Points positifs : Counter guy was helpful in double checking rental details and check in lady hustled over to read the odometer and check us out.
Points négatifs : I missed the sign that identified Payless counter same as Avis (El Paso airport) and had to ask the check out guy where it was
Points négatifs : The cancellation. I booked a car and was under the impression I could drop it off in another location. The employee at the El Paso airport location told me that wasn’t the case. And that I can’t have my money back. Never picked up the car but still charged. Very very shitty
Points positifs : Value for the money
Points positifs : Great Customer service
Points négatifs : Nothing
Points négatifs : It was a flawless transaction and a fine car
Points positifs : Drop took a little longer for some reason, the drop off rep took us to the little cubicle office for another person to complete the receipt, took a few extra minutes.
Points négatifs : A little quicker drop off. Everything else was very good. Car was great.
Points négatifs : They were not open late, thus I was left without a vehicle. This forced me to cancel with Payless and instead go with another rental company.
Great car, ok price.
Points positifs : Price quote was complete with taxes and fees, so I knew what we were in for. Staff was professinal.
Points négatifs : Took a while to get the car ready for us.
Didn’t have my car
Points positifs : They had a bigger SUV
Points négatifs : I got a much bigger SUV than I wanted and it was horrible on gas. they didn’t have what I wanted so I had to pay more in fuel for their mistake.
Great rental car experien e
Points positifs : Easy pick up and drop off. Had to upgrade and did not cost a fortune. What I was quoted was what I paid.
Points négatifs : N/A
No vehicles available
Points négatifs : Payless accepted my booking on kayak and the were out of vehicles. Ended up having to walk around from car rental to car rental in airport looking for a vehicle.
Points négatifs : I was very disappointed with my experience. When I picked up the car I was told I could extend my rental and there would only be a $10 charge. When I called to extend the jerk that I spoke to told me I would be charged anther $294. When I asked him why was it so high he told because that's the charge. When I asked to speak to a supervisor he acted like he couldn't hear me. Ultimately I had to hang up. I called back and spoke to anther person and he told me it would be a total of 198.00(original rental charge included) sounded more reasonable but still pretty high for 3 additional days. Just not a great experience when the staff is not on the same page! Won't use them again
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Payless à El Paso.
Payless possède 1 succursale à El Paso. Consultez notre carte des succursales Payless pour trouver celle qui vous convient le mieux.