Points positifs : The lady on phone was nice the airport people where nice it was clean in airport and easy to rent car
Points négatifs : Nothing at all wpsh I could get capr apt airport without online reservation
Points positifs : car was nice
Points négatifs : -cars have been moved a long distance away, -extremely long wait to get car because not enough attendants, especially with disruptive customers in front of me -first car given had the check engine light on and made noises every five minutes. This was immediate -- it had a check engine light ten minutes after we pulled away -confusing process to exchange the car that was not streamlined and took longer than it should have.
Points positifs : Staff was helpful and friendly. Pick up and drop off was easy.
Points négatifs : Found a few readily visible trash items, including one in a cup holder, in a supposedly "highly cleaned vehicle."
Points positifs : Yes staff was great. Drop off... haven't received email receipt.
Points négatifs : Receiving email receipt promptly.
Points positifs : We were VERY tired and the gentlemen that provided our car was extremely pleasant and made sure that we were well cared for!
Points positifs : Staff was great.
Points négatifs : The blind car was smaller than advertised and made an upgrade necessary.
Points négatifs : I had a problem with my tire and took the car back to have it looked at. Instead of switching the car they filled the tire with air. A couple of days later the tire pressure gauge went off and the car was handling poorly. I had to pull off in a remote area. I called the roadside assistance and was on hold for half an hour. Finally the utter genius I was speaking to told me to drive to a location that was 70 miles away with a flat tire! In the end I had to call a service provider and pay! It was a terrible experience!
Points négatifs : They changed our car at last minute to a completely different level and we had to cancel.
Points négatifs : Help understanding the toll bridges and mistakes in crossing them. There were dinks and large scratches on the car which no one checked and noted on my car. I had to find an attendant and have him logged them in. Otherwise, good experience.
Points positifs : Counter staff and person at drop off were both very quick and friendly.
Points positifs : Staff was helpful and friendly, and pickup/dropoff was fast and easy.
Points négatifs : I selected a model that was really uncomfortable, but that's really not Alamo's fault.
Points positifs : Easy pick up and drop off.
Intermédiaire (Ford Escape ou similaire) est la catégorie de voiture la plus réservée chez Alamo à Louisville.
Alamo possède 1 succursale à Louisville. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.