Réservez une voiture de location chez Dollar à Cleveland

Points négatifs : No explanation on $200 deposit by credit card in advance - no help when my temporary card ( replaces by bank due to fraud) was not accepted by their software. Will never use dollar again Will not use advance car purchase again

Points positifs : i was going to be charged over double what i was quoted. i know deposits are necessary, but that was exorbitant and also should have been stated when i made the reservation. i had to find other means of transportation as i hadn’t planned for this.

Points négatifs : be up front about ALL costs (including deposits) DURING BOOKING

No rental cars and no sign

Points positifs : I arrived at the Ckeveland Airport Rental Car Center to dung the Dollar counter dark and quiet. There was no sign saying they had closed and we’re out of cars. That information was relayed to me by the much more helpful Budget agent next door. I called Dolat’s 1-800 number and was told it was my fault because I didn’t notify Dollar that my flight was late. How could I notify them when I was in the air? The Dolkar agent told me my best option was to return the next morning to rent a car.

Points négatifs : Poor customer service and the fact that I never got a car.

Normal Rental, Very Expensive

Points positifs : Rental was as expected, backseat and windshield on the inside were filthy

Points négatifs : Very expensive rental charges, websites advised of high demand for vehicles, but when I picked my car up the lot was full of cars, hmmmm?