Trouvez un billet d’avion pas cher pour Kahului

Points positifs : "Seats comfortable. Food was good."

Points positifs : "Courteous and attentive crew from baggage check in thru baggage claim."

Points positifs : "Decent crew, nice snacks."
Points négatifs : "Wifi shonky - didn’t work most of the way. Entertainment app didn’t work. Lengthy delay."

Points positifs : "Crew was great!"
Points négatifs : "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Points négatifs : "Squishy space and very late flight unfortunately"

Points positifs : "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Points négatifs : "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."

Points positifs : "The flight was so delayed I missed my connecting flight to jfk."
Points négatifs : "The flight was so delayed I missed my connecting flight to jfk."

Points positifs : "The crew were very attentive, they tried hard to help me with comfort, drinks etc. I didnt have food as it was so good in the Virgin Clubhouse!"
Points négatifs : "The bed! When you flip it flat its rock hard, and the matress they provide is useless! Need foam matress to really make it more comfotable. If the seat reclined another few inches i wouldnt bother flipping it."

Points positifs : "Crew were wonderful when I was nauseous from turbulence"

Points négatifs : "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"

Points négatifs : "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"

Points positifs : "The flight itself was good! The one from London to Delhi was better than from JFK to London"
Points négatifs : "I wasn’t told about my baggage were being delivered through different airlines the other day!"

Points négatifs : "They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone"

Points positifs : "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Points négatifs : "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Points positifs : "Fast boarding, not a crowded flight, ahead of schedule."
Points négatifs : "Paid extra for my check in bag."

Points positifs : "The boarding, the seats."
Points négatifs : "The food was so-so, and I did not get my choices, perhaps because I was at the back."

Points positifs : "Friendly crew, clean, well presented cabin."
Points négatifs : "Flight was late (again). Food was very little for an international service (small packet of pretzels + savoury muffin."

Points négatifs : "You charged me for a checked bag. This wasn't made clear when I booked the flight."

Points négatifs : "I never expect airline food to be any good but I’m always hoping it’s edible. This was not the case, as the egg breakfast made me physically ill."

Points positifs : "I could sleep in peace the entire flight and the food. The little care packages we receive with a sleeping mask and ear plugs are also fun and useful."

Points positifs : "The crew was excellent. Flight was quite comfortable. Nice attention to service"
Points négatifs : "I would have appreciated another round of hot drinks."

Points positifs : "Efficient, friendly, on-time!"

Points positifs : "I had a great experience from start to end of my trip. Most of the staff were pleasant and professional. Food wasn't okay and red wine on flight from Heathrow was delicious."
Points négatifs : "The red wine on the flight from Lagos was too sharp. That is the regular one served on virgin flight so was glad when I tasted the new one served on the flight from Heathrow, thinking it's been changed!"

Points positifs : "Helpful flight attendants"
Points négatifs : "Delay at the airport due to system down where agents had to check in everyone manually"

Points positifs : "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"

Points positifs : "I liked that the boarding went really fast and the staff at the JFK airport was super nice and helpful."
Points négatifs : "I didn't like how rude the airplane crew was and how useless and unhappy they were. The sits were very uncomfortable and the food didn't have any taste."

Points négatifs : "Very small leg room"

Points positifs : "The flight was late but the pilots made up most of the time"
Points négatifs : "Uncomfortable seats"

Points positifs : "The speed of boarding, then the frequency of service. Cabin crew were very dedicated. All in all, a very smooth flight. Ps. my first Virgin was called Carole. ;)"
Points négatifs : "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhat......mmmm not sure what the word is, but room for improvement describes it."

Points positifs : "This is my new favorite airline. I loved the staff and all the amenities. I was so comfortable and the food choices were great. I felt like I was cared for and my comfort mattered."

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Points négatifs : "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."

Points positifs : "Flight okay and staff attentive. Seats still to close together. Had to purchase seat to guarantee not be in middle rows. Plane very warm throughout flight."
Points négatifs : "Selection of entertainment good but touch screen very unresponsive. Hard to change volume and maneuver. Ear sets would not stay connected."

Points positifs : "Very comfortable and spacious seats, good air circulation and friendly crew."
Points négatifs : "Food and wine selections were limited and only mediocre. We flew economy plus."

Points positifs : "Food was good, crew was nice."
Points négatifs : "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."

