Points positifs : yes and yes
Points négatifs : n/a
Points positifs : No they wanted to give us a 5 passanger car, we ordered a 7 passenger suv they blamed priceline
Points négatifs : Have a vehicle we order and not have to talk to a supervisor
Points positifs : StFf was friendly but the process is soooo slow.
Points négatifs : Speed UP the process. And I haven’t got my deposit back?
Points positifs : Still have not received a receipt for my rental. Also, an additional $100 charge was placed on my credit card.
Points positifs : No..rude service
Points négatifs : Customer service.
Points positifs : Customer service was superb!
Points négatifs : Price was a little high. Almost the same price to rent a ram truck vs a small Chevy spark.
Points positifs : They did at least finally find me a vehicle after hanging out in the office more than an hour.
Points négatifs : They shouldn't have rented a car if they didn't have cars. I had a reservation and showed up and they said they didn't have any cars. It took my prodding to get the person behind the counter to call around and try to find one at another location nearby. Then I realized after the fact I had been overcharged for an upgrade. I'm trying to get that resolved now.
Points négatifs : Everything was good, except I was charged for an extra hour because of the previously arranged drop off time. I think that should have been made clear or waived since I was paying extra already for a one way trip.
Points positifs : Gas mileage
Points positifs : Nothing, not using this company rental service again
Points négatifs : Everything.. customer service & clear policy about rental charges
Points négatifs : The SUV was given to us dirty and unwashed/dirty on inside. The location did not answer their phone and finding the location inside the garage was horrible. There was only one man working there so it took long to get tended to. He wasn’t very friendly/did not complete a damage sheet until I asked.
Points négatifs : The rental was supposed to be at the airport. It was someplace 10 min way not open on the weekend. I was going to be arriving at 10:30pm on Sunday. I tried to call to let them know my flight was delayed. Long story short. Could not cancel with the main number. Could not leave a message at the
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Hertz à El Paso.
Hertz possède 5 succursales à El Paso. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.