Points négatifs : When I arrived they did not have my reservation in the system and I was unable to get the car. I’d like a refund if my deposit please
Points positifs : Price was ok. No line at pick-up (which should have warned me)
Points négatifs : It took two people ten minutes to check me out (not including actual car pickup). During that time, I saw another person in line leave out of frustration. The car they rented me did not have a remote key, even though it should have had one. Only one door lock on the whole car. Had to lock the doors before closing, and I accidentally locked the key in the trunk once, which required me to call AAA. I'm positive they charged someone else that expensive key replacement fee in the past, and never got a new key.
Points négatifs : Great service
Points positifs : Car was fine, service was lacking.
Points négatifs : Advantage charged more than the full rate to add unlimited mileage. More than doubling the fee I was previously charged and that was supposed to be prepaid.
Points positifs : Staff was friendly and process was quick
Points positifs : Friendly staff, solid car. Just had a few nicks and had bad pickup.
Points positifs : Staff super friendly.
Points négatifs : Can't think of anything.
Points positifs : The car was clean and in good care.
Points négatifs : I had to wait almost 2 hours for my car after 10+ hours flying. The person in the counter said that I reserved the car that very same day they didn’t have time to get the car and he offered another a lot more expensive car. Other than that he could not do anything for me.
Points positifs : love the team in El Paso at Advantage, both inside and out in the garage
Points négatifs : gotta say that not one thing could have been done better..., just sayin'.
Points positifs : Nothing
Points négatifs : Had booked an economy car. Got to the counter, said they didnt have it, offered another level up for $20 per day more. What's the point of booking online. At least there were other rental companies there to provide what I was looking for.
Fast, friendly service
Points positifs : Reps were courteous and friendly and got me on the road in no time. The vehicle that we received was clean and in good working order.
Points négatifs : The office closed at 11:59 we landed and got to the rental desk at 12:05. When we called customer service they offered absolutely nothing. Our hotel reservation was an hour drive away. I will never forgive Advantage for being so unwilling offer any support whatsoever. Luckily Hertz still had people in the garage and they matched Advantage price.
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Advantage à El Paso.
Advantage possède 1 succursale à El Paso. Consultez notre carte des succursales Advantage pour trouver celle qui vous convient le mieux.