatifs: Le prix de la nourriture ou des breuvages aux restaurants....très dispendieux.

Points positifs: The view, the restaurant & the BBQ! Very clean.

Points positifs: L’emplacement, les piscines, la plage, le bar, les restaurants ....

Points négatifs: Rien!

Points positifs: Exceptional hotel, staff and location. Couldn't ask for more. First class

Points négatifs: n/a

Points positifs: Beach area is fantastic. Amazing location. Really relaxing vibe to the hotel. We had the 4 course dinner in the restaurant which we thought was fantastic!

Points négatifs: No tea/coffee facilities in the room would expect a nespresso machine which is pretty standard these days. Although we had some very good service, especially in the evening restaurants! We dined at both. I would say the staff give off an unfriendly vibe in general. Could have more people by the beach. 1 server for the whole beach is quite poor. Travelling in September a lot of close by restaurants were closed for the season.

Points positifs: Superb amenities and location. Excellent staff + service, superb.

Points négatifs: Bathroom not great. Terrible closing loo seats. Should be soft close for 5 star hotel. Silicone around Bath.. poor. Tired paintwork around doors. Otherwise perfect + very clean. Lack of privacy between balconies on bedroom terrace.

Points positifs: Cadre et ambiance exceptionnelles

Points positifs: Nice hotel,nice location but living on it's reputation. Needs to be improved in certain areas such as restaurant options that are not all expensive.

Points positifs: Beautiful setting with view of sea in distance. Easy free parking, short drive to restaurants and seaside town of Portoferraio. Very friendly and helpful front desk personnel. Lovely dining room and terrace for good breakfast. Highly recommend!

Points positifs: L'endroit. Le personnel

Points négatifs: Modifier un peu le déjeuner..

Points positifs: Beach nearby. Nice staff.

Points positifs: Location is good and the staff is nice

Points négatifs: Too expensive for the quality . The room shouldn't cost more than 70, 80 euros maximum. We paid 118 per night for a very basic room. We had to pay to rent a beach towel. For the price we paid they should provide that service for free.

Points positifs: Nice hotel near a small free beach & few minutes walking from the city. Great service and comfy level, especially good and rich buffet breakfast.

Points négatifs: Our budget room window was directly opening to a wall (the lower level of a garden), don't choose budget room if possible.

Points positifs: The location was peaceful and nearby a beach. 15 minute walk required to get to the center.

Points négatifs: When we arrived the elevator was broken and they didn't manage to fix it during our 3 days staying. We were at the 2nd floor and had to carry our heavy bags ourselves up and down. Our room was very warm and after asking for someone to inspect our Airco the receptionist friendly replied that they turned off the airco in the whole building because it was not warm anymore at that moment... (September 26-28°)

Points positifs: Nice friendly staff, reception 24h, very nice place = value for money, near center of Portoferraio

Points négatifs: nothing to tell here

Points positifs: Tout

Points négatifs: Personnels très professionnels et très sympathiques

Points positifs: Fantastic friendly helpful staff on check in.

Points négatifs: We came down for breakfast at 930 and most of the food was gone. We were told breakfast was on until 1030. But it packed up at 945.

Points positifs: comme depuis quelques années, nous venons dans cet hôtel pour sa proximité avec la chambre, son calme et son accueil toujours chaleureux et bienveillant

Points négatifs: certains soirs, l'hôtel a été très bruyant

Points positifs: Bien poli, et serviable

Points négatifs: Rien parfait

Points positifs: The friendly service by all . Clean

Points négatifs: All good

Points positifs: La avec la mer, le port (pour embarquement Piombino) et la vieille cité historique.

Points négatifs: L'établissement affiche 4 étoiles, où les a-t-il trouvé ? Le confort est correct, mais rien à voir avec un 4 étoiles.

Points positifs: La situation devant la plage et la présence indispensable à Portoferraio du parking, le balcon terrasse, le silence la nuit , la climatisation efficace

Points négatifs: La douche minuscule dont les paravents s’ouvraient , le petit déjeuner avec peu d’aliments frais un peu cantine , l’absence d’ascenseur au 2eetage pour les bagages et après les randonnées , l’horaire du petit déjeuner débutant à 7h30 trop tard pour mettre la voiture sur le ferry et randonner tôt . Le confort n’est en rien celui d’un 4 étoiles si le parking et le balcon dont un luxe . Le rapport qualité prix n’est pas bon

Points positifs: The breakfast offerings. The beach access. Location is perfecto. A couple of the staff speak very good English and are very helpful.