Points positifs : "Plenty of snacks and great service, with comfy seats"
Points négatifs : "My luggage did not make it to destination :("

Points négatifs : "If the luggage fees were to be included in the price, I would have gladly chosen Emirates for its comfort at that price."

Points positifs : "Wifi worked very well"
Points négatifs : "Jave to pay for everything on an overseas flight"

Points positifs : "very incompetent crew carrying out orders for a very cheap airline."
Points négatifs : "There was nothing to like, attendants were rude, seating was horrible, No room, no snacks, counter persons were even worse, tried to contact virgin australia over 12 times for booking confirm and itinerary, no replies ever, none from HQ in Brisbane. Virgin has NO customer service whatsoever, all they want is to take your money online and do nothing for paying customers. "Paying Customer", remember who we are??? The ones that pay for the worst service in the world. Well done Richard Branson!!"

Points positifs : "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"

Points négatifs : "the seats are not as comfortable as those on new planes"

Points positifs : "Excellent service. It should be the benchmark for the airline industry."

Points positifs : "The vegetarian meals, leg room and comfortable seats, wifi tv entertainment, kind and courteous service. It made the trip more comfortable! Thanks!"
Points négatifs : "The domestic flight in PNG was cramped, but the flight attendant was very nice and helpful"

Points positifs : "Very good service, plenty of food, food was pretty good, entertainment system was great and the seats in economy with very comfortable."

Points positifs : "The food has improved."
Points négatifs : "Flight turned back after an hour. Held in HK for 24 hours. Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped. Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back. Emirates crew are so much more helpful and pleasant."

Points négatifs : "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Points positifs : "Great food/service/options, nice crew, on-time/early"
Points négatifs : "Entertainment system is quite aged, but selections were OK"

Points négatifs : "Very uncomfortable seats, food was bad"

Points positifs : "Very racist !!! I'm black . I didn't get service I paid for , The food was mediocre. The beef was not cooked Or just tasted like it wasn't good. I don't think I'm flying virgin Atlantic again . Bad bad experience from all my flights ."

Points positifs : "Entertainment selection was nice."
Points négatifs : "Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short."

Points positifs : "Just ok"
Points négatifs : "Can't understand why it was delayed"

Points négatifs : "We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding."

Points positifs : "Only selection of movies but that’s all!"
Points négatifs : "Flight delay could have been explained better, boarded the plane and sat in for about 2:30 min, crew could have been more proactive but NO! Food especially thinking this dinner time in business class fare very small portions! Wi-Fi paid for full flight but it was turned off in the mid of the air!"

Points négatifs : "Delayed for an hour because of changing tire"

Points positifs : "The crew was absolutely amazing. I was HORRIBLY ILL the entire 6.5hour flight, vomiting LITERALLY every 15minutes in the bathroom. They took care of me in every way possible. You have no idea how THANKFUL I WAS AND AM FOR THEM. SO MUCH ALOHA FROM HAWAII, best flight crew EVER!!! PLEASE reward them"
Points négatifs : "If I wasn't deathly ill right before I had to get on the flight!"

Points positifs : "The pilot did an awesome job of welcoming travelers and keeping them updated on the flight status."
Points négatifs : "I sat almost to the back and there was not enough lunch by the time the crew made it back there so I had to eat breakfast instead of lunch."

Points positifs : "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Points négatifs : "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."

Points positifs : "The crew WAS amazing!"
Points négatifs : "Not a thing! It was perfect"

Points négatifs : "Again, make sure to note conspicuously that luggage price is not included."

Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"

Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"

Points positifs : "Food and movies"

Points négatifs : "Tout"

Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"

Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."

Points positifs : "Happy to be home"
Points négatifs : "Allow more time for check in"

Points positifs : "yes crew were very good"

Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"

Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Points positifs : "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."

Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"

Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Points négatifs : "Ras puisque j'ai pas pu le prendre!"

Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Points négatifs : "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."

Points positifs : "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"

Points positifs : "I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok."
Points négatifs : "The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane."

Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Points positifs : "Kindness of the staff"

Points positifs : "Excellent crew."
Points négatifs : "Could not get the delta Wi-Fi to work. Also my seat nearphone jack was broken."

Points négatifs : "plane was a bit old. tiny tv screen"

Points positifs : "Perfectly on time. Good food and very good friendly service!"

