Hôtels à Viña del Mar

Points positifs: Beautiful property, garden and people. Elizabeth was a wonderful friendly and accommodating host. Highly recommended. Great value for the money.

Points négatifs: Nothing Did not give it a

Points positifs: The hotel was beautiful, with a nice little garden and a great breakfast.

Points positifs: We chose to stay in Vina del Mar (rather than Valparaiso) as we had a hire car and didn't want to drive in V. This hotel has on site, secure parking (a must for us after an incident earlier on our holiday when someone punctured our tyre as part of a scam). The hotel was easy to find and well located a 5-10 minute walk from the nearest metro station (from where we travelled to and from V). Breakfast orders are made the evening before and served in the conservatory. We had a spacious room (executive double) with a modern bathroom. Very reasonably priced for the room we booked.

Points négatifs: The inside of the bathroom door needed a clean. We were charged for coffee pods on our second day i.e. they were not replenished when the room was serviced.

Points positifs: Location was away from the hustle, bustle and noise of Vina Del Mar and close enough to get around by foot or a very short trip by cab/uber. Short trip by car to Valparaiso. Comfortable and safe hotel.

Points négatifs: Breakfast options were limited - possibly because there were not many guests during our stay.

Points positifs: Chambre très jolie avec une belle salle de bain,le tout très propre.le buffet du petit déjeuner est copieux et varié.de plus,nous avons été très bien accueillis

Points positifs: Chambre très confortable et spacieuse. Accueil du personnel. Tout était parfait

Points négatifs: Rien

Points positifs: Wonderful and charming house with very helpful hosts and staff. Thank you for a wonderful stay!

Points positifs: l'acceuil. Le personnel est super gentil et très serviable. L'établissement est magnifique très bien entretenu. C'est un havre de paix au milieu de la ville.

Points positifs: Service from staff was excellent. Breakfast was very good. Good parking.

Points négatifs: I just noticed that the hotel charged my credit card again. I have already paid, now they charge me again, I need this to be corrected asap.

Points positifs: Staff were very helpful

Points positifs: Propre, convivial, amabilité du personnel. P

Points négatifs: Un peu loin du centre, promesse d'une chambre avec vue sur le jardin... Il n'y a pas de jardin !!!

Points positifs: Nice room. Pleasant staff.

Points négatifs: Weekday breakfast. Breakfast buffet on weekend much better. Dogs barking all night long. Not the hotel’s fault, but the neighborhood has many dogs that barked and barked.

Points positifs: Everything - from the helpfulness of everyone who worked there to the BEST breakfast we’ve had in a long time, and from the stunning sea views to the ridiculously comfortable bed. This place had it all!

Points positifs: Bon personel Excellente chambre avec vue Terrasse magnifique

Points négatifs: RAS

Points positifs: The host family were wonderful

Points négatifs: The room was a little too small for us.

Points positifs: Very nice view from the room, decent breakfast, safe street and helpful staff

Points négatifs: Noise insulation is not great

Points positifs: Idéalement situé entre Valpo et Vina d'El mar, la calle once est desservie par les collectivos "recreo"(650 clp par personne). Métro ou bus un peu plus bas sur le bord de mer. Accueil très chaleureux par Mario et toute son équipe. Notre chambre, tout en haut de l'édifice, était très agréable, lumineuse et très propre. La cuisine commune permet de se préparer son repas. Vue sur le Pacifique depuis la terrasse commune, sympa pour l'apéro au coucher du soleil. Le petit déjeuner est somptueux et pris autour de la table commune, idéal pour échanger avec le dueno et ses hôtes. Possibilité de laver du linge dans la machine mise à disposition gratuitement (prévoir sa lessive). Encore merci à Mario pour le tour de sa ville natale, agrémenté d'anecdotes personnelles. Nous avons passé de très agréables moments dans ce lieu qui ressemble de très près à la perfection.

Points négatifs: Nada!!!

Points positifs: I love the rooms, common areas and personel. They are supercool

Points négatifs: Nothing. All was fine

Points positifs: The breakfast.!

Points négatifs: Sin comentarios

Points positifs: Proximité avec la gare.

Points négatifs: Le petit déjeuner n'est pas servi avant 09:00

Points négatifs: They served the breakfast from 9 to 11, but sometime you need to do things earlier, I think that they need to start at 8 or sth

Points positifs: The hostel owner was super helpful, this staff couldn't speak English, so he came to see me & drive me down to vinà & showed me around.

Points négatifs: A little way out of vinà, but easy to get to Valparaiso

Points positifs: Hostel has the great location just 2 minutes walk from metro station. It is also along the path of collectivos and some micro bus lines. Surrounding was very pleasant. The conditions were excellent (big modern rooms, comfy beds, immediate hot water, fast wi-fi, daily maintenance). Breakfast was very good. I really appreciated the commitment and kindness of every person involved in running this place!

