W San Francisco

Points positifs : I loved the staff! They were nice and very friendly! I also liked how we were able to communicate through texting and they replied very quickly.

Points négatifs : I asked for more conditioner for our stay, but we didn't get any extra. I also didn't like how there wasn't room for water or food in our fridge, but overall I loved this place! Definitely booking a room at the W in the future!

Points positifs : Great centrally located property. Rooms were very zen, beds super comfy and lots of cool little details that made the stay pleasant.

Points négatifs : Staff was hit or miss. I get that they want to create a chic vibe but a smile wouldn't kill anyone. Did get the requested high floor room with some semblance of a view.... granted our flight arrived at 5pm on a holiday weekend makes sense why they couldn't accommodate that request.

Points positifs : Liked the decor and comfort of the room

Points négatifs : Phones are not answered in time

Points positifs : Beds

I love the W.

Points positifs : Rooms have an awesome view of the city, very modern decor, and comfortable beds. I've only ever stayed here on business, but this is an impressive hotel with impressive rooms if you don't want to spend a thousand bucks a night at the Fairmont.

Points positifs : J'ai adoré le personnel ! Ils étaient gentils et très sympa ! J'ai bien aimé aussi comment nous avons pu communiquer par messages text et ils ont répondu très rapidement.

Points négatifs : J'ai demandé plus d'air conditionné pour notre séjour, mais ça n'a pas été possible. Je n'ai pas aimé qu'il n'y ait pas d'eau ou de nourriture dans notre réfrigérateur, mais dans l'ensemble, j'ai adoré cet endroit ! Je réserverai au W dans l'avenir.