Points positifs : "Flight left and arrived on time. Smooth flight, so the weather gets credit for that. Seats a bit more roomy than the horrible sardine cans I've become accustomed to being squished into on Delta flights."
Points négatifs : "The provided earphones are useless. Next time I'll have to bring some from home. I only could watch films with "closed caption.""

Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"

Points positifs : "Wonderful. Food was great.i"
Points négatifs : "I love everything"

Points positifs : "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Points négatifs : "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."

Points positifs : "Service de crew à bord, très gentil."

Points négatifs : "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Points positifs : "Service was good. Was upgraded for more space."
Points négatifs : "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."

Points négatifs : "The business class seat is just complety outdated"

Points négatifs : "Pas de l'eau"

Points positifs : "Very friendly crew, very clean cabin, very comfortable seats"

Points négatifs : "Food is a joke"

Points positifs : "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Points négatifs : "Flight was delayed, but it didn’t interfere with my travel plans."

Points positifs : "Not much went well, sorry"
Points négatifs : "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."

Points négatifs : "Better Communication from Lufthansa"

Points négatifs : "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Points négatifs : "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service is excellent, comfortable seats and space between legs is comfortable even in economy."

Points positifs : "Nothing at all"
Points négatifs : "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Points négatifs : "Yo no pude viajar y no tube ni siquiera una remuneración un empleado de luftansa me dijo que no podía viajar Ali mejor por que no le simpatize y le quedó sin viajar y perdiendo dinero tiempo"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points positifs : "Embarquement très rapide, vol ponctuel."

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Crew, boarding, seat"
Points négatifs : "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Points positifs : "Crew and flight and service were fine"
Points négatifs : "Economy seats are cramped"

Points positifs : "Good, friendly crew"

Points positifs : "on time no hassle"
Points négatifs : "nothing in particular"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Great hospitality"
Points négatifs : "Delayed"

Points positifs : "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Points négatifs : "Nothing."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Attentive and friendly crew, good selection of in-flight entertainment"
Points négatifs : "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Actual flight, staff, food, beverages."
Points négatifs : "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Arriving on time."
Points négatifs : "Can't think of anything."

Points négatifs : "Free wifi"

Points positifs : "Information sharing by pilots and crew. Economy class leg room is good."
Points négatifs : "All good up to the level"

Points positifs : "Flight was on time."
Points négatifs : "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Points positifs : "Professional crew. Good simple check in."
Points négatifs : "Nothing."

Points négatifs : "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Points négatifs : "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Points négatifs : "I congratulate the KLM crew!"

Points positifs : "Crew was great, very responsive and hospitable!"
Points négatifs : "more lunch choices, especially choices without dairy products."

Points positifs : "Onboard crew were nice and polite. Flight was on time (a rarity)."
Points négatifs : "The boarding crew was rude and unpleasant, the plane was boiling hot."

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Everything was smooth and effortless."
Points négatifs : "Can’t think of anything."

Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."

Points positifs : "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Points négatifs : "Pay attention to passengers."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points négatifs : "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points positifs : "the crew was nice"
Points négatifs : "Seat confort on long flights, leg rooms,"

Points négatifs : "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Points positifs : "The crew was really friendly."
Points négatifs : "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Points négatifs : "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Points positifs : "The entertainment options were good."

Points positifs : "Food and staff behaviour"
Points négatifs : "Entertainment"

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points positifs : "Nice crew; clean plane; decent dinner"
Points négatifs : "No entertainment system; insufficient knee space"

Points positifs : "Fabulous trip with friendly, helpful staff"
Points négatifs : "Nothing"

Points négatifs : "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Points positifs : "Excellent very good"
Points négatifs : "Everting so good ex"

Points positifs : "Short flight with good communication."
Points négatifs : "Nil to complain."

Points positifs : "Nothing"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points négatifs : "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Points positifs : "The flight crew was nice. Plane departed/arrived on time."
Points négatifs : "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Points positifs : "Seats were comfortable"
Points négatifs : "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Points positifs : "Only thing we liked was the fact that we were able to get onto our flight at all..."
Points négatifs : "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Points positifs : "Just great crew."
Points négatifs : "Not comfortable at all and will not book KLM again."

Points positifs : "Very friendly and helpful personnel."