Points positifs: I liked the big house, the decoration style, the staff, very nice, the room comfortable, the breakfast, delicious, the room service, very good.

Points négatifs: It is necessary a phone in the room, for whatever you need, it is essential. A longer period of time for breakfast would be great. I don't have more requests.

Points négatifs: Hotel vétuste, chambre sombre, froide et bruyante, limite insalubre, au parfum ambiant qui fait penser au produit anti cafard. Wifi très instable.

Points positifs: I loved it!! Eduardo at front desk is amazing!!

Points positifs: L’aide d’où personnel et la chambre en général.

Points négatifs: Petit-déjeuner déjeuner à ameliorer

Points positifs: Staff so helpful

Points négatifs: Noisy at night

Points positifs: Fantastic hotel in a great location. The staff were really helpful and went out of their way to make us welcome.

Points positifs: The staff were excellent especially Edwardo helping us sort out our vineyard tour

Points négatifs: It was hard to find

Points positifs: The rooms were big and nice! Eduardo was a nice person who tried to help with everything!

Points négatifs: Breakfast could have more fresh things like juice or fruit.

Points positifs: A nice quirky place to stay, comfortable, friendly and helpful staff that go the extra mile . Enjoyed the homemade pizzas one night with a good selection of wine . Nice areas to sit in the summer and the breakfast was very good .

Points positifs: Not only is the property beautiful but the history behind it was fascinating. The room was gorgeous and comfortable, breakfast was lovely, and the staff, specifically Eduardo, went above and beyond for us. Perfect vibe for a trip with a lover or a best friends getaway. I would come back to stay in this hotel if I were to ever go back to Vina del Mar.

Points négatifs: My only complaint was the lighting was a bit dark in the room, otherwise everything was perfect.

Points positifs: tous: la décoration le confort des lits la propreté le personnel charmant le petit déjeuner très copieux

Points positifs: Superbe hôtel bien situé et confortable. Déco au top et personnel très serviable. Une étape que je recommande!

Points positifs: L'emplacement. La possibilité de laisser la voiture dans le parking de l'hõtel après le check out.

Points négatifs: Le bruit de la rue

Points positifs: Confort et taille de la chambre (après changement)

Points négatifs: A l'arrivée chambre donnant sur le boulevard et fenêtres ne fermant pas (bruit et froid) -->changement de chambre sans difficulté suite à ma demande.

Points positifs: The breakfast and facilities

Points négatifs: The price its a little expensive

Points positifs: Emplacement idéal Personnel disponible et très gentil Chambre spacieuse Petit déjeuner très très copieux Parking souterrain avec accès direct à l'hôtel

Points négatifs: Alrhough there were troubles in the city and the situation was not safe we were unable to cancel out reservation free of charge. While in La Serena were it was also unsafe we could cancel our reservation without any problem. This is not what we call service. Will never again stay in any best western again.

Points positifs: Clean room, free parking, decent location with lots of bars, restaurants and stores. Breakfast was good.

Points négatifs: Staff wasn’t very friendly or helpful. Washing the hotel windows at 3am was a terrible idea. Room service didn’t come.

Points positifs: Lit confortable Connexion wifi Situation géographique Personnel accueillant

Points positifs: The staff were very friendly and welcoming.

Points négatifs: The bread tasted a old.

Points positifs: Free secure Parking, lovely shower. Spacious room.

Points négatifs: Room overlooked the busy and noisy main road. Room smelled of cigarettes and exhaust fumes. Noisy. Very little English spoken

Points positifs: Tout : son emplacement , son confort , son petit déjeuner , la qualité de la wifi , la chambre .

Points négatifs: Le tarif payé en peso chilien ne correspond pas à celui de la réservation en euro .

Points positifs: Hôtel sympa, et très propre, et le personnel extrêmement aimable

Points positifs: Staff v helpful and friendly . Easy access for nearby restaurants . Viña a good place to stay giving easy access to the more hectic ( pick pocketing Mecca ) atmosphere of Valparaíso.

Points négatifs: Would be nice to have a bath as well as shower . View from Room 418 wasn’t great of corrugated iron roof . No English Lang TV

Points positifs: The location is perfect because is Close to everything, the breakfast is another important thing, was really good with a lot of varieties, definitely value for money

Points négatifs: The restaurant service, too slow

Points positifs: the location and the buffet breakfast were outstanding

Points négatifs: the room was a little small to my taste

Points positifs: Great location

Points négatifs: The room a bit noisy

Points positifs: La propreté, le personnel très attentif. Le restaurant. Très proche de la mer, et du centre-ville.

