Points positifs : Pickup and drop off were very easy.
Points négatifs : I cannot provide one instance regarding what could have been better. Everything was great!
Points positifs : First vehicle had a major issue, they got us back on the road quick and hassle free.
Points négatifs : No explanation on $200 deposit by credit card in advance - no help when my temporary card
( replaces by bank due to fraud) was not accepted by their software.
Will never use dollar again
Will not use advance car purchase again
Points positifs : The check in staff was very good as was the return staff.
Points négatifs : it was fgine.
Points positifs : i was going to be charged over double what i was quoted. i know deposits are necessary, but that was exorbitant and also should have been stated when i made the reservation. i had to find other means of transportation as i hadn’t planned for this.
Points négatifs : be up front about ALL costs (including deposits) DURING BOOKING
No rental cars and no sign
Points positifs : I arrived at the Ckeveland Airport Rental Car Center to dung the Dollar counter dark and quiet. There was no sign saying they had closed and we’re out of cars. That information was relayed to me by the much more helpful Budget agent next door. I called Dolat’s 1-800 number and was told it was my fault because I didn’t notify Dollar that my flight was late. How could I notify them when I was in the air? The Dolkar agent told me my best option was to return the next morning to rent a car.
Points négatifs : Poor customer service and the fact that I never got a car.
Normal Rental, Very Expensive
Points positifs : Rental was as expected, backseat and windshield on the inside were filthy
Points négatifs : Very expensive rental charges, websites advised of high demand for vehicles, but when I picked my car up the lot was full of cars, hmmmm?
Points positifs : Rental was great.
Points négatifs : When i arrived they werent sure if they had what i needed and had to check which took too long. There was only one person at the desk and a line of 8 people. Dropping off, not sure where to go because the lot was full and nobody came out, they just stared at me.
Points positifs : Not to bad of a line and the desk mane was very good.
Points positifs : Front desk great service.
Points négatifs : Drop off at O'Hare is confusing to say the least
Staff was great! Car was not.
Points positifs : Lisa, and John, the man who issued me the car, were great. Very easy to get the car, except computers were slow, and the lines of other rental companies processed their clients in line on a 3 to 1 ratio with the Dollar line we were in.
Points négatifs : The car had a serious vibration in the steering wheel and it wandered, making it unpleasant to drive for 300 miles. Almost new car, with only 3000 miles on it. Not acceptable.
Économique (Ford Fiesta ou similaire) est la catégorie de voiture la plus réservée chez Dollar à Cleveland.
Dollar possède 1 succursale à Cleveland. Consultez notre carte des succursales Dollar pour trouver celle qui vous convient le mieux.