Hilton Garden Inn Providence

Under construction do not book

Points positifs : The staff was curtious. Location is convenient and view is lovely overlooking the harbor.

Points négatifs : The hotel is under construction. It is significant. The work begins at 8:30 am. The structure vibrates. The water supply in the hotel is disturbed by the construction. The power is weak, and the water runs brown for a few minutes. Most of the fixtures in the room were faulty. I was supposed to stay 2 nights. I left stating they should not be open. They did refund me for the night. I will try them again after the renovation. This is due to be completed in May. The location is very convenient and the view is lover Y over looking the park and harbor.

No amenities Hotel is undergoing renovation's

Points négatifs : We were not advised at the time of the reservation that the hotel is undergoing renovation's. The restaurant and bar are closed. No morning coffee even available on -site . Very noisy!

terrible heating system

Points négatifs : it is not in good location, the heater in the first room was broken and blowing cold air only. We were relocated to another room while given a free breakfast voucher for that. The heater in the second room worked fine however the fan was on all the time. We set it to 63 and woke up to sever heat in the middle of the night. We turned it off completely and thiught it would be safer to use more blankets

Clean, safe, pricey for what you get

Points positifs : Location on water & bike path, rooms clean, showers very hot

Points négatifs : Charged for a waterfront room, when didn't get one told not guaranteed due to third party booking. Also would not provide receipt and claimed due to third party booking. Sleep number beds could not change settings. Bathroom tub outdated, but new sink

renovations are going great

Points positifs : great location, overlooking the bay

Points négatifs : The hotel was under renovation and this was not disclosed anywhere. the work is very nice and i am sure that it will be wonderful after it is complete, but it would have been nice to know prior to arrival. the carpet is new but the design is one that makes you think it is worn and old. they should rethink the design.