Points négatifs : Nothing checkout was really quick
Points positifs : Staff at counter and lot very helpful and courteous. I like Borrowing a friends car.
Points négatifs : Little pricy....but I knew the price when I rented. I had a bereavement type situation and did not have a chance to shop. Honestly.....I just needed a ride to Ravenna and back. Uber would have been a better option.
Points positifs : Very friendly staff. Easy to navigate car rental area
Points positifs : The lady at the National counter was very nice and helpful.
Points négatifs : When I arrived at the rental car center, the Alamo counter was empty. Apparently, I needed to get in line at the National counter, but there wasn't a sign at the Alamo counter to tell me this. Then when we went outside to pick a vehicle, I had to get a lower-tier vehicle than I paid for because this was all that was available. Finally, when I arrived home, the SUV had dog hair in the back seats.
Points positifs : station was closed, staff was not there
Points négatifs : if you accepted the reservation from customer, please make sure the car and agent are available
Points positifs : Friendly staff
Points négatifs : Very minor detail, but the inside of the windshield had some residue from cleaning that created a bad glare at night that made it difficult to see. It looked like it was cleaned with windex or something but not fully wiped away.
Points positifs : Staff helpful, especially outside staff, Mo
Points négatifs : Smooth sailing....no improvements needed!
Points positifs : Pick-up was fine with no attempt to upset me a bunch of stuff that I would not want, the car was in excellent shape, and drop off was very quick and easy.
Points négatifs : Nothing
Points positifs : The Alamo staff were great people, friendly, helpful and EFFICIENT. The vehicle was new, only 1800 miles on it and the glass was very clean - no bugs. Excellent experience with Alamo.
Points négatifs : I have no criticism of Alamo whatsoever, my rental experience was excellent all-around; from the staff to prep & condition of the vehicle. I will rent from Alamo again, no question.
Points positifs : Loved the car. Loved how quickly I was processed coming and going. Loved the staff
Points positifs : I did not like any of the Alamo processes at the Cleveland Hopkins International Airport.
Points négatifs : For starters, charging Ohio residents an additional $200.00 security deposit for being a resident of Ohio is terrible. Meanwhile, someone with a license from another state is considered less risky. Another policy, requiring an additional identification outside of license and credit card, why?
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Alamo à Cleveland.
Alamo possède 1 succursale à Cleveland. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.