Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
attention and friendliness N/a
I liked the room, its setup, and view. The cleanliness was very good, which always gives a resort an extra star. The restaurant also services delicious food, and there's delicious taco stands just across the street. I did not like the lack of service for the resort's Wi-Fi connection. The connection repeatedly loses signal and it makes it difficult to communicate with others back at home. To add to this, the security guards also made our final night of stay a little uncomfortable with inconveniently proposing that we turn our music down at only 9pm or 10pm at night. This was especially inconvenient considering that there was music blasting from the Penthouse just a few floors above out Grand Suite. You would think they would be more understanding and lenient on this considering it was not beyond midnight and others were enjoying music as well.
The view was beautiful & the beach front location made it super convenient. It was VERY loud in the hotel. We could hear all hallway noise right through the door. The bed was also very uncomfortable.
The location for strolling through Rosarito cannot be beat, nor the Easy access to get on the 1 toll road to Ensenada. The staff was incredibly friendly and if your looking for a place with no language barrier due to a lack of Spanish you are set. The rooms in the original hotel were clean but a little dated and it showed with high winds durring our visit there were a lot of little noises from the window ac mounted in the wall to the gap in the door as you entered the room, no spare pillows for a hard bed made the nights sleep somewhat restless as well. Offsetting all of this was a beautiful ocean view that was unobstructed for one hell of a good price, on a side note though, we're pretty sure room 616
Staff was really great , hotel was very nice and cleaning. Hotel very pretty inside and out. No complaints what so ever about this hotel.
Nothing ! Everything!
The property is will maintained,friendly staff, clean, comfortable, up scale vibe, lux feel, great value. Nothing really negative to say of point out. We did not experience any negative situations.
Close to everything The pool is always cold need more mantaines if the put a heater pool it will work much better Rosario is alway more cooler
Maybe the location was the only thing i like This is a run-down hotel that needs a lot of love. The building from the outside looks decent but there are a lot of opportunities. The carpet on the hallways look like they are 50 or more years old and the rooms lack a lot of attention (maintenance and housekeeping). This hotel needs a very engage manager
Nada Everything. 1st off the hotel rating for this place is completely deceiving. The pictures show a casino, the casino was non existent. The place was surrounded on all sides by Barrio. If it wasn't for my wife and friend making a joke about it all, I wouldn't have been able to stay. The door to the room at some point had been broken into. The security lock was missing (replaced by maintenence once we asked) The front desk had me rent a remote control for a room with no TV. The list goes on and on. I would not suggest this hotel to anyone of my friends visiting rosarito. I am not sure how people continue to give this place anymore than a poor rating. I could have stayed alot better place for the money. And I will next time.
Nothing really. The hotel is right in the middle of a barrio. Even the beach down the street was very dirty. Everything feels sooo dirty and insecure. Staff was ok though.
Nothing Everything was in horrible condition. Will never again stay there!
phone didnt work, tv didnt work. Zero bathroom amenities. The elevators didnt work, and our neighbors were living in the hotel. Very interesting.
Location and staff Garage entrance was very steep making it difficult to get in and out of, room smelled extremely moldy, there were no light bulbs, no towels, security lock was broken and dinner choice was only chicken. The only positive was the staff was very friendly.
Decent beachfront location Pool and bar area Free breakfast Rooms old but pretty clean Bar staff was nice Got free beer while waiting in line for check in Too far from main beach area for me ie. papas and beer (10-15 minute walk) Property is very old and run down Wifi in lobby works but does not work in rest of hotel (even though it says there's a signal). A real bummer Charged extra $10 for checking out 30 minutes late (hotel wanted $20, which is more than 1/2 of one night, but talked them down) Elevator is rickety and awful. Often got stuck for 1-2 minutes, and many buttons didn't work at all No aircon Not recommended to stay, go elsewhere even if it means spending a bit more
The only nice thing was that it was close to the beach and the price There is no A/C!!!! No refrigerator, microwave, and TV wasn't functioning. Try staying at this hotel when it's super humid is the worst!! Rooms smelled moldy. My group moved to the Rosarito Beach Hotel!
