Renforcement des mesures sanitaires
Nettoyage quotidien, filtres HEPA dans les cabines sur les vols pour Hawaii
|novembre||Meilleure période pour échapper aux foules, avec une baisse moyenne des prix de 4%.|
|juillet||Période la plus populaire pour voyager, avec une hausse moyenne des prix de 17%.|
Prix moyen aller-retour
|1 100 €||(prix moyen sur les 2 dernières semaines)|
Bonne affaire aller-retour
|680 €||ou moins|
Bonne affaire aller simple
|430 €||ou moins|
Les États-Unis ont restreint l'entrée de tous les ressortissants étrangers qui sont passés ou qui ont séjourné en Chine, en Iran, dans la plupart des pays européens (Autriche, Belgique, République tchèque, Danemark, Estonie, Finlande, France, Allemagne, Grèce, Hongrie, Islande, Italie, Lettonie, Liechtenstein, Lituanie, Luxembourg, Malte, Pays-Bas, Norvège, Pologne, Portugal, Slovaquie, Slovénie, Espagne, Suède, Suisse, Monaco, Saint-Marin, Cité du Vatican), au Royaume-Uni, en Irlande, au Brésil et en Afrique du Sud au cours des 14 derniers jours.
Cela exclut certains voyageurs qui comprennent certains membres de la famille de citoyens américains ou résidents permanents, y compris les conjoints, les enfants (de moins de 21 ans), les parents (à condition que leur enfant citoyen américain ou résident permanent soit célibataire et âgé de moins de 21 ans) et les frères et sœurs (à condition que le frère ou la sœur et le citoyen américain ou résident permanent soient célibataires et âgés de moins de 21 ans) ;
Il existe également une exception pour les voyageurs avec les visas suivants: A-1, A-2, C-1, C-1 / D, C-2, C-3, CR-1, CR-2, D, E- 1 (en tant qu'employé de TECRO ou TECO ou membre de la famille immédiate de l'employé), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 via l'OTAN -4, ou visa OTAN-6 ;
Les membres des forces armées américaines, les conjoints et les enfants des membres des forces armées américaines ;
Les voyageurs venant sur invitation du gouvernement américain à des fins liées au confinement/atténuation du coronavirus (COVID-19) ;
Les voyageurs avec des documents délivrés par le Département américain de la sécurité intérieure, les douanes et la protection des frontières des États-Unis ou le Département d'État américain indiquant que le voyageur est exempté de la restriction ;
Les membres d'équipage B1 qui sont engagés dans l'allégement, l'activité du plateau continental extérieur (OCS), l'activité des parcs éoliens, les équipages de l'air/de la mer et d'autres activités similaires des membres d'équipage ;
Les étudiants titulaires d'un visa F-1 ou M-1 et leurs personnes à charge F-2 et M-2, s'ils arrivent ou ont été en Irlande, au Royaume-Uni ou dans l'espace Schengen au cours des 14 derniers jours.
Tous les voyageurs, y compris les enfants à partir de l'âge de 2 ans, les citoyens américains et les passagers en transit, doivent présenter avant de monter à bord de l'avion un résultat négatif de test viral ou antigénique COVID-19, émis dans les 72 heures avant le départ ou avoir une preuve d'avoir contracté et récupéré du COVID-19 au cours des 90 derniers jours. Les citoyens américains et les résidents permanents arrivant du Royaume-Uni doivent présenter un certificat médical avec résultat négatif de test PCR COVID-19 ou test d'antigène, délivré dans les 72 heures avant le départ.
Les voyageurs se rendant dans l'État de New-York doivent remplir un formulaire de santé.
Les voyageurs se rendant dans le Massachusetts doivent remplir le Formulaire de santé du Massachusetts.