Points positifs : "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Points négatifs : "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Points positifs : "Excellent experience with the cabin crew."
Points négatifs : "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Points négatifs : "vol retardé"

Points positifs : "La puntualidad"
Points négatifs : "Toute c’est parfait"

Points négatifs : "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Points positifs : "Good efficient flight crew friendly and helpful"

Points positifs : "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Points négatifs : "Flight was delayed due to weather in Amsterdam area"

Points positifs : "J’aime sa ponctualité"
Points négatifs : "Rien"

Points négatifs : "Some sort of entertainment. More comfortable seats."

Points positifs : "The head stewardess could not do enough."

Points négatifs : "baggage tag system at CDG Pairs was lame"

Points positifs : "It was all very standard- crew was nice, plenty of food"
Points négatifs : "the system for checking bags at Paris CDG was really bad. The Kiosks to print bag tags were really hard to use - esp for older folks."

Points négatifs : "Flight was delayed over an hour and that added to an already for a very long day. We also ended up waiting a long time while aboard. There apparently was a weight balancing issue. It took them a long time to let us know why we were sitting there. Otherwise everything was okay."

Points positifs : "Everything was great!! Thanks so much!!"

Points négatifs : "Les instructions en francais n’étaient pas assez fortes je ne les entendais a peine , pas décran pour se divertir et pas de repas"

Points positifs : "Bon personnel, embarquement efficace"
Points négatifs : "Le confort et le divertissement auraient pu être meilleurs"

Points négatifs : "Accueil et l'information disponible à Puerto Plata et le fait que même si WestJet est une entreprise canadienne je n'ai pas pu payer mes frais pour une valise en argent canadien"

Points négatifs : "Les files d’attente étaient interminables et on est arrivé 2minutes avant la fin de l’embarquement après avoir couru comme des folles. Vraiment stressant et désagréable."

Points négatifs : "1h30 entre mes deux vols...on a couru comme des malades... les contrôles sécurité et douanes...interminables."

Points positifs : "Our stewardess was amazing. Took very good care of us. My son was sick and made sure a wheelchair was available for him total take us to transportation. Made our trip. Thank you!!"
Points négatifs : "All was good"

Points négatifs : "The entire plane smelt like the washroom, and a mix of engine fuel. I wasn't extremely thrilled about that."

Points positifs : "Le respect de l’horaire: départ à l’heure et arrivée telle que prévue !"
Points négatifs : "Serait-ce possible que durant le vol, on puisse savoir le nom des villes importantes que nous survolons? Pour le vol « aller » vers Toronto, français/anglais sur le vol ( mot du Commandant)"

Points négatifs : "Flight was delayed over 2 hours at Pearson Airport."

Points positifs : "Fantastic crew!"

Points positifs : "noone booked in the seat beside me allowed for more room."
Points négatifs : "food (ran out of items I wanted) seats are mediocre no entertainment stewardess forgot my cream for the coffee - too busy chatting with another passenger."

Points positifs : "Super personnel à bord de Toronto fort lauderdale. Jeune fille très dévoué qui adore son travail et fais le meilleure service que j’ai jamais vu à bord d’un avion!"
Points négatifs : "Un repas ! Gratuit!"

Points positifs : "I liked the complementary beverages and snacks."
Points négatifs : "It would have been nice to be able to access entertainment withou t having to download an app and having a cell phone."

Points négatifs : "Choosing my seats without paying extra."

Points positifs : "The flight didn’t get cancelled. We didn’t crash."
Points négatifs : "Flight was delayed because it came from Toronto and it needed to be cleaned."

Points positifs : "Embarquement bien fait"
Points négatifs : "Certains des membres de l’équipage étaient soit fatigués ou ça ne leur tentait pas. Pas le meilleur service"

Points positifs : "Carrie (?) who looked after us in Plus was great. Was a nice flight - thx"

Points positifs : "Price"
Points négatifs : "Head crew person was lazy and bad attitude. The rest were very good"

Points positifs : "An uneventful and comfortable trip, well.. as comfortable as any aircraft gets :)"

Points positifs : "Flight not full."
Points négatifs : "Very hard seat"

Points négatifs : "Seat has been changed prior to the flight without letting me know the new seats assigned were less desirable."

Points positifs : "No too early flight"
Points négatifs : "More than 4 hours between the 2 Flights. Just magazine to entertain ourselves"

Points positifs : "I loved how spacious the plane was. The seat was comfortable with lots of legroom."