My favorite part about my trip was check out, hotel was very dirty smelled of vomit and marijuana the entire time, not to mention our room was dirty upon checking. Used condom on the side of the bed and used qtips and trash in the drawers and dirty sheets. When we asked if they could please change our sheets they seemed bothered The first night was kinda quiet, we were woken up at 3am to screaming coming from the hall, the people next door were extremely intoxicated, we informed the front desk and nothing was done. This hotel is similar to a fictional show called american horror story, I'm so glad that I left that hotel alive and std free from sitting on the toilet
Rooms are close to street and car noises cant be ignored.
The location was pretty good and felt pretty safe. The hotel lied, there was no balcony there was no bath tub, the room didn't look like the pictures at all. And the bed was like sleeping on a rock.
Friendly staff Room service could have been faster
breakfast was very good the orange juice was fresh squeezed staff very helpful and attentive
Nothing. The room smelled badly, the WIFI did not work at all, front desk could not get me a phone number I really needed, the pillows were very uncomfortable, there where little black ants everywhere...
We've always stayed at this hotel In Rosarito. Very central location.
I highly recommend this hotel, The rooms are clean, The staff super friendly!! I loved everything!
I liked the view. Place smells bad. The swimming pool is dirty. kitchen cabinets handle missing. Not a very good breakfast. I would not recommend to take your family to this resort.
The area Peaceful Clean Got an upgraded room Could have had an actual continental breakfast included. It was more like bread and butter, orange juice and coffee plus pastries
Love the location and the privacy. It's a safe place and kids are comfortable walking around alone. Love the fact that we can play tennis and go on a peaceful walk. It's convenient to have a restaurant, bar and a oxxo steps away from your room. We have been staying here for years. We know the staff and vice versa by now. But over the years te grounds of the hotel seem to be getting less and less maintained. The pool is always dirty and the grounds smell of manure? We continue to come back because of the privacy and the fast pass and great rates. But after years of staying here we will be planning our vacation elsewhere. Our kids are now at the age they want to be in the pool all time and do activities. It was something we passed off when they were younger but now literally everytime we visit the pool is green dirty and the jacuzzi never works and there is always something wrong with our room. We had to change rooms 4 times in one day due to broken toilet, broken tub, AC not working etc.. It's so sad this once great hotel is taking a plunge.
La vue, comme une propriété de bord de mer Hôtel délabré. Très mauvaise maintenance. Mauvais matelas. Les draps étaient tachés. Serviettes très utilisées. Petites toilettes. Vraiment pas très propre. Mauvais sous tout rapport.
Le front de mer C'est très mal entretenu. La chambre sentait le chlore et il y avait beaucoup de bruit. Nous avons payé trop cher pour ce que nous avons eu. Nous ne reviendrons jamais ici. On dirait qu'ils ont ouvert puis ont quité le batiment et ont simplement loué les chambres. Les lits étaient vraiment vieux et les draps étaient déchirés. Cela ressemblait plus à un motel. N'y allez pas à moins que qu'ils fassent quelques améliorations
We were given a room that was already occupied, but the lady at the front desk was amazing and wonderful and apologetic -- she fixed the problem instantly . . . by upgrading us to a suite, which we hadn't asked for! For a new building, it sure creaks like an old one . . . when somebody above, below, or on the side moves. And the windows are pretty thin for an urban setting; those late-night sirens don't make it inside at some other hotels, but they rang loud-and-clear here.
Hotel was clean, sleek, looked new, had friendly staff, free breakfast buffet which was delicious, complimentary shuttle, 1 pm check out time.. Hard bed
Friendly staff. Nice breakfast. Pleasant room for a budget hotel. No safe in room.