|Véhicule utilitaire||62 €/jour|
Points positifs : I didn’t like anything..,
When I got there, they told me that they didn’t recognize the insurance that I paid before I got there. Then, they increased the car prices and wanted to get the insurance from them for a lot of money, then another $500 down in case something happened...
My question was how they can make people pay all that money for a liability insurance
Points positifs : Nothing, the customer service sucked! My reservations were canceled due to time difference that I was not made aware of when booking plus they did not problem solve were very dismissive and said they had No cars at all.
Points négatifs : Customer service could have advised about the time difference plus the hold of vehicles. I should have been guided to other rental companies that would have given me a better deal. I had to figure it all out by myself. They guys there suck big time.
Points négatifs : We have paid but didn’t get a car! They rented out from under us. We were a day late due to a reschedule implemented by American Airlines. When we called to tell them when we would be picking it up, the lady hung up on us twice, we couldn’t get thru several times and finally we got a hold of someone who told us they rented it and had no more cars available. We need this rental credited back to us. Thanks
Points positifs : Nothing!!!!!! They have no cars available, in any class or shape. No notification was made to me about this prior to arrival. We had no vehicle and they offer no alternative. Had to use another company on my own and ended up paying almost double for a rental. Horrible service! On the Dominican Republic all they care is about money! The level of satisfactory customer service is zero!!!!!!
Points positifs : Nothing
Points négatifs : The car could have been available
Points négatifs : When I arrive they only have two cars the one I rent and a biger suv mine DID NOT HAVE LIGHTS YES HEAD LIGHTS BURN ON ONE SIDE insted of gave me the upgrade they release the car like that it cost me more than 150 us dollars as i was stop twice by police not counting how dangerous was driving like that
Points positifs : Nothing. Staff were incredibly unuseful. Never hire from this company. We didn’t even end up getting a car both times. They just want your money.
Points positifs : Randy was super fast and super friendly. Picking up the car was literally 10 minutes.
Points négatifs : This time everything was great.
Points positifs : The staff at Maximo Gomez and Independencia was excellent. She was very pleasant and helpful even though Alamo really messed up my reservation.
Points négatifs : If you make a reservation, there should be a car available for you. I was told they did not have my car but I could be put on a list and I would be number 7 on the list. Unacceptable. I did get on the list and waited two days for a call. Nothing. I fianlly went to the city office and got a car, not the type I reserved but it was sufficient.
Points positifs : Nothing. I was told that no car was available at the airport although I had reserved one.
Points négatifs : Condition of the car, it had a noise in the front drive train and brakes, it had a seat belt missing on the back seat. Overall it was not a car to be rented out by a company as Alamo
Points négatifs : Excellent service
Chez Alamo, une voiture de location à St. Domingue coûte en moyenne 22 € par jour.
Citadine (Hyundai i10 ou similaire) est la catégorie de voiture la plus réservée chez Alamo à St. Domingue.
Alamo possède 7 succursales à St. Domingue. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.