Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Customer Service was great
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2,0
Terrible management
Points négatifs : They ended up not renting us the car and in addition they management was really really rude. Plus they didn’t reimburse me for the insurance purchased . I had spoke to the folks on 1-800 number for enterprise three times and they were trying to do everything they can take help, but the location management itself was not willing to accomodate and in addition were extremely rude
avis de
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2,0
Debit/credit
Points positifs : The good thing was that i needed to rent a full size suv with my debit card online and i was able to without any trouble.
Points négatifs : However the bad thing was things changed when i had actually gone to pick up the car. I was told that i cannot rent a full size suv or premium using a debit card.
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10,0
Very professional
Points positifs : Everything, would have preferred the courtesy calls to be texts versus calls.
avis de
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8,4
Pick-up :(.....drop-off :)
Points positifs : I was scheduled to drop off my car at noon on Sunday (Only open to 1) but due to unexpected last-minute traffic, got there at a quarter-to 1. I was checked out in under 5 minutes with no hassle and they didn't charge for an extra day since I missed my time.
Points négatifs : I had reserved an economy-class car, which they didn't have upon my arrival and instead offered my a Kia minivan at no cost. But when we went to inspect the vehicle, it seemed the previous renter had left their entire life in the trunk. That was the only available car on the lot at the time, so I had to wait until another car returned from dropping off an earlier customer, was cleaned, and inspected before I could continue. They were very apologetic, but what should've been 10-15 minutes at most ended up taking over an hour, which made me late for my travel plans.
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9,2
Points positifs : Service at the counter, cost, and car condition.
Points négatifs : Inside cleanliness
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8,0
Points positifs : Good customer service.... Thanks!
avis de
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10,0
Points positifs : Le service était génial
avis de
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10,0
Très professionnel
Points positifs : Tout ce dont vous avez besoin, j'aurais préféré séjourner gratuitement les appels de los textos que les appels locaux gratuits.
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8,0
Points positifs : Un bon service clients. Merci !
avis de
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10,0
Points positifs : Customer Service was great
avis de
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10,0
Very professional
Points positifs : Everything, would have preferred the courtesy calls to be texts versus calls.
avis de
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9,2
Points positifs : Service at the counter, cost, and car condition.
Points négatifs : Inside cleanliness
avis de
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10,0
Points positifs : Le service était génial
avis de
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10,0
Très professionnel
Points positifs : Tout ce dont vous avez besoin, j'aurais préféré séjourner gratuitement les appels de los textos que les appels locaux gratuits.
avis de
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8,4
Pick-up :(.....drop-off :)
Points positifs : I was scheduled to drop off my car at noon on Sunday (Only open to 1) but due to unexpected last-minute traffic, got there at a quarter-to 1. I was checked out in under 5 minutes with no hassle and they didn't charge for an extra day since I missed my time.
Points négatifs : I had reserved an economy-class car, which they didn't have upon my arrival and instead offered my a Kia minivan at no cost. But when we went to inspect the vehicle, it seemed the previous renter had left their entire life in the trunk. That was the only available car on the lot at the time, so I had to wait until another car returned from dropping off an earlier customer, was cleaned, and inspected before I could continue. They were very apologetic, but what should've been 10-15 minutes at most ended up taking over an hour, which made me late for my travel plans.
avis de
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8,0
Points positifs : Good customer service.... Thanks!
avis de
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8,0
Points positifs : Un bon service clients. Merci !
avis de
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2,0
Terrible management
Points négatifs : They ended up not renting us the car and in addition they management was really really rude. Plus they didn’t reimburse me for the insurance purchased . I had spoke to the folks on 1-800 number for enterprise three times and they were trying to do everything they can take help, but the location management itself was not willing to accomodate and in addition were extremely rude
avis de
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2,0
Debit/credit
Points positifs : The good thing was that i needed to rent a full size suv with my debit card online and i was able to without any trouble.
Points négatifs : However the bad thing was things changed when i had actually gone to pick up the car. I was told that i cannot rent a full size suv or premium using a debit card.
avis de