Exigences spécifiques de quarantaine
Il est conseillé aux voyageurs qui reviennent aux États-Unis de se faire tester dans les 3-5 jours après leur retour de voyage et de rester à la maison en auto-isolement pendant 7 jours. Même si le teste est négatif, ils doivent tout de même rester chez eux pendant ces 7 jours entiers. Si le test est positif, la quarantaine est primordiale afin de ne pas propager le virus. Il est conseillé aux voyageurs qui n'ont pas été testés de s'auto-isoler pendant 10 jours à leur retour de voyage.
Toutes les autres infos
Les voyageurs sont soumis aux mesures COVID-19 fixées par l'État/territoire de leur destination finale. Pour plus d'informations, visitez le site Web du CDC.
Pour en savoir plus sur les restrictions à travers le monde, veuillez consulter notre page sur les restrictions de voyage liées au coronavirus (COVID-19).
Un vol direct depuis la France pour Hawaii dure en moyenne 25h 34min, parcourant une distance de 12293 km. Paris - Honolulu est l’itinéraire le plus populaire avec un temps de vol moyen de 21h 40min.
Au cours des 72 dernières heures, le billet d’avion le moins cher pour Hawaii depuis la France coûtait 320 € pour un aller simple et 699 € pour un aller-retour. Paris Charles-de-Gaulle - Honolulu est l’itinéraire le plus populaire. Le billet d’avion aller-retour le moins cher trouvé pour cette route dans les dernières 72 heures s’élève à 725 €.
Selon les recherches de vols KAYAK, la destination la plus populaire est Honolulu (63% du total des recherches pour Hawaii). Les autres destinations les plus populaires sont Kailua-Kona (17%) et Hilo (8%).Les recherches de vols pour Kahului (7%) et pour Lihue (5%) sont aussi populaires.
Lorsque vous vous envolez pour Hawaii, vous vous apprêtez à poser le pied sur le sol américain, ce qui implique des conditions administratives adéquates. Un passeport biométrique valide ainsi qu’une autorisation électronique de voyage (ESTA) à remplir en ligne vous seront demandés.
Hawaii est un territoire américain, et en tant que tel, les frais de santé y sont particulièrement élevés. Il est donc vivement conseillé de souscrire une assurance voyage intégrale avec assistance rapatriement.
La solution la plus avantageuse pour rejoindre Hawaii est d’emprunter un vol depuis l’une des villes de la côte ouest américaine, qui peut ainsi constituer l’une de vos escales en venant de France. L’aéroport principal de la grande île d’Hawaii est Kona, mais vous pouvez tout aussi bien choisir l’aéroport d’Honolulu (HNL), situé sur l’île d’Oahu par exemple.
L’outil de Prédiction des prix KAYAK se base sur un historique des données pour déterminer si le prix pour la destination et les dates recherchées est susceptible de changer au cours des 7 prochains jours, afin d’aider les voyageurs à savoir s’ils doivent attendre ou réserver maintenant.
Les notes se basent sur les avis des utilisateurs KAYAK
Points positifs : "Typical JAL, nearly everything was fantastic."
Points négatifs : "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Points positifs : "Les repas, le sens du service, la communication."
Points négatifs : "Le confort des sièges un peu vieillot, le choix de films."
Points positifs : "Food, service,"
Points négatifs : "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."
Points positifs : "Very helpful staff. Easy check in. Comfortable seats."
Points positifs : "Good space between seats. Cleanest of the restroom. Nice crew service"
Points positifs : "Best customer service"
Points positifs : "Service was exquisite."
Points négatifs : "No complaints."
Points positifs : "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Points négatifs : "Nothing"
Points positifs : "Excellent entertainment and the crews attention made me fell welcomed."
Points positifs : "JAL et ANA restent au sommet en terme de services, ponctualité et qualité du vol."
Points positifs : "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
Points positifs : "Customer service was really good"
Points négatifs : "The food always makes it hard to eat anything the next day."
Points positifs : "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Points négatifs : "Too long and no rest."
Points positifs : "The crew Service"
Points positifs : "The friendliness of the crew and the comfort of the seat + size of the screen"
Points négatifs : "Possibly more food options could of been better, only had western or Japanese option"
Points positifs : "Each seat had their own screens, and there was a small footrest available for each seat."
