Points positifs : They had a 12 pass van for us
Points négatifs : It was clean and perfect. Nothing better
Points négatifs : I will write to Avis customer service.
Points positifs : Pick up and drop off were both super easy
No van on the day promised.
Points positifs : The managers willingness to work to get us a van.
Points négatifs : It was not there when it was promised or reserved.
Points positifs : The staff at the Eugene office were incredibly helpful and kind. They made the car rental experience a great one!
Points positifs : convenient; helpful friendly staff.
Points négatifs : No gas stations near the airport.
Points positifs : They didn't have the size vehicle we reserved so they upgraded us to a size up for free.
Points négatifs : When I booked the rental I put down the airport I wanted to pick up at and drop off at. When we arrived in Eugene we found out that they booked our rental off site and had to take a taxi to get our rental.
What customer service.
Points négatifs : I flew into Eugene, Or. on July 4th. Arrived at Avis counter and was informed my rental was not from the airport location. He turned away and would not help me ! I rented a taxi to the other site and found it CLOSED for the holiday. I had to use the taxi to get into town and still had no car.
Pick up location was 5 miles from airport
Points négatifs : Thought I was renting from Avis at the airport. Found out my pickup location was 5 miles AWAY from airport. Airport location wouldn't honor pricing of other location. Extremely inconvenient - had to take a taxi to puck up my car! Won't rent from them again!
Points positifs : Nothing
Points négatifs : Price seemed like a great deal, but when you realize the facility is not at the airport and add in the cost of transport to and from the facility, ended up more than renting direct with Avis by a significant amount.
Points positifs : clean car as advertised
The car was great, but there was some miscommunica
Points positifs : The 4runner was perfect for my trip.
Points négatifs : My rental was set to be picked up at 12pm. I had seen a 2pm option but I figured I could make it at 12. Anyways I called in to check and apparently my reservation was moved to another location that closed right at 12pm, and i wouldn't have been able to pick my car up until the next day. I had to pay an EXTRA $100 to move it to another location. Not cool.
Compacte (Ford Focus ou similaire) est la catégorie de voiture la plus réservée chez Avis à Eugene.
Avis possède 2 succursales à Eugene. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.