Vol Louisiane : Trouvez un billet d’avion pas cher pour Louisiane

Points positifs : Crew was very good. Food was OK.

Points négatifs : Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Points négatifs : Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Points positifs : The crew and snacks

Points négatifs : They take the headphones about an hour before landing which isn’t ideal.

Points négatifs : I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Points positifs : The flight was redirected to ottawa due weather conditions specifically high wind which in my 20 years of traveling never experienced this here in Canada. We stayed for an hour and at the end of it arrived at Montreal airport at 3:45pm. Terrible service. Refund and or adjustment on tickets price should be reviewed.

Points positifs : The crew on my flight was excellent. Thank you.

Points négatifs : Power outlet didn’t work in 34G so couldn’t get work done.

Points positifs : The crew was ok, very uncomfortable seat, I had an isle seat and everyone bumped into my shoulder. I never had to pay for checked baggage in a transatlantic flight, it’s not my first time flying. I was also asked to check my carry on, to what I declined for personal reasons.

Points négatifs : Delay of 40 minutes

Points positifs : Yes

Points positifs : Brussels airport clearance was quite efficient

Points négatifs : Better instructions at the airport

Points positifs : Crew went above and beyond. Food was excellent and the Crew kept us hydrated.

Points positifs : Overall Austrian was fine. Smaller plane and people were professional.

Points négatifs : Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines

Points positifs : Nothing

Points négatifs : Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!

Points positifs : Professional crew

Points négatifs : Depart on time

Points positifs : The crew. The punctuality.

Points positifs : Good crew, my seat did NOT recline.

Points négatifs : Plane was somewhat crowded.

Points positifs : Amazing crew

Points positifs : Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!

Points négatifs : Nothing- it went very smoothly.

Points positifs : The airplane looked old. There was no entertainment available on the flight from AMS to SVO, but definitely more leg room then the newer airplanes. No having entertainment available made it a very long flight.

Points négatifs : No entertainment available.

Points positifs : Newer plane, crew was amazing, seats were adjustable

Points négatifs : Time

Points négatifs : Crew members in Amsterdam were very rude and disrespectful

Points positifs : Staff were professional and polite.

Points négatifs : Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Points positifs : Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline.

Points négatifs : Keep scheduled flight times.

Points positifs : The facilitie to board

Points négatifs : They no have entertainment

Points positifs : The crew was really nice. They were friendly and genuine.

Points négatifs :

Points positifs : The crew were friendly and helpful and the flight arrived early, even though we left a little bit late - as such - I was very happy with the flight. The onboard entertainment system was wifi based and there was a USB charging port in the seat too - modern aircraft.

Points négatifs : I had no complaints - the flight was just what it should have been ie no issues

Points positifs : L'enregistrement, la possibilité d'enregistrer gratuitement le bagage à main, l'embarquement. Rapidité de service du personnel de bord à la demande.

Points négatifs : Ancienne classe économique Air France (système de divertissement à bord pouvant être beaucoup plus moderne);

Points négatifs : Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700

Points négatifs : No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not.

Points négatifs : Seats were too close together.

Points négatifs : Leg room was terrible in economy and food was poor from the USA

Points négatifs : I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!

Points positifs : Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,

Points négatifs : Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA.

Points négatifs : We had a three hour departure delay in Munich

Points négatifs : First plane was newer, 2nd plane was older.

Points positifs : fast efficient boarding.. quick flight..comfortable

Points négatifs : The plane didn’t have water in the bathrooms in the back of the plane so we had to use wet wipes to clean our hands afterwards. Entertainment system was slow. No complementary meals offered even though it was an international flight.

Points positifs : compagnie trés sérieuse

Points négatifs : avion un peu plus moderne

Points positifs : Crew was friendly.

Points négatifs : No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.

Points positifs : Yes

Points positifs : service and timing were great

Points négatifs : My luggage was lost for almost 2 weeks.

Points négatifs : The seat didn’t recline and the entertainment didn’t work

Points négatifs : One cookie with tea is not enough at this time of day! Boarding was organised terribly and was the main reason for the delay.