Points négatifs: The mattress was hard. I’m a side sleeper and it hurt. The dining tables have plastic flowers. Better to have none in my opinion. A lift would be nice too.

Points positifs: Good location

Points négatifs: The wi fi was not very robust. Kept stopping transmission at any time and it took time to start again

Points positifs: Le niveau de service et la gentillesse du personnel

Points négatifs: La douche dans la chambre trop exiguë

Points positifs: La proximité du centre ancien et de la plage.

Points négatifs: Salle de bain trop petite et pare douche nul (je me suis pincé en le refermant)

Points positifs: Great location, close to the centre and old town

Points négatifs: Air con didn’t work, breakfast basic ( for the price)

Points positifs: Excellent, friendly staff. Ok breakfast. Nice peaceful lounge area. Quiet room with comfy bed.

Points négatifs: Bathroom. To small and prone to condensation.

Points positifs: very nice service and good breakfast and very close to sea, i can see and hear the sea, and they can offer the chair on the beach for free, just book it before 10 am everyday, recomanded.

Points positifs: Hôtel correct : propre et fonctionnel. Petit déjeuner complet. Décoration et équipement cependant (très) vieillissant. Plage à proximité, et personnel aimable. Rapport qualité prix correct pour la saison.

Points positifs: J ai aimé l emplacement ...la gentillesse du personnel. .la mise à disposition des transats et parosol à la plage près de l hotel

Points négatifs: La salle de bain pourrait être améliorer..

Points positifs: la situation géographique proche du port et de la plage la mise à disposition de transat et de parasol le personnel attentionné le balcon un parking gratuit pour la voiture lit confortable

Points négatifs: douche avec portes mobiles donc pas très pratique pour se tenir pas d'ascenseur difficile pour les personnes plus âgées prix de la chambre élevé en comparaison à d'autres établissements offrant des prestations identiques bruit des vespas car hôtel situé sur la route qui mène aux principales plages de Portoferraio et près d'un lieu de rassemblement de jeunes

Points positifs: The location, sea food, sunsets

Points positifs: Son emplacement calme au bord de l'eau. Un bon restaurant également au bord de l'eau. Un personnel très serviable et sympathique. Un belle vue sur la baie.

Points négatifs: Tout était bien.

Points positifs: Superb view and location

Points positifs: La gentillesse du personnel. La qualité su restaurant. Le calme de l'endroit. Assez proche du port ferries.

Points positifs: La proximité de la mer.

Points négatifs: Rien

Points positifs: L'emplacement est splendide ! Piscine très agréable. Accueil très chaleureux et petit-déjeuner parfait.

Points négatifs: Chambre très petite et aucune isolation sonore... La chambre est payée dès la réservation (l'annulation éventuelle ne rembourse rien du prix de la chambre) et il n'est pas assez souligné que Portoferraio se situe sur la certes magnifique île d'Elbe, mais il faut rajouter le prix de la traversée en ferry (environ 150 euros pour 2 personnes avec voiture).

Points positifs: Personnel adorable et aux petits soins. Vue incroyable. Je recommande vivement.

Points positifs: Very friendly staff in the reception, easy to park just outside for free, good breakfast, very clean. The second room we stayed in (top floor with a sea view) was much nicer than the first: it seemed recently refurbished and the bed was comfortable, and the view from the balcony was fantastic. Nice pool.

Points négatifs: Noise from other rooms was easily heard. The service in the restaurant was not very good. We stayed in two different rooms, the first (bottom floor) had an uncomfortable bed and was rather worn out. The private beach was not worth going to (especially not when there are so many nice beaches close by).

Points positifs: Beautiful tranquil waterside location. Welcoming and efficient check in. Cleanliness of rooms. Satisfying evening meal and included Belfast. Good value price.

Points négatifs: Having to leave.

Points positifs: Loved the quiet picturesque location. Ideal. Food was excellent and varied. Waiting staff were so attentive and efficient. Great little pool and private beach couple of minutes stroll away. Cobbled seabed ( bring your beach shoes) but clear clear warm water. Beautiful sunsets. Fell in love with this place. It is a little remote but if you don't have your own transport there is a hotel shuttle / for small fee /and public bus service available.

Points positifs: La situation et le restaurant; le petit-déjeuner est excellent et très varié

Points négatifs: L'insonorisation de la chambre : on entend les descentes d'eau des toilettes, les personnes des autres chambres etc... Nous n'avons pas eu les belles chambres du 2e étage donnant côté mer!!! mais le rez-de-chaussée côté parc

Points positifs: It was clean, the bed was firm and comfy and it was quiet and calm. Just what we needed. We stayed out of season but it looks like they have facilities for children and a sailing school. Within 15 to 25 minutes we were in easy reach of most of the best beaches and sea side towns as well as Portoferraio, which wasn’t really worth the trip.

