Leonardo Boutique Hotel Tel Aviv

Terrible service & run down. Intentionally misleading in descriptions

Points positifs : Not much.

Points négatifs : They intentionally lie about having parking...they don't. That was a criteria for which I wouldn't have otherwise chosen the hotel! They intentionally lie, and then try to justify it by saying there are paid parking lots nearby. *ANY* hotel in the world can claim that. It's a lie, and it's fraud. The towels are shredded and falling apart. I had no hot water in the shower for 2 days. The shower didn't drain properly, almost flooding the bathroom each time. They offered a certain credit, then tried to lie again when I went to check out by claiming they never made such an offer. Fortunately, I had it in writing and the desk agent chose to disobey a direct instruction from a manager and honor it. Never mind parking...there isn't even a place to pull up a car to stop and unload. I tried to park at the entrance to a nearby parking lot because I couldn't just stop and block traffic on the street, and I was subjected to a screaming verbal tirade from some person who came into the hotel. Don't stay here. Ever. For any reason.