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The location for strolling through Rosarito cannot be beat, nor the Easy access to get on the 1 toll road to Ensenada. The staff was incredibly friendly and if your looking for a place with no language barrier due to a lack of Spanish you are set. The rooms in the original hotel were clean but a little dated and it showed with high winds durring our visit there were a lot of little noises from the window ac mounted in the wall to the gap in the door as you entered the room, no spare pillows for a hard bed made the nights sleep somewhat restless as well. Offsetting all of this was a beautiful ocean view that was unobstructed for one hell of a good price, on a side note though, we're pretty sure room 616
attention and friendliness N/a
The view was beautiful & the beach front location made it super convenient. It was VERY loud in the hotel. We could hear all hallway noise right through the door. The bed was also very uncomfortable.
I liked the room, its setup, and view. The cleanliness was very good, which always gives a resort an extra star. The restaurant also services delicious food, and there's delicious taco stands just across the street. I did not like the lack of service for the resort's Wi-Fi connection. The connection repeatedly loses signal and it makes it difficult to communicate with others back at home. To add to this, the security guards also made our final night of stay a little uncomfortable with inconveniently proposing that we turn our music down at only 9pm or 10pm at night. This was especially inconvenient considering that there was music blasting from the Penthouse just a few floors above out Grand Suite. You would think they would be more understanding and lenient on this considering it was not beyond midnight and others were enjoying music as well.
Staff was really great , hotel was very nice and cleaning. Hotel very pretty inside and out. No complaints what so ever about this hotel.
The property is will maintained,friendly staff, clean, comfortable, up scale vibe, lux feel, great value. Nothing really negative to say of point out. We did not experience any negative situations.
Nothing. The room smelled badly, the WIFI did not work at all, front desk could not get me a phone number I really needed, the pillows were very uncomfortable, there where little black ants everywhere...
I highly recommend this hotel, The rooms are clean, The staff super friendly!! I loved everything!
breakfast was very good the orange juice was fresh squeezed staff very helpful and attentive
We've always stayed at this hotel In Rosarito. Very central location.
Friendly staff Room service could have been faster
The location was pretty good and felt pretty safe. The hotel lied, there was no balcony there was no bath tub, the room didn't look like the pictures at all. And the bed was like sleeping on a rock.
Rooms are close to street and car noises cant be ignored.
The view, like any beachfront property Run down hotel. very poor maintenance. bad quality mattresses. Stained sheets. Very used towels. Small toilet. Felt very un-clean. Just cheap all around.
The clean room. The view. The parking. Everything was great!
The location was excellent. Was a bit away from downtown but you can catch the bus for 80 cents. you can walk either right or left on the main road and find great food. Go left and you will find a great taco shop but be ready to hit a language barrier. Go right and you will find an excellent seafood shop with english speaking waitresses. Our room was right above the bar and they played loud music which kept us up past 12 at night. I would definitely stay again but would demand that I be put in room other than room 201
Best part of the hotel is the ocean view. It sits cliff side with easy access to the beach below The mattress was old/lumpy The slider didn't lock Sheets and pillow cases were dirty
I slept Employees and not friendly at all! On in check in the group of girls were. After that no. The "included breakfast" was a joke! A bag of milk and an apple. Rooms were "remodeled"!!! Haha ya like 10 years ago. The casino dealers were not consistent. Some burn cards some don't. ThE beautiful pool dont have water in it. But last but sure not least, BUGSSSS!!! We had 4 rooms and bugs in them. Disgusting. Very upset the way employees handled our company and will NEVER return if it's up to me. I will be sure to refer yu all my enemies
Staff was very friendly and helpful. The restaurant is located right on the beach. Great food at reasonable prices for a resort. The rooms are nice. Nothing extravagant, but you definitely feel at home in them, especially with the sound of the ocean constantly filling the air. No fridge or microwave in the room we stayed in, but there are small stores and restaurants nearby, and downtown is just about a ten minute walk away. I would totally recommend this place to anybody looking to experience Rosarito, but who would prefer the sounds of the sea at night over the bass thumping rattling of windows.
cozy place to stay very welcoming would stay here again WiFi sucks!
The only nice thing was that it was close to the beach and the price There is no A/C!!!! No refrigerator, microwave, and TV wasn't functioning. Try staying at this hotel when it's super humid is the worst!! Rooms smelled moldy. My group moved to the Rosarito Beach Hotel!
Location and staff Garage entrance was very steep making it difficult to get in and out of, room smelled extremely moldy, there were no light bulbs, no towels, security lock was broken and dinner choice was only chicken. The only positive was the staff was very friendly.
Close to everything The pool is always cold need more mantaines if the put a heater pool it will work much better Rosario is alway more cooler
Decent beachfront location Pool and bar area Free breakfast Rooms old but pretty clean Bar staff was nice Got free beer while waiting in line for check in Too far from main beach area for me ie. papas and beer (10-15 minute walk) Property is very old and run down Wifi in lobby works but does not work in rest of hotel (even though it says there's a signal). A real bummer Charged extra $10 for checking out 30 minutes late (hotel wanted $20, which is more than 1/2 of one night, but talked them down) Elevator is rickety and awful. Often got stuck for 1-2 minutes, and many buttons didn't work at all No aircon Not recommended to stay, go elsewhere even if it means spending a bit more
Nada Everything. 1st off the hotel rating for this place is completely deceiving. The pictures show a casino, the casino was non existent. The place was surrounded on all sides by Barrio. If it wasn't for my wife and friend making a joke about it all, I wouldn't have been able to stay. The door to the room at some point had been broken into. The security lock was missing (replaced by maintenence once we asked) The front desk had me rent a remote control for a room with no TV. The list goes on and on. I would not suggest this hotel to anyone of my friends visiting rosarito. I am not sure how people continue to give this place anymore than a poor rating. I could have stayed alot better place for the money. And I will next time.
My favorite part about my trip was check out, hotel was very dirty smelled of vomit and marijuana the entire time, not to mention our room was dirty upon checking. Used condom on the side of the bed and used qtips and trash in the drawers and dirty sheets. When we asked if they could please change our sheets they seemed bothered The first night was kinda quiet, we were woken up at 3am to screaming coming from the hall, the people next door were extremely intoxicated, we informed the front desk and nothing was done. This hotel is similar to a fictional show called american horror story, I'm so glad that I left that hotel alive and std free from sitting on the toilet
Nothing Everything was in horrible condition. Will never again stay there!
Maybe the location was the only thing i like This is a run-down hotel that needs a lot of love. The building from the outside looks decent but there are a lot of opportunities. The carpet on the hallways look like they are 50 or more years old and the rooms lack a lot of attention (maintenance and housekeeping). This hotel needs a very engage manager
phone didnt work, tv didnt work. Zero bathroom amenities. The elevators didnt work, and our neighbors were living in the hotel. Very interesting.
Nothing really. The hotel is right in the middle of a barrio. Even the beach down the street was very dirty. Everything feels sooo dirty and insecure. Staff was ok though.
I love the hotel, the pool, location, jacuzzi, parking but best of all the service
The swimming pool was heated and a great place to relax, the hotel rooms were very comfortable and the buffet restaurant very reasonably priced, and there were department stores close by.
Amazing services N/a