Hôtels - Surabaya

Le calme et l'espace dans un lieu hors du temps.

Accueil, beauté de l'hôtel. Hôtel de luxe conforme à nos attentes dans ce domaine.

Aucun point négatif

Personnel serviable et chaleureux avec service rapide Le petit déjeuner est super L'emplacement de l'hôtel est proche du centre-ville. Endroit calme, intime et confortable

À proximité d'un chantier Place de stationnement et son règlement

spa and the foods

nothing

The modern design and facilities. The location and convenient.

confort Novotel classique - superbe piscine -

situation géographique : nulle ! en dehors de la ville et non indiqué. Check in beaucoup trop long : + de 20 Mn. et personnel de la réception pas sympathique - voire agressif. Personnel du restaurant incompétent et ne parle pas anglais. Quant au bar : personnel gentil mais innéficace.

The hotel is centrally located and within reach of all amenities. It is clean, neat and all basic amenities met.Breakfast was good for 3 stars hotel

None

The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup.

I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.

I liked how it was close to all the restaurants for a variety of food choices. It was also easy to get around Surabaya. I liked the size and comfort of the room and bathroom. It was nice and quiet.

It was unclear that the breakfast was included when I arrived so I did not make use of it and was not really sure where it was either.

Everything new and clean. Nice and kind staffs.

Maybe more towards design and looks than on actual usefulness? I could have made use of a drawer or a shelf but there's none, the shower comes right out from a panel on the ceiling so you can't pull it around, etc.