Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Confort-propreté-tranquilité Un deuxième restaurant dans l'hôtel pour éviter les sorties extérieures.
tres bonne situation géographique: l'accès direct a la mer. Proche du centre ville tout en gardant un cote calme. le personnel de l'hôtel a essaye de nous vendre une chambre beaucoup plus chère que celle nous avons réservée. pas beaucoup de transport en commun.
L'environnement, le personnel et l'hotel lui-même
* Le personnel/service était super ! * La vue sur l'océan depuis la chambre était merveilleuse * produits réapprovisionnés tous les jours * salles de bains, chambre, réception, etc. très propres * La nourriture était très bonne Tout est trop cher, mais nous étions à Maui, et Hawaii est cher ... Y aller n'est que le début en termes de dépenses
J'aimerais y être encore. J'avais laissé mon chargeur dans la chambre. Et ils me l'ont envoyé. J'ai adoré cet endroit et nous reviendrions dans cet hôtel sans hésiter si je peux.
Hotel was excellent and beach/views exceptional
Brilliant location, nice views, good cultural activities. Disinterested staff, confusing parking, excessive resort fee, underwhelming club lounge, poor elite recognition.
Room was functional and large enough great ocean front view. No HDMI Input on the flat screen TV so could play my iPad movies. Bathroom was a bit small not particularly functional and a bit dated. Long walk to the large self park garage at closer smaller lot always seemed to be full
Black rock beach is pretty nice, with good snorkeling. Rooms are good-sized. Rooms not as clean as we would like. Bed only so-so. Pool was overcrowded. Restaurants overpriced. "Resort fee" and daily charges even for self-parking.
Staff was exceptionally helpful, even trying to assist with a rental car issue. We had a "garden view" which still had some partial views from the balcony, but only had one chair and not a lot of room for more. Location was great as there were several off premises dining options. The hotel no longer has a beach, so getting a chair on the beach was not an option. Snorkeling at black rock was fair, as the fish life was not abundant and it was crowded. Drinks were inconsistent, with great descriptions but no balance.
the room, the view from the room not enough capacity at the pool for a large amount of guests, not enough sports in the shade during the day at the pool
Proximity to beach 1st floor family suite - room was not aired well. Had the smell of a closed up space that hadn't gotten opened for a while. Beds not comfortable. Other amenities were good - e.g. bathroom supplied
Beautiful setting, excellent and friendly staff. clean rooms. Good snorkling and swimming. Excellent laua excellent food and show. Resturant food could be better.
Great amenities. Black rock cliff jumping and snorkeling right off the hotel beach. Easy access to Lahaina. Big family hotel
Location beautiful. $35 daily resort fee. Room was very dated needed refurbishment. Old carpet slow drains.
Amazing location.. Staff were not really friendly. Had to really struggle to find the laundry area in Sheraton. I asked one of the staff he just shrugged and walked away.. I would say half the people were happy & welcoming with "Aloha" other half didnt bother and they just wanted to work to get paid.
hotel tres ageable pour ses equipements balneaires,pour le confort des chambres et l'aimabilite du personnel.tres bon emplacement geographque pour visiter cette ile.
Qualité de l'hôtel, emplacement, accès à la plage, restaurants, chambre et balcon. Room service excellent !
L'option Etage Club un peu chère pour les avantages offerts.
Grandes chambres bien aménagées ... superbe plage. L'équipe de conciergerie était excellente, surtout Shelly.
bien situé nourriture très moyenne et propreté limite
Hôtel sur belle plage- Grand espace. Tranquillité. Localisé dans un lieu hyper touristique ( usine à touriste américains et japonais), cela entraine un grand manque de couleurs locales vraies. Petits déjeuner horriblement cher. Petite piscine. Difficultés, à partir de 21h30/22h de trouver de quoi manger/boire.
Le buffet du breakfast était bien .Notre chambre sur l'océan était parfaite. Nous avons apprécié nous reposer dans un transat au bord de la plage.Les couchers de soleil étaient magnifique un endroit se rêve pour les lunes de miel Les renseignements pour les excursions n'étaient pas très bien.