Points négatifs : "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Points positifs : "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Points négatifs : "The horrible JET LAG I have now lol."
Points positifs : "I didn't expect neck pillow on board"
Points négatifs : "Seat wilder would be great"
Points positifs : "Everyone is polite, helpful, and the flight was quite pleasant."
Points négatifs : "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"
Points positifs : "Great service! Also, the food and beer that came with my flight was awesome."
Points positifs : "Friendly crew members and prompt service."
Points négatifs : "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
Points positifs : "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."
Points positifs : "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Points négatifs : "No complaints!"
Points positifs : "The airplane and all"
Points négatifs : "A little bit in the sakura lounge"
Points positifs : "L'équipage est très avenant et n'hésite pas à parler un anglais compréhensible pour les étrangers. Mes deux vols n'étaient que de 45min mais nous avons eu droit à un accès wifi et une collation (boissons). Ponctuel et pilotage souple."
Points positifs : "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Points négatifs : "Seats are too small for tall travelers."
Points positifs : "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Points positifs : "JAL used to be a premium airline like Korean Air"
Points négatifs : "Now JAL is like American Air, just stuffing a greyhound full of souls."
Points positifs : "The crew were all exceptionally pleasant, helpful."
Points négatifs : "I didn't care at all for the food."
Points positifs : "Our flight TO Tokyo from Honolulu was wonderful! Our seats were spacious, the plane wasn't filled to capacity, the in-flight entertainment was the best I've ever seen, the food was amazing. On our flight BACK, the crew was still wonderful, and the boarding process is quick and efficient."
Points négatifs : "Aside from having to take the red-eye, the seats for our return flight were the most cramped I've ever been. My 6' husband's knees were touching the seat in front of him, and the seats were super narrow. I can't remember being so cramped in my entire life. That's really my biggest complaint, but when the flight is 6 1/2 hours, being cramped gets old really quick."
Points positifs : "Flight attendants and ticket agents were very nice and helpful."
Points positifs : "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Points négatifs : "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."
Points positifs : "The best airline I have flown in. Plenty of room and the in-flight service was excellent."
Points positifs : "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Points négatifs : "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
Points positifs : "very friendly and very helpful from checkin in to departing"
Points négatifs : "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."
Points positifs : "The excellent service and courteous staff."
Points négatifs : "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."
Points positifs : "The main entree was excellent."
Points positifs : "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Points négatifs : "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"
Points positifs : "The Japanese flight attentants were excellent. Entertainment was excellent"
Points négatifs : "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."
Points positifs : "Best and consistent service."
Points positifs : "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."
Points positifs : "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Points négatifs : "There was nothing I didn't like about this airlines."
Points positifs : "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Points négatifs : "Nothing"
Points positifs : "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."
Points négatifs : "Same"
Points négatifs : "Could not enjoy the music and NHK news on the plane."
Points positifs : "Amazing service"
Points positifs : "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Points négatifs : "None"
Points positifs : "Customer service was awesome and the food was good"
Points positifs : "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Points négatifs : "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Points positifs : "The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable."
Points négatifs : "The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing."
Points positifs : "Crew was great and economy seats have above average legroom."
Points négatifs : "Bathrooms could have been cleaned up a bit."
Points positifs : "Service is the best"
Points négatifs : "Mileage is the worst"
Points positifs : "Service, entertainment, and seats are all great."
Points négatifs : "Korean airlines could use air nodules for their seats as both flights became very hot towards the end."
Points positifs : "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Points négatifs : "More frequent stops for water or drinks or at least larger cups. ."
Points positifs : "The food is great! The plane is clean. The crew is super nice."
Points négatifs : "The seats are uncomfortable, as with any seats in coach with other airlines."
Points positifs : "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Points négatifs : "As with other airlines, flying coach is uncomfortable."
Points positifs : "Good service. Feed you twice. Which is great. But on a red eye. You want to sleep."
Points négatifs : "Plane feels dated. A title tired."