Points positifs : "The staff were super helpful and friendly, and the accommodations were clean and decently comfortable!"
Points négatifs : "The food was very pricy and not that great. Also the boarding took a long time and seemed a little unorganized."

Points positifs : "The flight attendants were so helpful ....I have a special needs child and they helped me all the way and made sure we were comfortable"
Points négatifs : "Late leaving NYC but, I guess weather related"

Points positifs : "Le professionnalisme du personnel en raison de l'orage à Montréal."
Points négatifs : "Impossible de comprendre ce que l'hôtesse de l'air disait en français (trop vite)."

Points positifs : "Same"
Points négatifs : "Same"

Points positifs : "Pour ce vol inaugural entre Paris CDG et Halifax YHZ, Westjet a été fidèle à sa réputation en offrant un service exceptionnel et chaleureux. Dès l'embarquement, un goodie-bag à été remis à tous les passagers. Une fois à bord, un repas à été offert gratuitement, spécialement pour ce premier vol. Tout au long du vol, les agents de bord ont effectué un travail incroyable, en offrant collations et rafraichissements aux invités, le tout toujours gratuitement. Ce fut une expérience mémorable."
Points négatifs : "CDG est un aéroport très mal organisé. Indirectement, cela pénalise Westjet car les longues attentes aux comptoirs d'enregistrement, à la sécurité, à l’embarquement… rendent l'expérience moins agréable, même si le vol en tant que tel était parfait."

Points négatifs : "I had to travel with a wedding dress. Westjet does will NOT replace lost Wedding dresses therefore they MUST be carried onto the plane. once on the plane there is no where to hang the wedding dress. The flight attendant was kind enough to take it from me and STUFF it in the over head compartment :( I was furious!"

Points positifs : "Le prix du billet d’avion est bon"
Points négatifs : "Le retard de 40 minutes m’a causé beaucoup d’ennuis. De plus, je n’ai jamais su pourquoi nous avons été retardés de 40 minutes. J’ai logé un appel au service à la clientèle de west Jet ( j’ai parlé à Mike) pour demande de dédommagement."

Points positifs : "Excellent vol"

Points positifs : "Équipage très agréable , professionnel"

Points positifs : "Personne qui a ronflé tout le voyage mais l hotesse a été super"

Points positifs : "Friendly and helpful staff."

Points positifs : "Westjet service"
Points négatifs : "Calgary International airport is one of worst airports in north america. Sad how badly planned a new airport could be."

Points positifs : "dans l'ensemble tout est géniale"

Points positifs : "staff was unfriendly. no options for entertainment that don't cost. no blankets to keep warm. i understand airlines need to make money, but they're making it much less enjoyable. on the upside, my flight down had incredible staff who treated me and my mother very well. sometimes, people make all the difference ;)"

Points positifs : "Although you have to pay for food onboard, it was really good. WestJet Connect provided good entertainment- movies and Tv shows all free- that made the 7 hours pass relatively painlessly. Cabin crew were awesome."
Points négatifs : "Nothing. Exceeded my expectations"

Points positifs : "Nous sommes arrivé très vite , nous avons du nous retenir sur le siège avant ."
Points négatifs : "Nous avons manqué notre transfère et perdu une journée complète. De plus lorsque que j ai parlé à un de vos agent il m'a dit de decommander mes repas mais j'en suis incapables. J'espère que la situation sera retablie à mon retour."

Points positifs : "Staff was extremely friendly, super helpful. Wasn't as jam packed as most flights so it was nice to have some extra leg room."
Points négatifs : "No in flight movie or distraction of some sort but was still a very calm quiet flight which is just as good."

Points positifs : "On time efficient friendly helpful crew"
Points négatifs : "Expensive food choices, small seats , small seat back pockets to store my stuff !"

Points positifs : "Toujours à l’heure et équipage bilingue"
Points négatifs : "Offrir des pretzels comme déjeuner..."

Points positifs : "Le vol respect et chaleureux"
Points négatifs : "Pas de système iPhone système non disponible film radio et etc.."

Points négatifs : "Je demande un dédommagement, j'ai payé plus cher un siege Plus à cause d'un mal de dos, or le siège était bloqué,de Toronto à Los Angeles ! impossible d'allonger le siège durant tout le voyage ! L'hôtesse a signalé le dysfonctionnement. Je demande un remboursement du surclassement ou un surclassement offert pour mon voyage retour."