La nourriture était bonne et la plage était fantastique. Bonne endroit pour la plongée en apnée. Accueil personnalisée Il serait bien d'avoir des élévateurs pour monter les bagages aux chambres. Plus de détails sur les coups additionnels (internet, stationnement, etc.)
Ambiance hawaiienne Les lits n'étaient pas très bien
The pool side restaurant was fair priced for food and drinks. Both of which were prepared very well. Breakfast at the main restaurant at the front of the hotel was also very nice. The one bedroom suite was spacious and nicely appointed. It was very clean as were the hallways and common areas. Front desk employees very pleasant. I am sure we will return. We are not big pool people; but, the pool area and the chair seating area is not large. The hotel is on the opposite side of the ocean which might disappoint some, we knew where it was located and we were fine with that.
Great location. Nicely appointed room. Great lobby. Food was very good. Stayed Feb. 2016 4 nights. We were on ground level and discovered a cockroach in our bed after our first night. Management was quick to respond as we requested the room be sprayed. Next day we came back to the room to discover a small lizard hanging on the inside drapes (we had never opened the balcony doors). We requested a change of room thinking we wanted off of ground level and they moved us up to the sixth floor. Cockroaches were even a worse problem. Again discovered a cockroach in our bed and when you turned the light on in the bathroom they ran off the counter. Front desk clerk suggested that this was possible in a tropical climate. This was our third stay on the islands and the first time we ever encountered cockroaches. Management needs to be more proactive with a pest control program. Made for an uncomfortable stay and would not return. Not good value for the money!
Nothing Black mold in bathroom!!!!
I stayed at this hotel for the first time 2 years ago and had a good experience. I had a 1-bedroom suite and it is perfect for an extended stay. The rooms are very roomy and comfortable here. Some of the front desk staff were not very friendly or attentive. I found the porters and the housekeepers to be the most friendly and would greet me with a smile and say hello. The front desk staff looked bored and every time that I walked up to the front desk, they were looking at their monitors and it took them some time to finally look up to greet me (without a smile). Not sure why they have to be looking at their monitors when no guest is at the front desk. They should be trained to be aware of who is walking up to the front desk and raise their head and make eye contact with the guest that is approaching the desk. This happened each time I approached the desk and there was no guest at the front desk and the staff were not on the phone. Not sure what was so interesting on their monitor. Leads me to believe that they are surfing the internet or something......
Very well-run hotel that has given a lot of thought to amenities. Bathrooms were a bit small.
gym bar was for young only
some irritant in the room caused cough- air conditioner, carpets. Needs updating
The hotel was wonderful, very beautiful facility. The staff was wonderfully friendly. Very nice facility and grounds.
Location Room was too dark and popcorn ceilings
Loved that it was just a short walk to the beach. And the staff were super friendly which was great. There's an additional $20/day resort fee.
The room is fantastic and the bed was super comfortable! And amenities! Oh the amenities.... The pool could have been more appealing especially since you HAVE to pay the resort fee.
I was pleasantly surprised with how affordable and accessible this hotel is. You're a short 5-minute walk from one of the best beaches on the island (there are many). There entire hotel was very clean and the hotel staff was friendly and knowledgeable. I will absolutely be booking with Maui Coast Hotel the next time I head to back. I am a resident of Honolulu, on the island of Oahu, and am familiar with many hotels - this hotel has a charm and simple beauty that couples with price and easy access to the beach for an excellent choice. There's a standard daily fee of $20 a day(typical) for access to things like the wireless internet network and the pool, but the reason I state this as a negative is that they are not very clear about this charge initially and there's no way to decline the facilities for removal of the charge. Again, not a big deal but I felt I should mention it.
La localisation de l'hotel: excellent pour quelqu'un qui souhaite avoir l'ambiance du vrai Hawaii. Le service du personnel était aussi très bien. Et la chambre elle-même était de grande qualité.
Il est bien situé. Lit moyennement confortable, accès pénible après 18 h, ascenseur mal situé (trop loin), identification de l'hôtel difficile à voir de la route.
La chambre était vraiment très démodée. Pas très propre
L'hôtel est très ancien et qu'il a une odeur de moisi. Le parking est horrible. Le personnel est très gentil. Nous avons passé notre dernière nuit dans cet hôtel pour être près de l'aéroport. Je ne retournerai pas à cet hôtel.