Points positifs : Safety of aircraft

Points négatifs : Parents called as soon as the delayed flight caused the young teen to miss her flight, Lufthansa operator verifies only by phone that young teen had a seat in the next flight, UNTRUE! She was ignored at counter, mr. M. Meindle told her to step aside and it was not “worth arguing”! The people she sought direction from, are the ones that left her confused and ignored. Shame on them

Points positifs : The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts.

Points négatifs : The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare.

Points positifs : Food and service

Points négatifs : We parked at the furthest possible gate in international. Ridiculous walk!!

Points positifs : Flight connections,

Points négatifs : The seating was cramped, no entrainment package.

Points positifs : Nostalgic plane ride

Points négatifs : Use more modern plane for these short trips. No drinks offered due to turbulence. Old Bombardier plane had no way of storing carry-ons other than beneath seat, thus limiting leg space

Points positifs : It was just a flight. Nothing to rave about. Just a typical up and over flight. The flight left Athens over an hour late and got to Brussels almost 90mins late.

Points négatifs : We weren't offered complimentary beverage service. They did a beverage service for paid drinks and that took well over an hour. We were only given a simple single piece of chocolate while waiting to take off

Points positifs : Seats were comfortable. Entertainment system stopped working part way through

Points négatifs : Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Points positifs : Crew and food

Points positifs : The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout).

Points négatifs : The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late.

Points négatifs : Everything was OK

Points positifs : Everything works and quick to get to destination.

Points positifs : Usual faultless KLM experience

Points négatifs : Nothing.

Points positifs : Professional crew. Good simple check in.

Points négatifs : Nothing.

Points positifs : Crew

Points négatifs : Bathroom was very dirty

Points négatifs : My first flight (leaving very early in the morning from Burlington VT was delayed several hours because a ground crew member forgot to put the heater on the plane the night before. Because of this delay I missed my connection and instead of arriving in San Fran at 10am, I arrived at 6pm and missed the whole first day of my trip and was exhausted cause I got up at 3am to get to the airport to a frozen plane that was not ready to fly for a few hours during which I could’ve stayed in bed.

Points positifs : Good crew and amazing always ask if anything I needed.

Points négatifs : Had issues with specials meals requests. Was unable to get what was requested told both on originating flight, and returning light that its had not been loaded but the request wasn't there..

Points positifs : Great crew

Points négatifs : Food and entertainment were lousy. There was dried barf on the wall, the audio jack and screen were broken, no salads were delivered to the plane that day. WHAT???

Points positifs : The flight attendants were fabulous on this flight.

Points négatifs : Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!

Points négatifs : First plane was newer, 2nd plane was older.

Points positifs : I liked the 2-3-2 seat configuration so my husband and I could sit in a 2 seat row without being crowded in with anyone else. Those seats are tight!

Points négatifs : Everything could have been better. Boarding was terrible. Apparently the Air Canada devices did not work at this gate? Because boarding was so delayed, we lost our spot to depart. We were stuck on the tarmac for an hour. The seats were too crammed together and very uncomfortable for a 4+ hour flight. Food service did come through, but they were out of most things. It’s advertised you can buy a meal/snack/drink combo but the drinks did not come through at the same time and that was a mess. There didn’t seem to be any air vents above the seats so the flight was very stuffy. We will never fly Rouge again.

Points négatifs : The touchscreen was so buggy and unresponsive that I opted to sleep instead of trying to find something to watch on it.

Points négatifs : Food poor going to Munich , legroom poor.

Points positifs : Crew was very good. Food was OK.

Points négatifs : Individual space was tight made worse by some inconsiderate people who put their seats as far back as possible. This should be regulated.

Points négatifs : Three hours departure delay from Munich to SFO

Points positifs : The crew tried to be helpful but were equally frustrated with the ground crew.

Points négatifs : Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Points négatifs : Flight got cancelled

Points positifs : The socks offered in business were comfortable and nice looking. The red wine was good.

Points négatifs : The food was just average and the seat not too comfortable

Points positifs : KLM are our airline of choice. A great full-service carrier with impecable standards.

Points négatifs : Nothing

Points positifs : Seats were comfortable. Entertainment system stopped working part way through

Points négatifs : Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing.

Points négatifs : Don’t loose the luggage

Points positifs : Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Points négatifs : The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Points positifs : The seat was quite comfortable, the crew was great, and the food was actually pretty good.

Points négatifs : Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.