Hôtels près de Bridgestone Bijutsukan - Tokyo

Points positifs: Service parfait coûtait beaucoup d'argent

Points positifs: Public areas are impressive, and the staff quality is amazing. Good location near Ginza.

Points négatifs: "Executive king" room was outdated and generally unimpressive, especially for the price. I have heard that the rooms in the Tower are better. I would not stay again.

Points positifs: Location

Points négatifs: Recognition for returning guests

Points positifs: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.

Points positifs: everything, a very modern hotel, a fantastic experience and great views

Points positifs: La catégorie supérieure de nos deux chambres en une suite de deux chambres est inoubliable!

Points négatifs: Rien

Points positifs: De bout en bout, tout le service était toujours excellent, le personnel était sincère et ma chambre était confortable et propre. Je souhaite revenir bientôt.

Points positifs: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.

Points négatifs: The hotel starts on the 28th floor, so it feels detached from the surroundings.

Points positifs: Tres bel hotel design

Points négatifs: Restauration trés cher

Points positifs: Le personnel très attentionné, le cadre, la vue sur la baie.

Points négatifs: Non, que du bonheur.

Points positifs: Everything was Excelent!!

Points positifs: La gentillesse du personnel, la décoration générale de l'hôtel, la vue spectaculaire

Points positifs: Le personnel était très serviable. Un accès facile à beaucoup d'endroits à pied, en taxi, ou par train (près de Shinbashi et gare de Shiodome).

Points négatifs: Le petit déjeuner était 25 dollars par personne et ne comprend pas grand chose. Aucun bon petit déjeuner autour. Très surpris que l'anglais du personnel n'était pas si bon que ça.

Points positifs: Room was extremely clean and the concierge was awesome. We opted for an included breakfast and were given two breakfast tickets, free mini bar, robes and slippers. We were on the top floor and the views were spectacular. The location was great and gym was nice also. Would go back!

Points positifs: The JR Suite was amazing. Love the high floors and view of Tokyo Tower. Customer Service at the front desk was excellent. After we paid for the upgraded suite we were a lot happier.

Points négatifs: Initial room was very small and they put us on the floor with the business and fitness area so people were in and out on that floor. Room was very very small where our 2 luggage would not fit. My GF kept on bumping her elbows into the shower door and the sink as there was no space in between for her to do her hair and make up. We had to upgrade to the JR. Suite at a very high price. The JR. Suite was an excellent room. We didn't need the living room area but it was a nice adder. What we were expecting was a bedroom similar to the JR suite bedroom but never got it on the regular booking. Concierge needs to look into what he's doing more. We asked about the Robot Restaurant and see about making reservations for that Saturday Night. He booked the reservations but didn't realize that payment up front is required. When we go to the place we were turned away as it was full and everyone had paid in full prior to arrival. When I tried to explain to him I don't think he spoke English well enough to understand. I was not mad at him as we understand we are in another country with a language barrier.

Points positifs: Housekeeping was good Kept clean Staff were mostly helpful Quiet Near Shimbashi and Shiodome Stations Amenities were good Airport Limousine to Narita

Points négatifs: At check-in we were told we needed to pay for a separate room as my mother and my sister together with me are considered too old to fit in one room with two double beds. They said a larger room would be available that could accommodate the three of us together the next day but we would have to pay an additional 330 USD per night of stay! Our flight landed 11 pm at Haneda by the time we got to the hotel it was already almost 12:30 am, we were exhausted! Renting an additional room also costed the same amount $330. That's the option we went with for at least a day. We then booked a second room online for the subsequent 5 days for only half the price they asked us for upfront. It made little sense from a business perspective if they had let us upgrade to a one bedroom that would release them of two smaller rooms that they can charge more for. Internet is slow especially at night, can barely read the news. Air conditioning was weak in one of our rooms, I was sweating a lot.

Points positifs: Convenient location, quiet and modern room. Free in-room lan connection. Very friendly, helpful staff.

Points négatifs: Iron only available in laundry room (so you have to bring your clothes there - no place to hang them while you iron several shirts...). I find that the room is expensive compared to the Park Hotel next door (which is more modern and larger rooms...).

Points positifs: We found the staff extemely helpful especially the guest relations desk went out of their way to be of assistance. The rooms where very comfortable. I was going to move to a cheaper hotel, but the manager organised me a fabulous rate for the extra days, so I didn't move.

Points négatifs: No

Points positifs: Staff were extremely helpful and courteous.

Points négatifs: None.

Points positifs: Great location very close to main shopping area in Ginza.

Points négatifs: Room on the small side.

Points positifs: The view from the room was beautiful, I loved the bathroom window which could be made seeing through, so you could enjoy the view from the shower.

Points négatifs: No complaint, very satisfied.

Points positifs: The design is lovely and the location can't be beat. The hotel is high up and it is great to look down on Tokyo.

Points négatifs: The pillows were uncomfortable which took away a little bit of ease of sleep.

Points positifs: The views from our room were good, it was nice and clean.

Points négatifs: I thought for a hotel of this standard the staff would be able to understand English a bit more, not very well situated for shopping more of a business hotel. No english Tea,

Points positifs: The location not far from Ginza and the metro station Shimbashi/Ginza is useful.