Points négatifs: -

Points positifs: A modern and clean hotel a few steps from the ocean front. Lots of possibilities to walk and relax near-by. Cosy restaurant downstairs where cold breakfast is served also. Restaurants and bars not far from the hotel. Train station (to Valparaiso) ca 20 min of walking. Warm room and OK WiFi.

Points positifs: chambre bien insonorisée. Personnel disponible et sympa. Bon petit déjeuner.

Points négatifs: Nous étions dans une chambre quadruple et dans la salle de bains, il n'y avait qu'un crochet pour 4 linges.....peut mieux faire...

Points positifs: There was a hair in the bathtub and the jacuzzi didn’t work. The room was extremely small and you could hear people outside talking

Points négatifs: Hair in tub. Tub not working. The staff wasn’t very friendly and the breakfast wasn’t good either. It’s too pricey for what it is

Points positifs: Nous avions une chambre familiale, avec deux pièces. Chambre et salle de bains spacieuses et confortables. Propreté impeccable! WIFI parfait! Et bien qu’au cœur de la ville aucun bruit.

Points positifs: Excellente location, restaurant and facilities.

Points négatifs: Small room.

Points positifs: Hotel assez cher, mais comme tous les autres dans cette partie de la ville. À classer dans la catégorie "luxe". Cependant, pour le prix, j'ai eu une chambre minuscule. Suffisant pour une personne seule, mais tout de même exigu.

Points négatifs: Chambre très petite.

Points positifs: Quaint property- mock castle style . Comfortable rooms and bed and staff v accommodating and helpful. Lovely garden area . Different!

Points négatifs: Has so much potential- a small bar area with bar snacks would have good especially as it has a lovely garden. About 1 k walk to main restaurant area although closer options and expect moderate walk up hill if that’s a problem for you.

Points positifs: We had a lovely stay in the hotel. It's a real experience, great greeting, and every encounter with the staff makes you feel you go back in time. In short it was BRILLIANT, great place to stay even if it's just for one night!

Points négatifs: Personally I think the breakfast should be more divers, I know in Chile the breakfasts are very simple, but for a place like this it could be a bit more excessive and spectacular, although it was really nice that they extended the breakfast time for us, it was a bit disappointing when we saw the breakfast.

Points positifs: Le style de l'hôtel

Points négatifs: L’isolation n’est pas au top, nous entendions tous les voyageurs arrivant à leur chambre même le voisin ronfler

Points positifs: Le personnel très sympa. La propreté très bien.

Points négatifs: C’est sympa mais le prix ne vaut pas la chandelle. Sans plus. La luminosité de la chambre: très sombre. La taille de la chambre/ salle de bain: au CI on nous a donné une chambre qui était petite et ne corraispondait pas au 30m2 de lan decsiprion de booking. On a changé mais la deuxième avait salle salle de In très petite.

Points positifs: Hôtel situé dans un secteur très calme et avec une architecture très surprenante muni d'un jardin très agréable. Petit-déjeuner copieux servi dans une salle très aérée. Personnel de la réception très aimable.

Points négatifs: Seul bémol, une chambre à deux lits quelque peu étroité.

Points positifs: This is my second time at this place. I love everything about it. The castle, the gardens, the medieval theme. Most of all, the staff! Kind, courteous, helpful and all I can say is how grateful I am for their help during my stay. Help with luggage, instructions, even taking pictures! If you are in the area... stay here! It’s an amazing adventure!

Points positifs: The place is very clean, the bed is comfortable and is well decorated. The staff was quite friendly. It has good spots for taking photos.

Points négatifs: The windows were old, and all the noise and cold went through them, even when closed. You could hear all the noise coming from other rooms, especially in the morning. The a/c and bathroom extractor were very loud and the bathroom was a bit small. It has no parking.

Points positifs: Wow, what a unique treasure. Charming boutique hotel in a great location. Very clean and comfortable, excellent staff. I normally stay at the bigger hotels in the area but this was a real treat. Must try the Italian restaurant next door, first rate. Also a spa close by. For a once in a lifetime experience try the castle!

Points positifs: The place was clean and comfortable

Points négatifs: Location

Points positifs: Très bon petit déjeuner

Points positifs: La terrasse de la chambre La piscine et spa

Points négatifs: Le nettoyage de vitres de la piscine

Points positifs: L'emplacement de l'hôtel les paysages sont magnifiques

Points négatifs: Je n'ai pas trop apprécié qu'on paye à la fin du séjour il faut payer au début. Et si il y avait un problème avec ma carte bancaire ?

Points positifs: nice breakfast good service in the morning.

Points négatifs: the stuff in the reception wasnt helpful and not polite, it tooks so long to do my check in and check out. the swimming pool is nice but the windows were completely dirty i couldn't appreciate the view, in the room didn't have towels.