Points négatifs: Nothing.

Points positifs: L'accueil du personnel, la situation, vue magnifique et le parking

Points négatifs: Le petit déjeuner est "limite" et manque de chauffage dans les chambres.

Points positifs: La terrasse de l'hotel vraiment très jolie devant le petit port. Le lieu de l'hôtel, très calme et proche des plages et villes (attention: prévoir voiture)

Points négatifs: La piscine est tout à fait semblable aux photos mais il n'y a pas d'hydromassages, c'est simplement 2 buses, voila tout. La plage privée mise à dispositon n'est vraiment pas jolie, algues et galets en guise de sol et en face du port, avec les canards et etc. Mais tout cela reste secondaire car il y a tant à voir....

Points positifs: Above all I liked the perfect location close to the sea and the very friendly and good staff. Also the hotels pools were nice.

Points négatifs: No

Points positifs: Lovely swimming pool which was pretty quiet during the day as everyone seemed to go out on day trips. We had a big balcony at the far side at the top so it was quiet and we had a great view. Nice restaurant but book your table during the day for the evening.

Points négatifs: Last boat from Portoferraio was 6.30pm. There was only one restaurant in Maggazini which belonged to the hotel so no choice but the restaurant was lovely and had great live music one evening. Rooms are very basic so it was expensive for what you got.

Points négatifs: the food

Points positifs: Very nice staff, gorgeous location, decent to excellent food, clean rooms, value for money, peace and quiet, a pleasant pool with lots of loungers, and some enchanting ducksin the yacht harbour who liked to dine with us - the restaurant is on the quayside. They were all drakes, except for one female who turned up one day with three ducklings. There were also two quite seperate ducks from that lot, a black one and a white one, who were clearly deeply in love, were always together and performed an intricate mating neck waving ritual every now and then. So as well as a lovely setting there were things going on! And then there were the other guests.

Points négatifs: Not really, although maybe thehotel might run the occasional minibus to town should there be punters wanting to use it. Travelling by boat to Portoferraio was terrific, and takes about 30 minutes, but the day the weather stopped it coming (too choppy) presented a problem for non car users like us, But the hotel did take us and others to town in their mini bus so they solved the difficulty. The location is OK during the day for getting to and from, but if you take half board, have lunch, and decide to eat in townin the evening - because there are loads of nice places - getting back means a taxi,....and even a car would not help because one woudl be insane to drink and drive on Elba's roads. The island needs a better bus service actually.

Points positifs: accueil sympathique, nourriture copieuse et bonne, propreté des lieux, beauté du paysage

Points positifs: L'esprit pension de famille dans un cadre hotelier, qui n'existe plus en France, les repas

Points négatifs: Son isolement, rien que l'hotel et son restaurant, véhicule recommandé

Points positifs: L'emplacement, l'ambiance, la gentillesse du personnel, la grande terrasse de la chambre avec vue sur la mer, le grand calme, le restaurant au bord de l'eau.

Points négatifs: L'exiguité de la chambre (plus petite que sur la photo du site), l'absence de baignoire, la douche "rustique", les toilettes dans la salle d'eau, les placards manquant de cintres, la petite télé haut perchée, l'absence de service de bar autour de la piscine et sur la terrasse/solarium.

Points positifs: The restaurant was very good (a la carte at least). Very clean rooms. Could have good sea view but we had tree view.

Points négatifs: Very poor children facilities and the beach was unuseable. Car was a must.

Points positifs: Nourriture exceptionel, personnel très sympatique, hôtel très bien situé, coin super tranquil

Points négatifs:

Points positifs: Everything was great! We liked it a lot. Especially the stuff was friendly and very helpful. The location is about a few steps by the sea, so we felt the sea breeze with hearing the waves all the time.

Points négatifs: Nothing.

Points positifs: Le personnel au restaurant: de vrais portes de prisons! Surtout Irène elle vous fera passer l'envie de manger!

Points négatifs: Tout est parfait

Points positifs: The location is simply incredible, the beach area is calm and wonderful and the staff extremely nice & available to help!

Points positifs: Petit déjeuner très complet, personnel serviable et gentil.

Points positifs: Excellents petits dej’

Points négatifs: La grogne de la personne à l’acceuil.

