Points positifs : Yes
Points négatifs : Stop pushing for extra stuff to pay for.
Points positifs : Super friendly staff
Points positifs : The price.
Points négatifs : Speed and efficiency of pickup and return.
Points positifs : Staff was very friendly easy to talk to.overall my experience was excellent. I will recommend for family members.
Points négatifs : From my experience everything was perfect you don't need to change anything .
Points positifs : The value & staff. They worked hard to give us a clean vehicle.
Points négatifs : We had a group of high school students we were transporting and the van had the slightest odor of marijuana. We would have returned it, but there no other vans and we really needed the bigger vehicle.
Points négatifs : This location is too small for the volume of business they do. The facility needs to be enlarged and/or updated. That being said; the employees are friendly; you are offered water while you wait and they explain your charges. Overall a huge win if saving money is what you want to do.
Points positifs : Got a great rate by renting the car several weeks ahead and paid at the time of rental. Car ran great but was a bit smaller than we anticipated but was fine for our needs.
Points négatifs : Check in and Drop off were both much longer than I anticipated. Each agent I dealt with were very nice and knew their stuff, but it was just a very slow process to get the car - much slower than I usually have when I rent. The agent really tried to sell the insurance - probably asked us 5 times.
Points négatifs : Hertz needs to notify customers online reservation can not be made through debit card. Or Hertz needs to block the option debit card payment. I had to cancel my reservation and reschedule due to this error and something is not convenient.
Points positifs : The staff was amazing. So friendly and accommodating. Hassan even drove us back to the airport when we returned the car so we didn't have to take an Uber!
Points négatifs : Nothing
Points négatifs : Lots of trouble with pickup
Points positifs : Clean, good customer service
Points négatifs : You need more then 2 employees, the 2 that were there worked there behinds off!
Worst car rental company in the business.
Points positifs : The car I would finally end up with was fine. Drove fine.
Points négatifs : The location was very unorganized. The car they originally was going to give me, the tires we practically bald. Deposit on kayaks website said $100...ended up being $200. Took forever to get car, due to the fact only one person on duty to handle everything. Avoid Hertz. Trust me on this.
Chez Hertz, une voiture de location à Louisville coûte en moyenne 34 € par jour.
Intermédiaire (Ford Escape ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Louisville.
Hertz possède 4 succursales à Louisville. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.