La gentillesse du personnel en général et plus particulièrement lors du petit déjeuner . Le parking payant qui n'est pas stipulé avant : 5 US par jour et internet payant ..
La situation géographique par rapport à l'aeroport. Hôtel correct mais pourrait être d'un bien meilleur niveau s'il était rénové. Dommage ! Parking payant de 5$ par jour abusif compte-tenu de la situation dans la ville. Chambre vieillotte et climatisation inefficace.
Huge room. Gorgeous views. Huge tub. Beautiful tile work. Big kitchen. Washer and dryer The beds were just awful. They were rock hard and not comfy at all. The pillows were small. Had a very hard time sleeping. No coffee maker!!!
Our one bedroom unit worked well. We ate in or out as suited us. Nice 3.5 mile beach trail starts in a park just south of the property; good for running and walking, but could be contested in spots. we had full access to the timeshare immediately south, and frequented the happy hour at their beach/pool bar and their lounge chairs. Grounds were lush and attractive. Beach was nice to look at, but not very useable, as it was small and the surf was high. Too small even for lounging. Next door was better.
The view and the pools are very nice and I was impressed with them. The food and drinks were just average. I understand that more people cook themselves in this type of property and not to expect a five star experience. The service was weak and inattentive in the restaurant, enough to get you your meal, but mostly feeling in different.
This place had everything that we expected and the Beach was great you could go rite from your hotel snorkeling I recommend this place a return Everything
Price and upgade
The entire resort was really well maintained, had an amazing view of the ocean, liked the fact that the patios were huge. Really close proximity to the beach. Convenient store inside the resort was very useful and had good breakfast. Even though the resort itself was really well maintained, the unit itself was outdated and had issues like the TV remote did not work, patio door was broken and hard to open and close. Kitchen was very outdated as well.
Beautiful accommodations, great location with amazing beachfront access. The condo units are very well stocked with supplies.
The 1 bedroom condo units are very spacious and well-designed. You feel like you're living at the beach rather than escaping your room for outings. We did not hear any noise from nearby units except when the maids were moving patio furniture to clean. Our unit could have used a larger living room TV (approx. 25in CRT) as it was dark by 6pm and we just wanted to watch a movie at night. (TV size varies with the individually-owned units.) It was particularly nice to have a washer & dryer in the unit.
Friendly staff. Everything exceeded our expectation
I liked the location, the comfort and spaciousness of our room, and could appreciate the efforts beiing made by the property to upgrade its facilities. I did not like the fact that we were not informed prior to arrival that construction was going on. To be fair, the hotel reduced our rate after I complained.
The moment we walked into our condo and saw the view, we fell in love with the place. The ocean view with the neighboring islands were amazing. We saw a sea turtle grazing on some seaweed just a few feet from our lounge chairs. We also saw a whale breaching and splashing around from our balcony. The interior was very nice and well kept. The appliances were new, the countertops were recently upgraded from the looks of it. They had everything that you needed to make yourself comfortable in the condo. We never needed to get anything else except food when we were there. It's also very affordable compared to other places. The only thing we can criticize was the size of our bed. They only had a full size mattress and I felt a bit cramped with me being 6 ft and my wife in the small bed. Other than that small detail, the place was just fantastic.
staff were friendly and accommodating. veryhelpful. Liked that shuttle took you around. not so scenic near airport
All aspects of the Marriott were amazing-clean, friendly, professional and truly made us feel like guests. We couldn't believe the size of the lawn!
Location near airport. Inside the hotel it was cool but just as humid as outside. Clothes never really dried out.
- 9 out of 10 of the staff members were enthusiastic, extremely helpful, and friendly. - The rooms were well designed and well decorated - The free shuttle rides for anywhere within three miles of the hotel was wonderful. - proximity to airport - The bistro appeared to more like a local starbucks than a place for guests to relax. Quite a few non-guest meetings/gatherings were taking place - particular staff members appeared to be a bit cold and "going through the motions" of hospitality. Not as warm and welcoming as the other staff members. But the warmth of everyone else was WAY more noticeable. - The distance from popular attractions makes this hotel just an overnight stay location for travelers