Points positifs : "Great crew, good food, easy to watch entertainment , and food better than most airlines"
Points positifs : "Good food. Good communication."
Points négatifs : "More water."
Points positifs : "The crew was amazing and accommodating as we had an infant."
Points négatifs : "Entertainment was subpar."
Points positifs : "excellent service - good food"
Points négatifs : "aircraft a bit outdated"
Points positifs : "Good service, 6 hour flight with 2 free meal!"
Points positifs : "Service and food was good."
Points positifs : "great service. my kids loved the special treatment!"
Points négatifs : "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Points positifs : "My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan."
Points négatifs : "Their food"
Points positifs : "Avion neuf CS300 de Bombardier bien aménagé."
Points positifs : "The crew was the most courteous and efficient we ever flew with. We were served 2 meals enroute to Japan with no charge as well as free entertainment. Children were given Pororo stuffed animals and blankets. We are frequent fliers with United Air and was never treated like this on any of their flights! United should take lessons from Korean Air on efficiency, graciousness and being #1!"
Points négatifs : "Wish Korean Air flew domestic US flights. We would only fly Korean!"
Points positifs : "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Points négatifs : "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Points positifs : "Flight attendants are pretty and nice."
Points négatifs : "Nothing"
Points positifs : "Korean Air is a cut above other airlines. The staff is professional and apparently very well trained. We received excellent customer service."
Points positifs : "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Points négatifs : "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Points positifs : "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Points négatifs : "I wish the flight was 2 hours longer so I could sleep more on the plane."
Points positifs : "Great flight crew, speedy and efficient departure procedure"
Points positifs : "Incheon Airport consistently rated one of the best in the world, has everything s traveler needs and more. Airplane was exceedingly clean, Flight Attenddents very professional, attentivel and efficient."
Points positifs : "비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다"
Points positifs : "Friendly staff"
Points positifs : "Superb courtesy and attention."
Points négatifs : "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Points négatifs : "Crew members scrambled to prepare for live demo of inflight saftey as video stoped. Crew member did not give clear demonstration of saftey. Such as seat belt buckle faced her, and life jacket was inside out."
Points positifs : "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Points négatifs : "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Points négatifs : "Seat was so narrow, my elbows were stuck to my torso the whole way"
Points positifs : "Safe flight"
Points négatifs : "My flight was 30 mins late landing,I missed a very important meeting.Food selection wasn't great,I think it should more than Korean food to choice from,just awful food selection.check in service wouldn't allow me to upgrade from economy to business when the plan was full at all"
Points positifs : "Boarding was quick and efficient. Plane was clean, the seats and leg room were good. Cabin attendants were very friendly and attentive during the entire flight. Entertainment system was easy to use and had a lot of movies and other stuff to keep you busy. Headphones and slippers were provided. Enjoyed my flight. Will fly Korean Airlines again if I have the chance."
Points négatifs : "Boarding was a free for all. did not board by aisle."
Points positifs : "The seats were roomy and considering this was 14 hour flight that was important. The entertainment was superb - they had all the latest movies and plenty of them to last 14 hours. The service was the best. Flight attendants were so nice and accommodating at all hours of the day and didn't even flinch once after our multiple requests for more wine. They made sure we had enough food and snacks throughout the flights and provided plenty of water and juices to stay hydrated."
Points négatifs : "une heure de retard parce que la porte choisie n 'etait pas disponible"
Points positifs : "Child friendly with special requests meals. Very accommodating FAs. Always efficient from checkin to boarding. Smooth ride. Great inflight entertainment. Good food. Hot meals all the time. Very Good customer service. Would love to fly Korean Air again."
Points positifs : "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Points négatifs : "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Points positifs : "The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep."
Points négatifs : "I had to wake up so person behind me could eat."
Points négatifs : "Lights in cabin too bright while serving meals. Could turn it down a notch"
Points positifs : "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Points négatifs : "There wasn't anything that I didn't like."