Points positifs: L’emplacement face à la mer est idéal. Le personnel est compétent et les chambres propres et bien préparées, conformément à ce que l’on attend d’un établissement «5 étoiles» . Au dernier étage, on trouve tous les équipements nécessaires au fitness et une piscine très utile car la température de l’eau de la mer ne permet pas toujours de pratiquer la baignade .

Points négatifs: Le lien direct avec le casino . Il serait préférable qu’il y ait une séparation dans le hall .

Points positifs: Very comfortable room Balcony with view on the ocean and sunrise in the morning Underground parking facility for the car. Breakfast Location right at the ocean boulevard and connected to the Casino. Restaurants that are open conveniently late.

Points négatifs: Nothing.

Points positifs: L’espoir de pouvoir passer une journée de détente.... ce souhait c’est transformé en cauchemar!!!!!

Points négatifs: Arrivées à l’hotel à 9hs du matin, pour y rester une journée et une nuit (départ prévu à 8hs!) après prendre note, caution EN EFFECTIF! , nos passeports, ils nous ont annoncé que le check-in ETAIT À 16hs!!!!! Nous avons demandé s’il était possible d’avoir un endroit oú nous changer ... ils nous ont envoyé à la pièce d’un m2 (prevue pour déposer ses clés et éventuellement, une bouteille d’eau) pour que nous puissions ovrir nos bagages, nous changer... etc PAS LA PLACE POUR Y OUVRIR MA VALISE CABINE!!!! Nous somes retournées à l’aqcueil, ils nous ont conseillé “D’ALLER FAIRE UNE PROMENADE jusqu’à 16 hs, peut être un peu avant” (sic)... jamais nous nous sommes senties si mal!!! Un hotel de cette pretendue catégorie, traitant ses clients comme des parias? Nous avons payé la nuit la plus chère et la plus inutile de notre voyage!!!!! Méfiez vous si vous reservez cet établissement!!!

Points positifs: La vue et l’emplacement, les services de l’hôtel, le petit déjeuner, le confort des chambres

Points positifs: Cosy hotel nearby the city casino. Staffs are friendly.

Points négatifs: My room was faced to the road at the ground level so noisy at Friday night. No US type power supply, no USB power socket.

Points positifs: Staff exceptional very helpful and friendly.Breakfast delicious plenty of selection. Beds extra comfy.

Points négatifs: Place is a little tired on the carpets and decoration.

Points positifs: Beside the fact that the first impression was very disappointing, the hotel is a good option to stay in Viña del Mar. Rest of personnel makes the work it is supposed to. Very helpful and friendly was the younger guy that worked afternoons. Hotels is very well located, offers good breakfast and comfortable beds. Room was small but clean.

Points négatifs: We arrived early in the morning (at around 8.30 a.m.) after a 20h bus ride. The guy a the front desk was obviously surprised that new guests arrive this early since check-in is at 3 p.m. He told us in a very snippy, rejective and unfriendly manner that check-in is no earlier that 15.00 - without offering us to store the luggage or make us feel welcome in any other way. Of course we could store our luggage, but we had to ask first, since he did not seem capable of understanding our needs at that time.

Points positifs: Comfy bed , clean room , good wifi and good location . Secure parking was also very good

Points négatifs: We were put on third floor with no help to bring up our luggage . There should be help to bring up our luggage

Points positifs: Breakfast was fine! No need for any more choices than those available. Front desk was very helpful for us non-spanish speakers!

Points négatifs: Didn't realize there were no elevators...but staff carried luggage up for those who couldn't manage that task!

Points positifs: La vue sur mer quand même

Points négatifs: Franchement les photos et le descriptif ne correspondent pas à la réalité...ç est vieillot et mal entretenu. L hôtel est dans le haut d une cote et est très loin de la plage à pieds et surtout très fatiguant pour le retour !!! L eau de la piscine est très froide et donc sans intérêt.. Très cher pour ce que ç est !!!

Points positifs: The very helpful staff, the view and the cozy room. Oh, and breakfast served in the room!

Points négatifs: Nothing

Points positifs: Good reception

Points négatifs: No minibar

Points positifs: Breakfast was fresh and tasty. The Coffee was really good in the Turkish Coffee maker. Skip the ol' instant stuff and ask for the coffee pot. Loved the view and the quiet!

Points négatifs: Faucet in the bathroom needs fixing. No hot water in sink, and to get the hot water in the shower, I had to turn on the Kitchen faucet.

Points positifs: Brian gave us an excellent customer service, well done mate. He made us feel really comfortable.

Points positifs: Everything was perfect, the staff, the breakfast in the room - wich we had then on the balcony, clean and the moust important was the view.. we are impresed with everything! love it!!