Voitures de location à Warwick

Points négatifs : We got the car with 3/4 tank full of gas and had to bring it back with a full tank. I thought that was just ridiculous. I often rent cars for work, and I have never picked up a car with less than a full tank of gas. The window wiper was half broken which was dangerous considering it was a rainy day. the top part of the window never was fully wiped of rain. Location wasn't great either. It was close to the airport, but not close enough to walk with baggage and almost too close to Uber.

clean your cars

Points négatifs : Car was dirty on the exterior and smelled like smoke inside, no one was around to fix the issue

Car reeked of marijuana

Points positifs : the car itself was ok

Points négatifs : It smelled horrible, should have never accepted it, but they should never have allowed it to be rented out, no amount of airing out and febreze made it tolerable

Not at the airport !

Points positifs : The car was fine and the attendant was a very nice guy.

Points négatifs : When we got to the Hertz counter (it was a VERY long walk from the baggage area) the woman could not find our reservation. She told us it was probably at the “other” Hertz place. She said it wasn’t too far to walk. It turned out to be a long walk with our luggage along Route 1 . It was dangerous in spots as we crossed entrance and exit ramps. I can’t imagine what we would have done in bad weather.

Points négatifs : No shuttle from airport. Not great customer service. Didn't specify off site location. Went to airport location customer service was awful and rude.

Horrible experience

Points négatifs : Very important information was not disclosed on this website or on the 30+ page hertz rules and regulations packet as in the fact that you need to provide a credit card with you name on it so they can put a 200$ hold on it and then if it's a bank card your then subjected to a credit check and if you fail that then you need to provide a major credit card and because I didn't have one I was then refused the rental car I already paid for in full plus insurance so that left me stranded in a town where I knew no one with my suit case in hand and they offered absolutely no help to me what so ever. To top it all off I had called the day before and spoke to an employee at the location on post rd. In Rhode island and was told nothing about any of the above issues I just mentioned even tho I was calling to discuss the deposit amount and that I wouldn't have the original card on hand as the rental was a gift for my trip I was never informed that I may need a second card or anything about a possible credit check. The whole experience was very upsetting and totally inconvenient and ruined my whole trip. I immediately called. Customer service to expedite my refund since I was unable to rent a car from this company. This experience totally ruined my entire trip and will not be using hertz or kayak for any if my future travles.