The Madison Washington, DC a Hilton Hotel

Merveilleux endroit où séjourner à D. C.

Le personnel était sympathique et serviable. Ils ont rendu notre séjour très agréable et facile.

Très pratique comme emplacement, confortable, accueillant

Avec l'air conditionné c'était comme si on dormait avec un camion - énormément de bruit

Les chambres étaient propres et belles

Centre d'affaires était abominable. Nous avons dû payer pour utiliser Internet et imprimer nos e-mails.

Excellent personnel!!

Un excellent service client !

Le personnel a fait des pieds et des mains pour faire de ce week-end une expérience merveilleuse. Les portiers étaient toujours aimables et serviables et le personnel de la réception était exceptionnellement chaleureux et arrangeant. Dès l'instant où nous sommes entrés, nous avons été traités comme des clients importants, une caractéristique simple et souvent mise de côté de la plupart des hôtels aujourd'hui. Je le recommande vivement à tous ceux qui veulent rendre leur séjour à Washington DC plus agréable.

Chambre confortable, il y a un bar/restaurant agréable et décontracté. Nous avons vraiment apprécié le New York Times à notre porte le dimanche.

Cuisine. La chambre. Le personnel était très sympathique

Le parking est trop cher

The hotel has been recently renovated and it is lovely and has a comfortable lobby adjoining a fully-stocked bar. The location was excellent, and within walking distance of many major DC attractions. The room was very well-appointed with a very large flat screen tv, plenty of drawers and closet space, a comfortable chair for reading or resting, and a good work station for the business traveler. The beds were very, very comfortable and had good linens and pillows. The bathroom was well lit (although it could have been even better with a shaving/make-up mirror), had an excellent shower with the best water pressure I've experienced in the District, nice products from Crabtree and Evelyn and large bath towels. There is also a well-stocked mini bar, which the family did not avail itself of as the prices, not surprisingly, were ridiculous. There's a CVS a couple of blocks away where you can purchase practically all of the same items for a mere fraction of the price. The staff was lovely and helpful with one exception, which I shall discuss below.

The front desk assistant manager was arrogant and dismissive. We seriously considered never staying at the hotel again because of his unprofessionalism. But everyone else at the hotel, from the chambermaids, to the wait staff, the bartenders, and the bellmen, were so lovely, so polite and so helpful, we were persuaded to look past the assistant manager's behavior and do plan to stay at the hotel again. Also, the price of the breakfast buffet is too steep, about $25,00 a person per day and while it is an "all you can eat" affair, most people, especially women and children, don't eat $25.00 worth of food for breakfast. There is a cheaper package option for about $18.00 plus tax but you must purchase the buffet for every day you stay at the hotel, even if you don't plan to use the buffet every day. I would recommend the hotel institute a continental breakfast option for less money. However, in fairness, there is a fully-stocked Starbucks on site with a grocery and that's where we purchased the equivalent of a continental breakfast for the mornings we ate at the hotel. The hotel is also pet-friendly for those with dogs.

The beds are great! Nice rooms!

The walls are very thin. You can hear just about everything from both sides.

It was conveniently located and the staff was very accommodating.

The room was large. clean, and perfect size tv for the room.

Yes, there was no room service, after 7pm and no pool. The parking is extremely expensive.

Rooms were great.