Points négatifs: There isn't a gym. And the Internet isn't a wifi but cable. I carry an iPhone which is useless without a wifi. Breakfast selection should be changed daily.

Points positifs: The location directly across from Tokyo Station is super convenient, the rooms are clean and extremely well-appointed. Very friendly staff. I would definitely stay at the hotel again during my next visit to Tokyo.

Points positifs: Location to shopping, Tokyo Stock Exchange, Imperial Palace, Narita Express, subways and peace and quiet due to the location of the hotel: 27-34th floors.

Points négatifs: Small rooms. Bedspread adornment had "funky stains". Breakfast was a little pricy for $30 for a buffet....but it was delish so I ate there for convenience.

Points positifs: Great location at station, very clean and quiet.

Points positifs: Idéalement placé dans l'enceinte même de la gare de Tokyo et très partique pour rayonner autour de la ville et dans la ville

Points négatifs: Les chambres sont très propres mais de petite taille.

Points positifs: The staff were friendly and helpful at all times.

Points négatifs: The cost of the meals at the hotel was high.

Points positifs: the staff are absolutly helpful, very accomodating. special thanks to Mr. Nagase and Mr. Kaneko at frontdesk, they both provide execllent professional and heartfelt service. perfect location for JR shinkensan if you want to explore the other provinces with JR East Pass.

Points négatifs: since tokyo station is a huge one, a bit lost to find the nearest exit to the hotel. not enough direction inside the tokyo station.

Points positifs: Service and good location.

Points négatifs: Room is too small.

Points positifs: • Le personnel était merveilleusement gentil et parlait très bien anglais. • l'emplacement était incroyablement accessible étant très proche de deux stations de métro séparées. • la pression de la douche était parfaite et la tête était de grande qualité. • La chambre était très bien rangée. • le message ECO qui pourrait être laissé sur la porte (magnétiquement!) était bon à voir et nous a fourni de l'eau supplémentaire, une belle touche. • Les commodités offertes (cire pour cheveux, peigne, rasoir) étaient merveilleuses.

Points positifs: Easy to reach, clean and tidy room, low-price

Points négatifs: The room is a bit small

Points positifs: Proximity to railway station and very clean and modern hotel.

Points positifs: Very close to the JR station, convenience store very convenient indeed.

Points négatifs: Not much space to hang clothes, but that was the case in every hotel I stayed at in Japan.

Points positifs: Very convenient in terms of location, 24-hour store, free laundry facilities, free (wired) internet connection, very helpful staff, and has everything you need.

Points positifs: Very friendly and helpful staff, super comfortable room (although small, but this is normal for Tokyo) free laundry, and easy access to the convenience store.

Points négatifs: Asakusa-bashi is quite far away from a lot of the main areas of interest of Tokyo (Shibuya, Omotesando, Shinjuku) therefore you spend a lot on subway tickets. Also, the restaurants in the areas cater more to the Japanese and many don't have English menus, so there are limited options if you can't read Japanese.

Points positifs: Very modern facilities and pleasant staff

Points positifs: propreté,calme et bonne situation

Points négatifs: pas de petit- déjeuner possible

Points positifs: Chambre propre et climatisée. Elle était équipé d'un micro onde et d'un frigo. C'est très utile pour se dépanner. Hotel à quelques pas d'une station de métro. Lave linge et secheur à disposition gratuitement au sous-sol. Une superette est accessibilté du RDC de l'hotel. Personnel très poli.

Points négatifs: Peu de place pour ranger ces vetements

Points positifs: Hotel moderne et neuf. Quelques membres du personnel parlent un anglais très correct. D'autres pas du tout mais il y a moyen de se comprendre. Personnel très ouvert, donne des renseignements très utiles pour certains lieux à visiter, souriant, agréable... J'ai pu commandé mon JPrailpass (oublié de le commander avant le départ) à l'adresse de l'hotel. Superette 24h/24 au rez de chaussé. Chambres neuves, design moderne, assez spacieuses contrairement à ce que j'ai pu lire sur hôtels japonais. Lit suffisement grand pour moi seul (je fais 1m95). Connection internet assez rapide. J'ai trouvé assez calme je n'ai jamais entendu les voisins une seule fois. Très bien situé à 50m de la station Asakusabashi. A 1min40s de train de la station Akihabara.

Points négatifs: Nettoyage des chambres semble-t-il payant, mais possible de demander de changer les serviettes... Mais c'est selon moi un détail. Vu les avantages que comporte l'hôtel.

Points positifs: La propreté, la climatisation dans les chambres, le personnel de l'hotel tres compréhensif et très agréable.

Points négatifs: L'hotel, lorsque l'on ne connait pas le Japon et un peu difficile à trouver

Points positifs: personel sympa et cherchant à répondre à nos demandes par tout moyen. Epicerie 24\24 atenante à l'Hôtel. Libre service de petits accessoires de toilette. Connexion internet de qualité (pas de Wifi hélas). JR et métro à coté.

Points négatifs: pas de services annexes (bar, déjeuners) Tarifs flluctuant pour une extension (+6% puis +50%).