Points positifs : Thrifty seems willing to refund me the insurance if I send them proof of payment.
Points négatifs : I had already purchased insurance through carrentals.com and then was billed for it again on the rental. I asked for snowtires and was told they didn't have any. They driving at this time was very treacherous without snow tires.
Points positifs : Friendly local staff and shuttle driver.
Points négatifs : The drop off location listed the wrong address during booking and on our paperwork when we picked up the car. This was misleading that this was an off site location with a shuttle leading us to scramble at the last minute trying to find the location and shuttle over to the airport.
one rude person
Points positifs : I had an early weekend flight and my drop off was an inconvenience. At first I thought no one was there but someone appeared. The person was annoyed but gave me a ride to the airport. I wasn't checked out or given a receipt, usually one is emailed to me but no nothing yet and it's been over a week. This is the first time I've encountered this person working there and I hope I never have to again.
Points négatifs : I didn't. Like that the person was "put out" by my drop off. I wasn't checked out and haven't received a receipt. I don't know why I couldn't just leave the car at the airport.
Points positifs : GREAT SERVICE
Points positifs : The Customer service at the pick up and drop off. The shuttle bus drives were very helpful. I didn't wait a minute to get the shuttle bus from and to the airport. Good and friendly people. Very good service in general.
Points positifs : All was as advertised. No complaints.
Points positifs : They gave a discount since the car was smaller than the type I reserved.
Points négatifs : Waited for a shuttle that never came for about 15 minutes then had to call them again. They didn't have a car ready and waited another 20 minutes. The only car they brought forward was not the type of rental I had reserved. Their site is not actually at the airport.
Points positifs : Vehicle was just what we ordered. Service was great and price was the best.
Points positifs : Staff were really friendly and helpful
Points positifs : The staff were all extremely friendly, the shuttle was prompt and the car was exactly what I needed at a very reasonable price.
Points négatifs : My only suggestion would be to be more clear on how to reach the business from the airport. I had to go to another business' rental counter to ask so they could call the shuttle for me. The shuttle arrived quickly after that.
Points positifs : Friendly staff and quick pickup am
Bd drop off
There's a Reason for the Name Thrifty
Points positifs : We got that van switched before something unsafe happened. Tha van had tires that were so worn that wires were exposed. The company reduced the rental rate without a hassle.
Intermédiaire (Toyota RAV4 ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à Burlington.
Thrifty possède 1 succursale à Burlington. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.
Non (selon nos données)