Trouvez des vols pas chers avec Shenzhen Airlines

Points positifs : Flight crew helpful

Denied a seating pass denied a ticket

Points positifs : I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Points négatifs : I would like to get a full refund

Want a review for a flight they can't book

Points négatifs : You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

Discriminated and wasn't allowed to board

Points négatifs : Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

Boarding Delay

Points négatifs : Forty minute delay boarding with no announcement of reason why

Extremely delay without any info

Points positifs : Crew served perfectly.

Points négatifs : This flight was 13 hours delay. No any info and undated news from airport and Shenzhen airline. I was sitting in the airport for over 13 hours. NO food was supplied. All customers were desperate and annoyed.