Accueil, beauté de l'hôtel. Hôtel de luxe conforme à nos attentes dans ce domaine. Aucun point négatif
Le calme et l'espace dans un lieu hors du temps.
Palace au charme suranné, mais pourvu d'un confort moderne, invitant à la rêverie voire à la nostalgie, dont le personnel vous entoure à toute heure d'une amabilité et d'un dévouement qui ajoutent à la sérénité apportée par les lieux. Oasis de tranquilité en plein coeur de Surabaya où vous vous sentirez choyés tout au long de votre séjour. Terima kasih banyak.
spa and the foods nothing
In my traveling life,I found the Java Paragon Hotel to be of excellent value in all aspects.I might be interested in renting an apt. in the residences if my business plans take off. My compliments to yourselves for running an excellent operation.
The hotel staff was very friendly and helpful.
The modern design and facilities. The location and convenient.
confort Novotel classique - superbe piscine - situation géographique : nulle ! en dehors de la ville et non indiqué. Check in beaucoup trop long : + de 20 Mn. et personnel de la réception pas sympathique - voire agressif. Personnel du restaurant incompétent et ne parle pas anglais. Quant au bar : personnel gentil mais innéficace.
The location is Great near the Plaza Tunjungan which is the shopping district of Surabaya. The hotel itself is located 5 minutes from District Court of Surabaya. It made me easier to attend court hearing. Right in front of the hotel there is a small restaurant called "Rawon Setan", famous for its outstanding yet cheap beef soup. I did not like how they convert USD to IDR above their own given rates. I saw in the front desk that 1 USD = IDR 8950, but the receptionist made the conversion USD 1 = IDR 10,000 without consulting with me.
The staffs are very friendly, polite and very helpful. The room is clean and spacious, make it very comfortable. Wide selection of TV channels will cater for various needs. The breakfast spread is very limited. Not many changes in breakfast variety for my 3 days stay in the hotel.
Pretty much everything. Hotel was clean and modern; room was spacious; staff were helpful and the location to the town square meant ready access to food and entertainment. Free WiFi was an added bonus.
I liked how it was close to all the restaurants for a variety of food choices. It was also easy to get around Surabaya. I liked the size and comfort of the room and bathroom. It was nice and quiet. It was unclear that the breakfast was included when I arrived so I did not make use of it and was not really sure where it was either.
Everything new and clean. Nice and kind staffs. Maybe more towards design and looks than on actual usefulness? I could have made use of a drawer or a shelf but there's none, the shower comes right out from a panel on the ceiling so you can't pull it around, etc.