Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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9,6
Points positifs : The staff was very friendly, fast and helpful
Points négatifs : People had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot
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6,8
Points positifs : Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.
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7,2
Points positifs : Fast and easy service
Points négatifs : The car we got had some mechanisms not working
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10,0
Points positifs : The employee was very helpful and friendly. I appreciate that Alamo would take a debit card with proof of return flight, made the whole experience easy and enjoyable. The car was perfect for what we needed.
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9,6
Points positifs : Yes everyone was great friendly and smiling and very helpful
Points négatifs : Nothing in my opinion everything was perfect.
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2,0
Points positifs : Nothing attendant was rude
Points négatifs : New service and straight forward understandings. Like a return flight is needed
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9,6
Points positifs : Friedly efficient staff . Quick check in . Did not have my Rav ,4 , but got an upgrade to an Infiniy for same price . Car was excellent,and I had a quick checkout .
Points négatifs : Nothing ... except the weather
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6,0
Eugene office needs some customer service training
Points positifs : The car was fairly new, easy to access, the drop off facility at the Portland Airport was awesome
Points négatifs : The counter rep at the Eugene office wa rude, incorrect on several issues and made hiring the car difficult. She seemed to not be able to stand up ever, but sat there ordering me around from the back of her computer screen. The car smelled of smoke and we are non-smokers
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8,4
Points négatifs : Parfum
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10,0
Easy pickup at Eugene airport
Points positifs : Everyone was super friendly. The car was clean.
Points négatifs : Nothing. Everything was perfect.
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8,0
Points positifs : Pick up & drop off right at airport
Points négatifs : First time ever getting a Rent-A-Car just didn’t seem to get enough information for questions I asked but all in all it was OK
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10,0
Super easy and quick process
Points positifs : I rented from a previous big rental company at a different location the week before this rental and the difference was astounding. Alamo was awesome. Very simple and easy process to pick up and return the rental (at different locations), which couldn’t have been more welcome considering the rush I was in to catch my flight.
Points négatifs : Nothing
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9,6
Points positifs : The staff was very friendly, fast and helpful
Points négatifs : People had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot
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10,0
Points positifs : The employee was very helpful and friendly. I appreciate that Alamo would take a debit card with proof of return flight, made the whole experience easy and enjoyable. The car was perfect for what we needed.
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9,6
Points positifs : Yes everyone was great friendly and smiling and very helpful
Points négatifs : Nothing in my opinion everything was perfect.
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9,6
Points positifs : Friedly efficient staff . Quick check in . Did not have my Rav ,4 , but got an upgrade to an Infiniy for same price . Car was excellent,and I had a quick checkout .
Points négatifs : Nothing ... except the weather
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10,0
Easy pickup at Eugene airport
Points positifs : Everyone was super friendly. The car was clean.
Points négatifs : Nothing. Everything was perfect.
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10,0
Super easy and quick process
Points positifs : I rented from a previous big rental company at a different location the week before this rental and the difference was astounding. Alamo was awesome. Very simple and easy process to pick up and return the rental (at different locations), which couldn’t have been more welcome considering the rush I was in to catch my flight.
Points négatifs : Nothing
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6,8
Points positifs : Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.
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7,2
Points positifs : Fast and easy service
Points négatifs : The car we got had some mechanisms not working
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8,4
Points négatifs : Parfum
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8,0
Points positifs : Pick up & drop off right at airport
Points négatifs : First time ever getting a Rent-A-Car just didn’t seem to get enough information for questions I asked but all in all it was OK
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2,0
Points positifs : Nothing attendant was rude
Points négatifs : New service and straight forward understandings. Like a return flight is needed
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6,0
Eugene office needs some customer service training
Points positifs : The car was fairly new, easy to access, the drop off facility at the Portland Airport was awesome
Points négatifs : The counter rep at the Eugene office wa rude, incorrect on several issues and made hiring the car difficult. She seemed to not be able to stand up ever, but sat there ordering me around from the back of her computer screen. The car smelled of smoke and we are non-smokers
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