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Clean, friendly staff, get a corner room where there's an awesome window that opens up to the outside. We arrived and the gentleman at the desk said our room wasn't quite ready. He said "I have a single bed room available, is that okay?" To which I responded, our room is a double bed room and I pulled out my receipt and showed him, to which he then gave us the correct room. (Which was very nice) During checkout we went up and told them we were leaving and then said we owe $460. I then said, "This was already pre-paid, and pulled out my receipt." He then said "Oh yes, I see it here."
The room was well done, I had great views and the bed was super-comfy! The staff was incredibly helpful and nice. I didn't like paying an extra $18 for parking
This hotel was so much better than I could have imagined. Extremely clean, friendly staff, amazing location. The rooms were very comfortable and the rooftop view was really nice. It is walking distance to the space needle and pike place market and there are tons of cute restaurants around. They have bikes you can rent and umbrellas that you can check out for free. Parking was $18/night but they did let us leave it in the lot after we had checked out.
Location and on-site parking were great. No AC in room. Might not matter on a typical Seattle day, but it was in the 80s and we were on the 5th floor. For $250/night, I expect to be comfortable; we had to keep finding reasons to go out because our room was so hot. Also, many different cleaning products with many different smells=a bit nauseating.
The location of this hotel cannot be beat. Steps away from the Seattle Center and a long walk or quick bus ride or monorail ride away from downtown and Pike Place Market. It wasn't anything fancy, but it was very clean and comfortable. I also loved that they have a little kitchenette in the room, with Safeway across the street and Metropolitan Market (best grocery store in Seattle) two blocks away. There wasn't anything I didn't like. I would definitely recommend this hotel to a friend and would stay here again.
Great Location. Clean. Great staff. Room had a great view. Short walk to Needle and other attractions. Good places to eat nearby. Would gladly stay here again. My only gripe is the room was too small with the double beds. It was a bit difficult to move around in the room. This was a minor issue and would not stop me from staying again.
My family has stayed here two times now. We liked it so much the first time, we intentionally booked it for our following trip. The location is great! Close to Seattle center, super convenient public transportation, good food nearby- including an adorable old school bakery. The room we had was SMALL, despite us requesting a larger one at booking/online check in.
Clean, simple, tasteful. Small undergroundparking area allows fast indoor access to your vehicle directly from elevator. Quiet inside the place- walls seem very thick. awful yellow paint on them however. Nice basic restaurants, beer and grocery within walking distance.
Although this hotel is just about a 5 minute drive to downtown, I really liked the location. It's on a corner and easy to find, there are a handful of restaurants and bars within walking distance, and it's just enough out of town to where the streets and traffic aren't keeping you up at night or waking you up early morning. There is a Starbucks connected to the hotel which is nice. Overall it is a very simple but clean hotel. Only negative thing I could say is that the pillows aren't the most comfortable, but that's a small thing to complain about. Otherwise great hotel.
Laundry facilities, rooftop viewing area, just a few blocks from the Seattle Center. 30+ downhill walk to Pikes Place.
I was surprised by the look and the care of the staff of the hotel. I booked this place at the last minute. The staff gave options of the local restaurants. There are free bikes and umbrellas (a nice plus). You can go to the roof top and take in the view. I would stay here again
From the moment we checked in I loved this place. Free parking, good location and a very friendly, comfortable place. Decor was different but comfortable. Even when I looked out the window and four people were standing right below window I could barely hear them talking. I'm even considering a staycation here this summer to explore parts of Seattle I've never been to.
We went to Seattle for a quick weekend and the hotel was perfect. Walking distance to the Space Needle where there is the monorail you can take straight to the mall (roundtrip ticket is $4) and walk down to pike market. The hotel offers a shuttle but it was nice to walk a little bit and see everything on the way. Nice rooms and yummy pizza place/bar connected to lobby.
