Hôtels - San Angelo

Location

The room was not handicap accessible I am in a wheelchair. The room was dirty. The rating and pictures of the hotel on your site we fraudulent.

The location was excellent. Right next to the golf course, the river and stores.

I got a room on the 1st floor and did not realize that the front wall was nothing but a glass wall covered in drapes. Felt privacy was slightlying a factor.

The breakfast in the morning was good.

first room I got had ants in the room on the 3rd floor. but the hotel did move me and it was taken care of. regardless best place!

We were in town for ASU Family Day, and the hotel was full with groups from several other events. However, the staff was all very friendly and patient, making sure everyone was satisfied. Thank you again!

Everything was awesome!

Clean, comfortable, friendly, great breakfast buffet

Perfect location for what we needed. The staff was incredible. Had a sick baby & they assisted very quickly to help make the best of a bad situation. Breakfast wasn't extravagant but it was fresh and what was there was hot.

The pool is outdoors and felt like a small caged area. The area was fairly clean but the hot tub was empty without explanation. No towels by the pool either. Not a huge deal but something to mention. This didn't really affect our stay.

All was perfect...

lady that was preparing the food was bringing out more food for us that was waiting-there was a housekeeping lady come in and stepped in front of us and helped herself,mumbling about she was going to get her some food and she didnt't care what was said

Service

I loved all the activities that were available to my daughters.

I did not like that there were individuals smoking outside my room and I called twice to the front desk to get it resolved yet they did nothing!!!

Nothing!!

No one at front desk first night then place was so nasty and dirty one we got room we didn't even stay both nights.

Emplacement pratique.

Lits horribles. Comme de dormir sur un rocher.

Location was good

The carpet was soaking wet causing a bad smell in the room

Beds were comfy.

AC was loud, tap water reaked of bleach/chlorine, halls smelled musty. I believe I could've stayed somewhere else that was this nice or better for half the price.

Staff was very helpful. Even gave us 'goody bags' for our exploration and walk around the next day. Gave us brochures on San Angelo and the local highlights for us to explore.

Room was very nice.

TV wouldn't change channels.

This was a great room the people were friendly the rooms were very nice and clean and can't beat the price

The only thing wrong with our room was that the batterie cover on the remote wouldn't stay on and the clock wasn't plugged in

Outdated rooms, bad oder in room, poor customer service,I asked if she had a room on the ground floor for my husband who is a disabled Vet I was told, yes for10$ upgrade! Disrespectful as thete isn't an elevator.

location

Dirty floors, dirty blankets and sheets, they ran out of towels

Not until we checked out were we told that we were being charged $75 for our pet! That fee was NEVER mentioned to us when we booked or when we checked in! I have traveled to many places with my dog and never was charged ANYTHING CLOSE to that amount. It is a ripoff. Please beware!!!!

The only thing that I liked was the maid keeping my room clean

Well let's start with my a/c not working in the room then I changed rooms it took me at least till 9pm to get the room cool.the next problem I have to keep going to the front desk my card for the room would not work I have stayed there 3 times this probably will be the last

Great location, good breakfast, very clean, would definitely recommend

L'hôtel est très propre et le personnel était sympa et serviable !

Overall, pretty nice place. Friendly staff. Best price for not a sleazy place. Any hotel that has fresh biscuits and gravy is good by me.

The light to the pool stayed on all night. Our room was on the 3rd floor (elevator was broken) and the light was able to illuminate our room past the blackout curtains. 3am looked like 8am, so it was a constant panic of checking the clock thinking we'd overslept.

Everything, everyone was so polite ,friendly,very very personable and just over all excellent customer service,everyone worked hard in making sure guests were happy and everything was good. The lady that works in the breakfast area was constantly cleaning refreshing foods,taking guests trash very happy to help everyone

Everything was great no complaints

Our stay was wonderful in every aspect!!! All staff was absolutely amazing! The day of, they were able to accommodate my mother in a handicap room which was ide for her needs & they were able to assign me a room right next to my mothers. going back 4sure!

I'd of preferred to swim in a clearer pool but that was the least of my worries.

The staff was very friendly.

The rooms are not inside the building.

Le petit déjeuner le matin était sale

Breakfast was hot

The room was wonderful and spacious. We had a 2 bedroom suite. The price was more than fair. Staff was very cordial and helpful. We will intentionally pick this hotel from now on when we visit San Angelo.

Hotel was fantastic. Staff were super friendly and went out of their way to accommodate us and our 1 year old.

I was traveling alone to visit my army boyfriend. The hotel staff was super friendly! The clerk even sat with me while I ate dinner one night because my boyfriend had to report back before dinner every night! Everything was super clean... And I'm very picky.

The room was very clean when we came in and everythimg was washed. The staff was very friendly and the food tasted good at the cafe.

The room was fairly expensive for just a single night in a location that would not warrant it. The pillows are also not very soft.

Le personnel était sympa et très compétent

Lits petits mais confortables

We weren't sure what to expect for the great price that we were able to book this room for...but it was one of the best properties that we had the pleasure to stay at. At check in, the lobby is well maintained and we were greeted with a smile from Rusty who was able to explain all the amenities that are available to guests of the hotel...for example they have a lending closet, washer and dryers are free for guests to use, gym is 24 hours and they have a well stocked shoppette to purchase items at a reduced price. We walked into our room and couldn't believe how well the room was decorated, furnished and supplied with items. The beds and pillows are very comfortable, the room was clean and check out was a snap. The Candlewood Suites in San Angelo have definitely made us always want to look for one when we arrived on the road. Thank you very much for takingredients care of us.

Nothing

AC was off when we arrived room was hot took for ever to cool, door to entrance had about 2 inch gap.

The closeness to my in laws

The parking is a joke. Roaches in the room and our feet turing black from the carpet the staffs rudness and the whole no contental breAkfast unless you consider coffee such.

Roaches everywhere.