Points négatifs : I made a reservation. They did not reserve a vehicle. They asked if I would take a truck instead and asked it if was ok that it hadn't even been cleaned. I declined. This is a horrible location.
Points négatifs : They’re charged me extra money $70 i didn’t know why they changed extra money
Points négatifs : PIck-up location was changed from what I chose when scheduling. $300 charge for changing it. Picking the car up took about an 1.5 hours. Car was clean but had a super strong odor of marijuana. Customer service was no help unless you paid for it.
Points positifs : Yes staff was very helpful and provided quick and helpful service
Points négatifs : Inspite of the virus the process was fast
Points négatifs : I cancelled this weeks ago and still has not been refunded.
Points positifs : Friendly staff, clean vehicle, very convenient
Points positifs : very sarcastic, at Cleveland Hopkins intl airport at budget, unhelpfull. recommend custom service rep fired immediately.
Points négatifs : an opportunity to work situation out, missed out on rental car to detroit, missed flight to Phoenix, missed opportunity for a Christmas and a vacation for this year
Points positifs : The car was nice
Points négatifs : The car I reserved was not ready. The location suggested that I could go get a car at another location and set up the reservation. He told me it would be $10 more. He didn't bother to tell me that it would be $100 more in taxes.
Points positifs : Staff at CLE counter excellent
Points positifs : Origin point in Cleveland 1799 Euclid was a scammer.
Said the tank was full, it was only 3/4. Wanted me to sign condition of car sheet without even looking at car; put on contract that return was due at 5 pm. It was really 4:45 so that affected my return time.
Points négatifs : Conduct an audit of the Cleveland location and find out how often this owner is scamming people with trick on the contract and bad shortcuts. Explain why at the drop off end a manager cannot issue a credit at his own location. Very bad customer service all around.
Points négatifs : Could not rent because I didn’t have a credit card and I paid 44 dollars via debit never got a refund
Points positifs : super easy drop off
Points négatifs : It was deceptive the way that they described the pick up location. I ended up canceling what I thought was an airport pick up location. It ended up being in downtown Cleveland :>( So I had to pay almost double what I expected to for a car rental :>(
Chez Budget, une voiture de location à Cleveland coûte en moyenne 33 € par jour.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Budget à Cleveland.
Budget possède 2 succursales à Cleveland. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.