Points positifs : "we were attended 2 by the friendliest/courteous attendants....were fed 2X along the way and movies/music/games/drinks were free of charge also."
Points négatifs : "n/a"
Points positifs : "Friendly service. Seats and temperature in cabin was comfortable. Meals were tasty and good portion."
Points négatifs : "Slight delay in departure"
Points positifs : "Comfortable seats, good meals"
Points négatifs : "Can't book seat ahead of check in."
Points positifs : "Great service overall . Crew was very nice."
Points négatifs : "at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too."
Points négatifs : "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Points négatifs : "I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again."
Points positifs : "The seat was great."
Points négatifs : "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Points positifs : "Meal, crew"
Points négatifs : "1. inside temperature was so cold -especially at the 3rd route from la to tokyo -. 2. Economy seats are not declined, which means less pereonal space. 3. The worst is in-flight entertainment system, UI is so poorly developed, most contents do not provide english subtitles."
Points négatifs : "On time is always nice. Overbooked someone in my seat when boarding. On arrival sat for a while to get into the gate on a flight that was already 90 minutes late"
Points négatifs : "Cabin to hot"
Points négatifs : "Retard. Aucune explication ni excuse"
Points positifs : "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Points négatifs : "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"
Points positifs : "Avion vétuste et service minimum, pas même un verre d'eau !"
Points négatifs : "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"
Points positifs : "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Points négatifs : "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"
Points positifs : "The entertainment options were great, the food was great, the staff was friendly and helpful."
Points négatifs : "It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep."
Points positifs : "Outstanding service as always - ANA rocks!"
Points négatifs : "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
Points positifs : "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Points négatifs : "Movies and musics more variables from all over the world."
Points positifs : "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Points négatifs : "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Points positifs : "Clean plane, comfy seats and great staff"
Points négatifs : "Everything was good didn’t hate anything"
Points positifs : "A taste of Japan food."
Points négatifs : "None"
Points positifs : "Food and services"
Points positifs : "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Points positifs : "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Points négatifs : "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Points positifs : "Service Politness of staff"
Points négatifs : "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"
Points positifs : "Staff were very helpful and the food was good."
Points négatifs : "The place where we at, the aircon/ fan is not working, my husband and I tried but still not working, uncomfortable feeling for a long trip , prior to this we had a long walk to find our gate number because it's in the new building. Our plane delayed so we arrived late at Tokyo causing to missed our plane connection then the crew helped us( very accommodating) for our transfer from Narita international airport to Haneda International airport with Limo bus, 1 & 1/2 hour ride with our luggages and waited for 8 hrs to be on board in a different airline."
Points positifs : "Staff were amazing."
Points négatifs : "Nothing great experience!"
Points positifs : "The food and courteous flight attendants."
Points positifs : "Easy checking process. Friendly staff"
Points négatifs : "Nothing."
Points négatifs : "Flight attendant didn't mention so well about drink service."
Points positifs : "The crew are so courteous and helpful."
Points positifs : "Service and food were great."
Points négatifs : "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Points positifs : "Food was quite good"
Points négatifs : "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."
Points négatifs : "Food was not good, seats not comfy"
Points positifs : "Ana est loin devant Air France"
Points positifs : "La compagnie est géniale! Rien à dire!"
Points positifs : "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Points négatifs : "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"
Points positifs : "Great"
Points négatifs : "N/a"
Points positifs : "Good price"
Points négatifs : "Stink in the plane"
Points positifs : "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
Points positifs : "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."
Points positifs : "Movies!"
Points négatifs : "Vegetarian food options."
Points positifs : "The friendliness of the crews and the cleanliness of the rest rooms."
Points négatifs : "The delay before taking off."
Points négatifs : "meal choices"
Points positifs : "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Points positifs : "Very kind flight attendants with amazing service!"
Points négatifs : "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Points positifs : "Flight was very good - enjoyed meal and entertainment"
Points négatifs : "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"
Points positifs : "Great food on ANA flight from Malaysia to Tokyo."
