Hotel Xbalamque and Spa

Worse Hotel I have ever stayed in.

Points positifs : The Hotel had potential. Only if they could've just kept it clean. Smh!

Points négatifs : There were apparently bed bugs in my friends room. The bugs ate through their shirt at night. I had mold in my first room and it smelled like that all around the hotel. Hotel is out dated and if only they could keep up the maintenance then the hotel would have a lot of potential. The night staff had horrible service. Treated us like they didn't care what was going on. my first room was a suite. Horrible. The AC didn't even work. My second room, which was a regular room, was a lot better than the suite but it was a little scary to sleep. The AC in that room was on blast. Almost reminded me of a freezer. Better than the last room but I almost froze to death. All around this hotel was pretty bad. I guess you get what you pay for but definitely worth the money to stay somewhere else. Oh yea! Did I mention that there were bats in the hotel?!? Yes I said bats. Smh!