Points positifs : Nothing
Points négatifs : They closed early and didn't notify me so I didn't get my rental car
Points positifs : Fast and efficient service. Friendly staff.
Points négatifs : If Trump had lost in 2016
Points positifs : Staff VERY friendly and helpful. Drop off super easy. Car was great.
Points négatifs : Nothing at all. Best experience i've ever had renting a car.
Points positifs : Pick up went great! Stuff on site could not have been more helpful
Points négatifs : I had a reservation to drop this car off after driving 10+ hours to SF and when I arrive the location (and all others within city limits) closed at 5pm.... I was told by the attendant I had until 11pm to drop the car off but I guess that was a lie
Points négatifs : The Hertz staff said there was no car for me when I showed up. I was polite and asked if there was anything that could be done, as I clearly had the reservation. They said no and didn’t offer any assistance of any kind. I was very surprised and disappointed.
Points négatifs : Be considerate and flex le with reservation changes its a bunch of i ternary policies n procedure that do not account for customer satisfaction
..I reserved 2 trips with different drop off location..later found out because my flight changed I just wanted to return rental to same location..
Points positifs : The car was new, and clean, and the staff was great to work with!
Points négatifs : I had not realized just how terrible the gas mileage on a Jeep was- we ended up spending a LOT more on gas than our previous trip to Oregon, despite actually driving less...
Points positifs : Car was not available at time promised, this cost me additional time & $. I spoke to Hertz three times in the am and eventually took a cab when the car when arrived. The manager who i had spoken to that morning didn't have my reservation and was a condescending. Nothing offered for the incoveinence.
Points négatifs : Respectful service
Points positifs : Staff was friendly and helpful.
Points négatifs : They waited until entire transaction was complete and then one of the staff ran out back to clean and wash car, I waited 20 minutes. Why not wash cars when they are returned? This was the only downturn to the rental experience
Points négatifs : ...WiFi hotspot password was not provided for us to use...vehicle internal road noise inhibits conversation...drives like it has no power steering...engine sometimes shuts off (by design)when stopped at signals...music volume arbitrarily lowers...recurring display message about keeping eyes on road.
Points positifs : Staff were friendly and helpful. The additional driver and other services were too pricey compared with other dealerships we have dealt with. The return was very efficient and satisfactory.
Points négatifs : Hertz could be more competitive.
Points positifs : Staff very friendly, pick up and drop off easy
Points négatifs : Car was dirty, brake light not working
Compacte (Ford Focus ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Eugene.
Hertz possède 2 succursales à Eugene. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.