My wife & I enjoyed our stay at the Maxwell. We really enjoyed its location in Queen Anne in which it was pretty easy to get to just about everything else in Seattle. Close to a lot of bus routes. You can even see the Space Needle as soon as you step out. I know they offered a shuttle service, but I really enjoy experiencing a city first hand. A lot of nice hole in the wall spots to eat & drink, nearby. Funky little hotel & friendly staff. Had a small pool in the basement & a fitness room. Restaurant in the lobby. No complaints, I would stay here again... It's not really a complaint, but the comforter was different than what I'm use to. It would actually fall off of me while I sleep.
Beds were terrific- loved the individual down comforters. Bravo! The room was decorated nicely and the space was huge. The bathroom was also very large and comfortable. Loved the Tommy Bahama dispensers for shampoo/conditioner/ shower gel Our shower was large, angled, and modern with no door/ curtain. The water sprayed into the bathroom possibly causing a hazard with the mess. The pillows were VERY hard. Lastly, we thought it was very strange that the room had a teeny tiny ironing board that was 3 inches tall. Not helpful.
We stayed at the maxwell this valentine weekend. The hotel is very clean and nice. We have stayed in much more expensive but this could keep up with them all. Hotel employees were very nice. I would give this hotel a five star but after i left i noticed a $27.40 charge. I called and they said it was because i took the stuffed animal that is on the bed. They said i was notified of the "adoption fee" at checkout. I was NEVER notified. I am a little grossed out to think how many people slept with the stuffed animal before i took it (a little creepy) and to think i paid $30 for a $5 toy. A very nice hotel that ruined my opinion for $30. I was even trying to get my parents to go there soon!
very friendly staff very cozy bed really fun interior no bathtub
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
tres bel hôtel avec petite cuisinette et beaucoup d,équipement nous avons été surpris qu.il n' y avait pas d'élévateur surtout pour les valises au 3 ieme étage et pour un si bel hôtel
Tres bon rapport qualite/prix, les chambres sont grandes et confortables, le personnel charmant et a votre entiere disposition.
Tes bon accueil avec beaucoup de renseignements pour les visites Petit déjeuner morose et impersonnel , la climatisation extérieure fait un bruit d enfer ,il faudrait mieux isoler les chambres donnant de ce coté de la rue
Hotel très viellissant,limite entretenu,fait penser aux hotels pour voyageurs de commerce dans les années 70...Seul intéret,terminus du Shuttle en provenance de Vancouver et proxi.de la Needle Tower... Lobby "hall de gare"personnel:impersonnel(le client en attente ne représente visiblement peu d'intéret)Restaurant,style cantine route 66 !
Pratique, facile, bien organisé, confortable, chambre grande. non
à coté de Space Needle en travaux tout autour de l'hotel : très bruyant tot le matin ; salle de bain très petite avec WC.
sa situation géographique, proche commerces et de la ville trop bruyant et très vétuste
son emplacement son architecture petit hiotel pas trop de monde les chambre son un peu rustique et avons eux une chambre avec un geand lit et nous étions deux personnes qui ne dorment pas ensemble et aucune chance d'en avoir une
la situation géographique, le calme et l'apparence extérieure de l'hotel on ne m'a pas changé les draps tous les jours, les robinets fuyaient et l'évier de la cuisine était partiellement bouché.
Chambre bien conçue,pratique avec la cuisine, grand placard, personnel aimable. A côté du seattle centre, proche de downtown et du bord de mer.Bon rapport qualité prix Le système de fermeture de la chambre, bien verifié la bonne fermeture en quittant la chambre
La situation géographique dans la ville. Beaucoup trop bruyant (mauvaise isolation phonique, hôtel situé entre 2 axes routiers)
Excellent service, bon personnel toujours à l'écoute et petit déjeuner correct. Lit et chambre ok. Internet bien mais un poil lent pour autre chose que les emails. C'est bien situé, plein de bus et des bons restos autour. Le style vieil anglais, bof. La moquette, c'est pas mon truc, et la propreté était un peu limite (cuisine collante et autres surprises)... Peut etre un manque de chance, car l'hotel me semble assez propre dans l'ensemble. Quoi d'autre ? Ah oui, ils vous mettent une cuisine, mais la vaisselle est très sommaire... c'est un peu idiot ça...