Points positifs: LA situation exceptionnelle de l’hôtel qui donne accès à une des plus belles plages de l’île et l’ambiance est excellente dans l’hôtel

Points positifs: Setting...... view from superior room..... outside space space/beach

Points négatifs: Coffee and organisation of breakfast buffet

Points négatifs: Amazing location with the fantastic view and charming personnel, perfect sevice.

Points positifs: Great view. Friendly staff. Really clean.

Points négatifs: All good except that with a small kid (<2y in our case), it might not be the most convenient hotel (quite some stairs, away from main facilities...). But perfect place otherwise.

Points positifs: The private beach beside the property is really nice and not too far to walk. The views from the patio are also stunning.

Points négatifs: My husband woke up the first morning to find ants all over his pillow. We complained and the problem was solved very quickly. I also think there should be a sign on the fridge explaining that there is a charge for the water. The water in the taps was too salty to drink and we assumed this was why there was free water in the fridge. We were surprised to be charged for it at check out and would have purchased water at the grocery store (at a much cheaper price) had we known.

Points positifs: La vue , l’emplacement

Points négatifs: - you only for the view otherwise everything else is expensive . Depends on the season but the hotel is far from everything . Taxi will cost 25 euros to go to the nearest village and 25 euros to go back to the hotel . Super expensive . No supermarket near . Since it’s far you have to eat dinner at the hotels restaurant which is additional 25 euros . The hotel director super super super RUDE . He doesn’t speak English so he doesn’t welcom you or ask you if you are ok . I asked just for an aspirin or a vitamin he laughed at me . If you speak Italian he might say hello to you . The girls at the reception and the restaurant were nice and helpful . I asked for a large double bed ,they gave me twin beds so you finish your night in the middle of the bed almost falling . The house keeper don’t think about if you are sleeping at 8 am or on vacation ,they move all the furnitures in the other rooms to clean so they wake you up. Food has nothing special so since there is no supermarket next to the hotel you have to pay double for everything . No even free water to welcome you . In October ,There is a bus, but only at 9 am or at 2 pm so if you have to come back to the hotel add 25 euros for the taxi . Anyways better to stay somewhere else . Not really worth the money . If you are not athletic there is a private beach but 200 steps to go down and up . So basically not going back to that hotel . There are so much better hôtels in the island .

Points positifs: Great little hotel, comfortable room with terrace onto garden overlooking the sea, perfect for a glass of proseco late in the afternoon. Staff was great, friendly and professional. Breakfast buffet was fantastic. Set menu in the evening was really good. We stayed an extra 2 nights, so much we loved it. Great base for touring the highland.

Points négatifs: No wi fi in the room only on common areas.

Points positifs: L’emplacement

Points négatifs: Équipements vieux et odeur d’égout insupportable dans la salle de bain

Points négatifs: La salle de bain

Points positifs: Very spacious, brand new and great facilities. Only a minutes walk to the marina. Easy friendly welcome on arrival.

Points positifs: The hotel's location, right in the city centre, is wonderful; there are a lot of nice restaurants and bars nearby. The rooms have stone floors and beautiful decor, giving it a rustic feel. The staff is relaxed and friendly.

Points négatifs: The Wi-Fi connection, particularly in the 2nd floor where we stayed, is very poor; I often had to run down to the front desk to log in again, and sometimes it wouldn't work even after that. The shower is very rickety and extremely slippery.

Points positifs: The location fantastic as right in centre of Pto Ferraio

Points négatifs: The room extremely basic.I was quite shocked when I saw especially because the price is quite high. No lift and very steep stone steps to our room

Points négatifs: In need of decorating.

Points positifs: Abslolute great located, old fashioned, nice Hotel. Good italian (!) breakfast. The room is small and simple, the bed with very good mattress.

Points négatifs: Nothing that I didn't like I had a nice room with the windows to the piazza, which was lovely but quite loud during the night. If you are used to sleep with open windows it might be better to choose a room to the back side.

Points positifs: Nice room, good bed, friendly. And we eat really good at the Restaurant ape elban! Grazie mille

Points positifs: Nothing. Dreadful hotel. Do not stay here.

Points négatifs: Very poor attitude by staff, very outdated hotel and in desperate need of a refurbishment. We read the poor reviews before we booked but thought we would take chance. Be warned it’s dreadful do not waste your money.

Points positifs: Petit dej très bien Serveuse adorable.

Points négatifs: Les deux à l'accueil n'étaient pas très accueillant même pas un sourire Pas de WiFi dans la chambre

Points positifs: I was charged twice for the room. We paid cash and they took the same amount off my VISA. card I have sent them emails but have not got a reply.

Points positifs: Rapport qualité/prix excellent et personnel très agreable. La chambre était très confortable.