Points positifs : "5 stars around"
Points positifs : "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"
Points positifs : "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
Points négatifs : "limited movie selections"
Points négatifs : "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."
Points positifs : "The staff was so kind and quick to make everyone feel so comfortable. And the plane itself was already super roomy, so time flew as I spared the skies like I was back home in my living room."
Points positifs : "Very comfortable. Lots of room, wonderful crew."
Points négatifs : "A little light on entertainment choices, the English translations of flight info were pretty rough and sometimes unintelligible. Not a problem on this flight but could be if there was a major delay or something that needed to be communicated."
Points positifs : "Excellent food and service"
Points négatifs : "None"
Points positifs : "Entertainment selection was nice."
Points négatifs : "Seats were too tightly packed in. Person in front reclined their seat and I couldn't even reach my bag under the seat. Very uncomfortable. And I'm small/short."
Points positifs : "Just ok"
Points négatifs : "Can't understand why it was delayed"
Points négatifs : "We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding."
Points positifs : "Only selection of movies but that’s all!"
Points négatifs : "Flight delay could have been explained better, boarded the plane and sat in for about 2:30 min, crew could have been more proactive but NO! Food especially thinking this dinner time in business class fare very small portions! Wi-Fi paid for full flight but it was turned off in the mid of the air!"
Points négatifs : "Delayed for an hour because of changing tire"
Points positifs : "The crew was absolutely amazing. I was HORRIBLY ILL the entire 6.5hour flight, vomiting LITERALLY every 15minutes in the bathroom. They took care of me in every way possible. You have no idea how THANKFUL I WAS AND AM FOR THEM. SO MUCH ALOHA FROM HAWAII, best flight crew EVER!!! PLEASE reward them"
Points négatifs : "If I wasn't deathly ill right before I had to get on the flight!"
Points positifs : "The pilot did an awesome job of welcoming travelers and keeping them updated on the flight status."
Points négatifs : "I sat almost to the back and there was not enough lunch by the time the crew made it back there so I had to eat breakfast instead of lunch."
Points positifs : "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Points négatifs : "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Points positifs : "The crew WAS amazing!"
Points négatifs : "Not a thing! It was perfect"
Points négatifs : "Again, make sure to note conspicuously that luggage price is not included."
Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"
Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"
Points positifs : "Food and movies"
Points négatifs : "Tout"
Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"
Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."
Points positifs : "Happy to be home"
Points négatifs : "Allow more time for check in"
Points positifs : "yes crew were very good"
Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."
Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "tout"
Points négatifs : "le confort des sièges"
Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"
Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"
Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."
Points positifs : "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."
Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"
Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"
Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"
Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"
Points négatifs : "Ras puisque j'ai pas pu le prendre!"
Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"
Points négatifs : "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."
Points positifs : "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Points positifs : "I had the chicken beans and rice which was good, the chicken burrito was a little soggy and had to peal it out of the box but taste ok."
Points négatifs : "The choice of the movies were either action or kids movies, i would like to see some sports movies, auto race, football or espn. All of the was energetic with great smiles and service except for one that never smiled and lacked enthusiasm. I wondered why she was on the plane."
Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"
Points positifs : "Kindness of the staff"
Points positifs : "Excellent crew."
Points négatifs : "Could not get the delta Wi-Fi to work. Also my seat nearphone jack was broken."
Points négatifs : "plane was a bit old. tiny tv screen"
Points positifs : "Perfectly on time. Good food and very good friendly service!"
Points positifs : "Flight left and arrived on time. Smooth flight, so the weather gets credit for that. Seats a bit more roomy than the horrible sardine cans I've become accustomed to being squished into on Delta flights."
Points négatifs : "The provided earphones are useless. Next time I'll have to bring some from home. I only could watch films with "closed caption.""
Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"
Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"
Points positifs : "Wonderful. Food was great.i"
Points négatifs : "I love everything"
Points positifs : "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Points négatifs : "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Points positifs : "Service de crew à bord, très gentil."
Points négatifs : "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."
Points positifs : "Service was good. Was upgraded for more space."
Points négatifs : "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."
Points négatifs : "The business class seat is just complety outdated"
Points négatifs : "Pas de l'eau"
Points positifs : "Small plane, decent space, short flight."
Points négatifs : "Legroom."
Points négatifs : "Food was a little underwhelming for First Class."
Points négatifs : "First flight delayed, missed flight to SF, stuck in frankfurt. A hotel is not adequate compensation"
Points positifs : "Nothing much to say. The crew was polite, kind and professional."
Points négatifs : "nothing."
Points positifs : "The incoming pilot to Nice parked at the wrong gate and apparently, once parked, it could not be moved. So the airport had to scramble buses which made the flight depart more than an hour late. We had a 50-minute layover and Lufthansa did not hold the plane. So we got home a day late."
Points négatifs : "They could have left Nice on time, or held the plane for us in Munich."
Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"
Points positifs : "Crew"
Points négatifs : "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"
Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Points négatifs : "Retard"
Points positifs : "Ben... Je cherche encore"
Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"
Points négatifs : "People in economy who have no common sense and put their seat all the way back into the personal space of the person sitting behind them. They should not be able to recline that far. If they need that much room take first class."
Points négatifs : "Im tall and couldn’t affort the better spaced seats so I was pretty cramped on most flights and I paid over $200 to even get those, just so my wife and I could sit together."
Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"
Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"
Points positifs : "Très Correct"
Points négatifs : "Rien !"
Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"
Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"
Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"
Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"
Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"
Points négatifs : "Le retard"
Points négatifs : "Le retard"
Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"
Points positifs : "rien"
Points négatifs : "les retards"
Points négatifs : "Le vol est largement en retard !!!!!"
Points positifs : "Embarquement très rapide, vol ponctuel."
Points négatifs : "Les informations à bord etaient incompréhensibles"
Points positifs : "The portion of my trip from San Francisco to Honolulu -- provided by United Airlines, not by Lufthansa -- was frustrating and uncomfortable: more than five hours in a small Boeing 737, which hardly permitted any reclining of the seats.and provided but limited in-flight services"
Points négatifs : "Use a mid-size plane designed for long distances between California and the Hawaiian Islands, including full services."
Points positifs : "Crew was very nice and attent ive"
Points négatifs : "Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh"
Points négatifs : "Service was poor, lack of vegetarian food"
Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."
Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."
Points négatifs : "The gates kept changing and people were standing in line without being told how long the wait would be, or what was going on. A little challenging when you have overseas connecting flights ."
Points positifs : "The crew were helpful"
Points négatifs : "I had to pay luggage fees"
Points positifs : "Équipement de divertissement excellent. Personnel souriant"
Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."
Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."
Points positifs : "Actual flight, staff, food, beverages."
Points négatifs : "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."
Points négatifs : "Le retard"
Points négatifs : "Le retard"
Points positifs : "It is so nice to flight on board a plane were the staff knows what to do."
Points négatifs : "Luggage lost"
Points positifs : "Comfortable seats, nice they still give a snack"
Points négatifs : "Nothing"
Points négatifs : "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."
Points positifs : "Efficient boarding process"
Points négatifs : "Only got a cookie for food"
Points négatifs : "No food or entertainment"
Points négatifs : "1 heure de retard Mon baggage est resté à Francfort"
Points négatifs : "Perte bagage"
Les compagnies aériennes voyageant pour Hawaii ont mis en place des mesures de précaution supplémentaires et ont adapté leurs politiques pour mieux accueillir les voyageurs. Les politiques varient selon les compagnies aériennes.
Renforcement des mesures sanitaires
Nettoyage quotidien, filtres HEPA dans les cabines sur les vols pour Hawaii
Masques obligatoires à bord. Masques fournis sur les vols pour Hawaii
Siège de distanciation sociale
Sièges du milieu non réservables sur les vols pour Hawaii
Tests avant les vols
Recherche d’anticorps et de symptômes pour les vols pour Hawaii
Renonciation aux frais de modification. Recherchez des vols flexibles pour Hawaii